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“Great place to stay - close to lots!”

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Phoenix Inn Suites Eugene
Ranked #11 of 35 Hotels in Eugene
Certificate of Excellence
Overland Park, Kansas
Level 6 Contributor
123 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Great place to stay - close to lots!”
Reviewed 20 November 2013 via mobile

Fantastic, clean, comfortable property, close to University of Oregon. Everyone at the front desk is extremely helpful and friendly! Hotel is close to many walkable restaurants / shops. Breakfast room is spacious and has great options. Would definitely recommend and would stay on property again!

Stayed November 2013, travelled on business
Helpful?
Thank Stacy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtny O, Manager at Phoenix Inn Suites Eugene, responded to this review, 21 December 2013
Thank you so much for your review! Our goal here is to make our guests feel as comfortable and "at home" as we can. The front desk really appreciates hearing from a satisfied guest.
Thank you again!
Courtny O.
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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279 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
North Vancouver, Canada
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 November 2013

We just returned from a wonderful holiday to Southern California. On the way to San Diego and on the return trip we stayed at a number of big "chain" motels, all rated as "3" star offerings. None of them could be mentioned in the same breath as the Phoenix Inn and Suites in Eugene Oregon. The staff had obviously been trained well to make sure that guests were treated like kings and queens. As an example, my wife went down to the lobby to pick up 2 cups of coffee rather than make them in the room. When the clerk at the desk saw that she might have some difficulty pressing the elevator button with both hands full, he left the desk and crossed the lobby to push the button for her. All staff greeted us with a smile and a "hello" as well as a genuine interest to make sure that we had everything to make our stay more enjoyable.The room was spacious, quiet, and the beds were extremely comfortable. The breakfast offerings were well prepared and laid out. Unlike our other stays, the food stations and seating areas were large and comfortable. There were staff present to aid us and to make sure that the food was topped up and the tables were cleaned. We couldn't be happier to recommend this property. We will be back!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimmyJumbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtny O, Front Office Manager at Phoenix Inn Suites Eugene, responded to this review, 19 November 2013
Thank you so much JimmyJumbo for your kind review! We pride ourselves on the above and beyond customer service that we provide here at the hotel to our guests. It elates us to hear you experienced that and more.

Please contact me directly for your next stay!

Courtny Osuna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Washington
Level 5 Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 November 2013

Nice comfortable, clean rooms with mini frig. Friendly helpful staff that recommended several local eating places that were excellent. Close to hospital if visiting patients. Free breakfast had the usual waffles, cereal, coffee. Quiet at night.
Pool and exercise room.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RhondaAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, WA
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 October 2013

That was a group business visit and we thoroughly enjoyed our stay at this hotel - the rooms were nice and clean, the breakfast downstairs was not very rich in selection but healthy and hot with a number of different items. The staff was extremely helpful, answering all sorts of questions and giving explanations about everything we needed. The hotel is within half a mile away from the campus and it is a beautiful walk to the University of Oregon from there. So if you travel with the family, friends or with a business group, this hotel is certainly for you. Just wanted to heartily thank the staff who made this trip so comfortable for our group.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TatSeattle_WA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sioux Falls, South Dakota
Level 6 Contributor
105 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 11 October 2013

I would not recommend the Phoenix Inn. The first thing you'll notice is that the front doors aren't automatic. No big deal, right? But, if you've got a stroller or little kids, luggage, wheelchair, etc, you'll have a hard time. The second thing you'll notice is the awful smell. I suspect I know part of the cause: there's carpeting in the sink area. And it's disgusting mildewed carpeting. There's also a cheap vinyl couch, a smelly fridge, and a microwave in the room. On the plus side, it did have two flat screen TVs which I didn't bother to turn on. I wanted to spend no more time than necessary in this hotel. I walked through the breakfast area in the morning, daring to hope there would be something edible. There was RICE for breakfast. That's not something I was expecting in the U.S.

  • Stayed September 2013, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
Thank Ann F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 October 2013 via mobile

We were worried at first because it is located near the down town and university area and there seems to be a lot of transients down town. Arriving at night was kind of scary for two women. But once inside the hotel is nice, clean with very large rooms. The breakfast area is kind of small. But free breakfast included. It reminded me of an extended stay hotel.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Splash2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level 6 Contributor
127 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 21 September 2013 via mobile

We were in town for the UT vs. Oregon game and were pleasantly surprised with our spacious rooms...even had a view of the creek below complete with ducks. The rooms were clean and comfortable. The staff was friendly and helpful...even though we were UT fans. The breakfast room was spacious, clean and well stocked. This facility is within walking distance of Autzen Stadium and the other sports facilities of U O.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Perry333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Phoenix Inn Suites Eugene

Property: Phoenix Inn Suites Eugene
Address: 850 Franklin Blvd, Eugene, OR 97403-1900
Phone Number:
Region: United States > Oregon > Eugene
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 35 Hotels in Eugene
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Phoenix Inn Suites Eugene 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Phoenix Inn Suites Eugene Hotel Eugene
Phoenix Hotel Eugene
Eugene Phoenix Hotel

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