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“Memorial Service”

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Monarch Hotel and Conference Center
Ranked #1 of 7 Hotels in Clackamas
Portland, OR
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Memorial Service”
Reviewed 25 February 2014

We celebrated the life of Mary Powell on Tuesday February 25th. I was very pleased with the service of staff for our small gathering of family and friends. I had 24 hrs to put this celebration together, and the assistance of Shyla and staff was outstanding. We arrived a little bit early and the room was all set up and I was greeted by the Banquet Captain, Nathanial C. Thank you for your generosity, and your service and food was outstanding!!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank JMCPortlandOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review, 26 February 2014
Dear JMCPortlandOR,

Thank you for taking the time to write about your recent memorial service at the Monarch Hotel. We are pleased to hear that you were happy with the staff, food and service and honored that you chose us to be a part of this special event.

Please accept our heartfelt condolences on your loss.
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261 reviews from our community

Traveller rating
    103
    84
    43
    16
    15
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57
34
16
95
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 February 2014

We celebrated my dads 90th birthday party at the Monarch Hotel and Conference Center in February. The staff was superb and helpful, attending to all our needs promptly and courteously. The food was excellent and the venue was clean bright and spacious. The value was for what we received was top notch and my dads party was a great success. My entire family would like to thank the staff for helping us put on a fun and awesome 90th party for my dad.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank ThriftyTraveler100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review, 26 February 2014
Dear ThriftyTraveler100 -

Thank you for your comments regarding your dad's 90th birthday party. We are glad to hear that your found the party to be a great success and appreciate being able to share in such a wonderful occasion! We hope to see you for your dad's 100th!
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Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 February 2014 via mobile

I stayed here February 14th 2014 Valentines day night. I thought I would take the wife somewhere special. I went online and booked threw Priceline.com and thought it would be nice to have a hot tub in our room, so I booked it.

I arrived late around 9:30pm and checked in and got our keys to our room across the skyway bridge and took the elevator to the 3rd floor and went to our room right around the corner.

When we got in the room, it was clean but not spacious like I thought a nice hotel should be. I looked forward to the hot tub. Just to find out there version of an in room hot tub is an average size bath tub with a couple jets in it! So I was a little disappointed in the room.

so I thought I would take my wife out to a nice dinner and drinks in the hotel restaurant and lounge called SAMs. So we went in expected to be greeted with someone who will seat us at a table. At a fancy hotel you would think that's what would happen anyway. Nope not us! They had a sign near the door that said seat yourself! So we sat ourself at a table. A few moments later the bartender, not a waitress, a bartender, came and took our drink order. When she returned I asked for a menu and she hands us a card with a few items listed on it . The list contained fried bar food, I could have gotten from the bar or local Denny's down the street, and might have tasted better too. The bar food was very expensive for what u get. For Valentines day in a fancy hotel I thought it was crazy to serve bar food on such a special day! The only waitress they had wasn't even working she was too busy hanging out with the local drunks going out smoking cigarettes every 5 minuted

This hotel needs a major upgrade. It is old. The floors creaked and the hotel smelled bad! I would not recommend this hotel to anyone!

Stayed February 2014, travelled as a couple
Helpful?
Thank JAG71976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review, 26 February 2014
Dear JAG1976 -

We are sorry to hear that you did not enjoy your Valentine's evening stay. From the timing and menu description in your review it does sound like you dined in our Lounge. Our restaurant which offers an expansive dinner menu is only open until 10:00pm on Friday and Saturday evenings.

We are also sorry that the room, in particular the tub, was not what you expected. Unfortunately the Priceline site only lists jetted tub. We as a hotel are not able to specify tub size on their site.

Should you choose to try us in the future I think you would enjoy our King Spa room which has the oversized, spa tub that it sounds like you were looking for.
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San Francisco, California
Level 5 Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 February 2014

We were surprised at the inside of this place, wow... very nice - everyone friendly, place is clean. Loved the walkway over the pool with all the hot air blowing. We didn't get to try the restaurant inside, but met a friend at a restaurant across the street after walking just a couple of blocks down to the Mall.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review, 13 February 2014
Dear Liz -

Thank you for sharing about your recent stay at the Monarch! We are glad to hear that you enjoyed our accommodations and hope that next time you visit you will be able to try out Sam's!

Thank you again for your post!
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Portland, Oregon
1 review
Reviewed 6 February 2014

We had opportunity to stay at the Monarch motel while our home was being remodeled
and I have to say it was very pleasant, clean and my wife and I enjoyed our stay.

However the restaurant called Sam's was by far the high point of our stay Renata who is one of the waitstaff in the restaurant was so kind to us. (actually all of the waitstaff has been fabulous to us she just went the extra mile) the service was excellent, the food was amazing , try the Parmesan crusted halibut you'll never eat fish like this again!

Room Tip: Almost all of the rooms facing inner courtyard with a water feature and the swimming pool and so are...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review, 13 February 2014
Dear Jack -

Thank you for taking the time to write about your recent stay here at the Monarch. We are proud to have been your home away from home while you were undergoing your remodel. We are also glad to hear that you enjoyed the food and service in Sam's. The parmesan halibut is one of our favorites as well!

Thank you for your business and for your post!
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Portland, Oregon
1 review
Reviewed 16 January 2014

Dec 4, 2013
Nathaniel Cruz was our banquet Captain. He could not have been more attentive. We had the largest
turnout ever - over 100 attendees and everything went very smoothly.
We have received so many positive comments about the event and facilities and food.
We have most probably found our annual Christmas destination.
Thank you Nathaniel.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank CRumble82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review, 24 January 2014
Dear CRumble82 -

Thank you for your post regarding your annual Christmas gathering and our banquet captain, Nathaniel. It is always an honor to serve the men and women of law enforcement!

We hope the positive comments you received about our food and facilities will make us the definite choice for your future events!
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Happy Valley, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 December 2013

The food was absolutely wonderful and plenty of it!!! was served on time and hot! They were
very accommodating, we asked for a corner set up for photo shoots and they had a beautiful
Christmas tree and gifts as well as a beautiful sled for props! the room was set beautiful for us and our 2 banquet Captains BJ and Nathaniel were more than helpful and accommodating to
anything we asked or needed. we will book next years event here again!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank MHinkle2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review, 18 December 2013
Dear MHinkle2013 -

Thank you for taking the time to write on about your holiday party. We are pleased to hear that everyone enjoyed the food and service, and most important, that you plan to be with us again next year! We will be sure to pass on your comments, and our appreciation, to BJ and Nathaniel on a job well done. Happy holidays to you!
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Additional Information about Monarch Hotel and Conference Center

Property: Monarch Hotel and Conference Center
Address: 12566 SE 93rd Ave, Clackamas, OR 97015-9760
Phone Number:
Region: United States > Oregon > Clackamas County > Clackamas
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 7 Hotels in Clackamas
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Monarch Hotel and Conference Center 3*
Number of rooms: 192
Official Description (provided by the hotel):
The Monarch Hotel & Conference Center is a full service hotel located at the intersection of I-205 and Sunnyside Road. We are right across from the Clackamas Town Center and Clackamas Promenade with over 250 shops and restaurants combined. The Clackamas Town Center also features a 20 screen tiered theater and a MAX light rail station (green line). Free parking and free airport transportation. Free transportation is also available within one mile of the hotel. Sam's Restaurant and Lounge is open daily for breakfast, lunch and dinner as well as Sunday Brunch. Room service is available during restaurant hours. All rooms have Serta pillowtop beds, refrigerators, hairdryers, coffee makers and full size iron & iron board. The Monarch has over 20,000 sq. ft. of flexible banquet & meeting space with full on-site and off-site catering services available. ... more   less 
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Also Known As:
Monarch Hotel Clackamas

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