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“Think Twice” 2 of 5 bubbles
Review of Hampton Inn Eugene

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Hampton Inn Eugene
Ranked #11 of 34 Hotels in Eugene
Sac,Ca
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Think Twice”
2 of 5 bubbles Reviewed 16 June 2014

I was traveling through Oregon doing the college tours with two teenage girls. I booked this hotel since I am a Hilton Honors member and I trusted Hilton properties to be reliable. When we arrived at the property, I was extremely disappointed. The location is terrible . . . it is not near the U of O campus and it is in an old, run-down, industrial part of town. It is has undesirable businesses in the area. When I tried to cancel my reservation and rebook with another Hilton property I was told that I would pay a penalty which is the cost of the room. I asked to speak with the manager, no one was available, and the lady at the front desk was not helpful. I was frustrated with the lack of customer service. The room was typical of Hampton Inn . . . nothing special.

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank eg5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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448 reviews from our community

Traveller rating
    215
    116
    57
    31
    29
See reviews for
132
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Chico, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 13 June 2014

We recently spent three nights at the Hampton Inn in Eugene and were completely satisfied with the hotel, its amenities and the customer-service emphasis of its staff. The hotel was immaculately clean in both our room as well as in the common areas. The free morning breakfast had a tasty range of hot and cold items as well as gourmet coffee. There were two computers and printers (both fully functional) in an alcove of the lobby for the use of guests. This is one of the very best hotels in Eugene at its price point. The only slight disadvantage was it was a few miles west of the downtown and University of Oregon area. But the distance involved is so small, and traffic so light that it was only a ten minute drive to go to the Saturday farmers market and craft market, or to eat at a number of scenic restaurants along the Willamette River. We would definitely stay here again and recommend it without reservation.

Room Tip: The hotel is set back from the street and so traffic noise is not a factor. Light-blicking curtains...
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  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DrJimJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunnyside, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 10 June 2014

This is one of the most expensive hotels in Eugene and doesn't have anything special to justify it. If you are looking forward to a nice hot tub soak after traveling, you'll have to settle for a swim. While the lobby staff are the absolute best, the room was excessively perfumed and lacked basic supplies, which we had to ask for. Breakfast is great but again, save a hundred dollars and get pretty much the same by looking for an alternative stay.

  • Stayed June 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
2 Thank Ronald J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

The hotel was a few minutes off the highway, but that meant that there was almost no road noise. I was greeted by a very helpful staff that put me in a clean very comfortable, quiet, immaculate room at the government rate. I hit the fitness center before I went to bed. Everything in there was well maintained, functional, and clean.

The breakfast was more than a packaged pastry and instant coffee. I felt like I really had breakfast. The coffee was as good as I can find at local coffee shops. I will definitely visit here again.

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Douglas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene, OR, United States
1 review
3 of 5 bubbles Reviewed 2 June 2014

In an emergency, I needed a room on a walk-in basis late at night. You'd think they be willing to cut the customer a bit of slack at that hour, but they really stuck it to me. If the other hotels in the area hadn't been roach-and-murder joints, I'd never have taken the room. I'm a loyal Hampton customer, but I might have to rethink that.

  • Stayed May 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene, United States
2 reviews
5 of 5 bubbles Reviewed 30 May 2014

This Hampton is like most others with ammenities of indoor pool, breakfast, convenient location. Rooms were very comfortable, quiet, immaculate, towels and sometimes special evening cookie treats. The room had travel advice magazines and lobby presented several pamphlets of sites in the area. Traffic was modest, view wasn't particularly interesting.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirkland, United States
2 reviews
5 of 5 bubbles Reviewed 30 May 2014

Excellent hotel for business purposes or any reason to visit Eugene, OR. Breakfast was hot and good quality food. Staff was generous with help. Did not use the fitness center, but it looked sufficient. Room was quiet. Internet was easy and free.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Alan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Eugene

Property: Hampton Inn Eugene
Address: 3780 W 11th Street, Eugene, OR 97402
Phone Number:
Region: United States > Oregon > Eugene
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Eugene
#10 Business Hotel in Eugene
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Eugene 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Hampton Inn Eugene is located close to Lane Events Center, Maurie Jacobs Park, Territorial Vineyards and Wine Company. Free amenities include WiFi, hot breakfast, indoor pool and a fitness center. ... more   less 
Reservation Options:
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Also Known As:
Hampton Inn Eugene Hotel Eugene
Eugene Hampton Inn

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