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“below average”

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Hampton Inn Portland Clackamas
Ranked #2 of 7 Hotels in Clackamas
Reviewed 30 March 2014

This hotel the first time I had the problem won't even try to help. My HHonors number was not under my name and the counter staff said it was taken care of when they didn't even look into it. I pushed the issue the second night and got some help which existed of them saying your number looks like it is assigned to some one else and that I would have to apply for a new number. The next day I applied for a new number which they accepted. I have stayed at the Hilton group several time lately and just found out my stays have been going to a different person.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton
Thank Dwight I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
doc p, Guest Relations Manager at Hampton Inn Portland Clackamas, responded to this reviewResponded 26 April 2014

Greetings
Please do let us know if your HHonors [points are now getting accrued to your name?
If not we will follow up once again
Our apologies for the hassles this caused you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (660)
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486 - 492 of 660 reviews

Reviewed 30 March 2014

Very clean, comfortable and affordable hotel Highy recommend this place- service was top notch. I plan on continuing to frequent on future business trips. The restrurant next door is an added benefit which I used .

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Bennett A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

Pros:
Front desk staff very professional and pleasant, check in and check out was a breeze and quick
Great breakfast, more choices than most establishments which include free breakfast, if you stay more than one day they do change the hot food menu
Bagged grab breakfasts on the check out counter for those who are on the run
Good internet connection and there is a business centre if you didn't bring your own including a printer

Cons:

Noisy even though we had a room that faced the back
Counter space in the bathroom is very small, no place to put your stuff
Strange smell throughout the hotel which reminded me of walking through a souk in Egypt maybe they can switch to a lemon based cleaning product

On the whole would stay here again if driving south.

Stayed: March 2014
Thank caphill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

I've stayed at this hotel twice now for business and am going back this week. The first time I stayed here the front desk was helpful with finding a restaurant for me to go to and the closest grocery store. They also let me know I could use the hot tub even after hours because I was getting in late that night. Great hotel experience!

  • Stayed: March 2014, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank Ashlee F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

Very friendly management team and hotel staff. As a Diamond Member I have stayed at a lot of Hampton Inn and Hilton's. The room & service provided is great. For $100 you cannot beat the accommodations.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2014

If you are looking for a good quality, friendly, professional, Hilton Honors property, this is a definately a great place to stay when in this area. You wont be dissapointed. Close to shopping and not far from the Portland International Airport. Easy access off of major interstate.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2014

This Hotel has the BEST Breakfast in the Hotel Industry. Rooms are clean and the staff is very helpful. Hotel location close to fine dinning, shopping, and dry cleaners. Nice view of Mt Hood on clear days.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Portland Clackamas

Address: 9040 SE Adams St, Clackamas, OR 97015-9501
Phone Number:
Region: United States > Oregon > Clackamas County > Clackamas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Clackamas
Price Range: £86 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Portland Clackamas 2.5*
Number of rooms: 114
Official Description (provided by the hotel):
Hampton Inn Clackamas is located in Clackamas's Southeast Portland neighborhood, close to Clackamas Promenade, North Clackamas Aquatic Park, and Kaiser Permanente Sunnyside Medical Center. Nearby points of interest also include Clackamas Town Center Mall and Clackamas Town Center. Hampton Inn Clackamas features a restaurant. A complimentary hot/cold buffet breakfast is served each morning. Guests can enjoy a complimentary evening social available on Mondays, Tuesdays, Wednesdays, and Thursdays. Recreational amenities include a spa tub and a 24-hour fitness facility. This hotel has a 24-hour business center and offers a meeting/conference room. Complimentary wireless Internet access is available in public areas. Self parking is complimentary. Additional property amenities include laundry facilities, express check-in, and express check-out. 114 air-conditioned guestrooms at Hampton Inn Clackamas feature coffee/tea makers and safes. Bathrooms feature complimentary toiletries and hair dryers. Wireless Internet access is complimentary. In addition to complimentary newspapers, guestrooms offer free local calls (restrictions may apply). Televisions have premium cable channels, video-game consoles, and pay movies. Windows that open, blackout drapes/curtains, and irons/ironing boards are also provided. Guests may request refrigerators, microwaves, and wake-up calls. Housekeeping is available daily. ... more   less 
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Also Known As:
Hampton Inn Portland Clackamas Hotel Clackamas
Hampton Inn Clackamas
Clackamas Hampton Inn

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