My wife and I were in Eugene to organize our 26-person camp for Burning Man. We booked a room for a night in order to attend to critical business that we couldn't do at my brother's home due to distraction. We needed the internet to do so, but the internet at Executive is not password protected, so all the neighborhood residents use it. Due to the excessive traffic, pages would continually time out before loading. We literally couldn't even check email. I requested to speak to the manager about this, but he would not make himself available and did not return my repeated requests for a phone call afterwards. The entire reason for our stay was to use the internet for the night. They took our money, not at all concerned that didn't provide what they clearly advertise (internet access). Lousy business practice from a lousy human. Vote with your dollars and don't patronize this place.
- Official Description (provided by the hotel):
- The Executive Motel is a 24 room non-smoking facility in Downtown Eugene, Oregon. Newly renovated rooms and property, our rooms have in-room WiFi. We also offer free local calls, and extended cable TV. We are walking distance to Eugene's finest restaurants and live entertainment. Also nearby attractions include University of Oregon, Lane County Fairgrounds, The Hult Center, Saturday Market and the Fifth Street Market. ... more less
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