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Express Inn and Suites
Ranked #27 of 38 Hotels in Eugene
Reviewed 21 October 2006

Clean, but too many other issues. Not good value for the money - it was as expensive as any other place we stayed but only about one quarter as pleasant. First of all it's in a so-so area on a very noisy street and the doors and windows open to the street. We couldn't get the key to open the door at first. The front desk guy showed us that you have to pull on the door just so to get the key to work. The room smelled strongly like insecticide - not what you want to smell when entering a motel room. There was a fly in the room so apparently it didn't work. The weirdest thing was that the toilet paper dispenser was about 4 feet from the toilet, so unless your arms are 4 feet long you have to get off the toilet to tear off the paper. The shower temperature settings were reversed - the hot water was where it was marked cold. The complimentary coffee was not in the room, it was in the front office. There was no breakfast apart from teeny tiny plastic-wrapped muffins. We won't stay here again.

  • Stayed: October 2006, travelled with family
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1  Thank sfoadvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (56)
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50 - 56 of 56 reviews

Reviewed 7 September 2006

The Express Inn is only a few years old, the property is small, neat and clean, with flowers planted where they can. It is a basic travelers hotel, with a small office check in area. The rooms are a decent size and very clean. My only problem was the area had quite a few folks wandering around who didn't seem to have jobs. This concerned me a bit, until we talked with some ladies in the shops downtown who assured us that they might ask for some spare change (and we did get one very polite request) but wouldn't cause any problems. They were right. Tho I probably wouldn't wander around at night here, everything worked out well. There are quite a few small motels in this neighborhood, this seems to be hotel row for Eugene.

  • Stayed: September 2006, travelled as a couple
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5  Thank PeggyZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2006

Other reviews are correct when they say that the property is newer-- 2 - 3 years old. Our room was larger than a standard room but far from a "suite." One bed had several questionable stains on the blanket and when we requested extra blankets they had none without stripping a bed in another room. They washed the dirty bedding and returned it to us. The air conditioner smelled of urine when turned to vent, but the ac worked. The 6th street people traffic are shady/scary. We were unable to find name brand stores/resturants close. I would NOT stay here again.

  • Stayed: June 2006, travelled with family
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3  Thank ofd547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 August 2010

Dear TripAdvisor member,

Although we are a new motel in the Eugene Area, we will do our best to resolve your issues with our motel. We are sorry that you were not happy and we will do our best to resolve this conflict.

Sincerely,

Anand Patel, Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2006

This hotel was a great place to stay In Eugene. Very close and convenient to various markets and also great service. The rooms were big and comfy and they had extra towels and clean bedsheets. The other reviewers were correct. Even though this hotel was not the cheapest($54/night), I felt it was worth every penny.

  • Stayed: May 2006
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5  Thank Frank C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2006

So thankful we found a great clean place to stay as we will be returning regularly to relocate to the area. I called the hotel directly and saved about $8/night over the Expedia site quote (approx $65). This hotel is approximately 1 year old, so the room, fixtures, bedding, tv, etc. are all in immaculate condition. Most are non-smoking rooms; it is a 2 story, L-shaped property. The bathroom has a sink with large granite vanity outside of the separate granite shower/bathtub commode room which works well for multiple people to get ready. There are clean tile floors in the bathroom and closet area, which also holds a good size refrigerator and microwave. There is an ironing board stowed in the closet. There is a writing desk, loveseat with large coffee table, and controllable hvac; the hvac system does not however allow the fan to recirculate the inside air. The bedding was so-o-o-o soft, and there were adequate pillows and blankets for our 2 queen beds. There was even WIRELESS HIGH SPEED INTERNET included. There are wheelchair accessible rooms only on the 1st floor. No elevator, just wide well-lit stairs lead to the 2nd floor rooms.The parking spaces are large, so it's easy to pack and load luggage & family. They have a small lobby with coffee, muffins, fresh fruit and cookies from 7am-10am; guest laundry, fax/copy service & pet friendly. There was a constant stream of traffic on 6th Street, but it sounded more like water swooshing. We only had one train conductor lay on his horn regularly about 6 am, so we considered it a wake-up call. Within walking distance, we found a good chinese place called Jade Palace, but our favorite place is the 6th Street Grill; we will be regulars there for their weeknight specials and breakfasts. Definitely on my recommend list.

9  Thank cecillet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2017
Google Translation

  • Stayed: February 2017, travelled on business
    • Location
    • Sleep Quality
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Thank Lipr07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2014
Google Translation

  • Stayed: September 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Rago08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Express Inn and Suites

Address: 990 W 6th Ave, Eugene, OR 97402-4606
Region: United States > Oregon > Eugene
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #27 of 38 Hotels in Eugene
Price Range: £41 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Express Inn and Suites 2*
Number of rooms: 24
Official Description (provided by the hotel):
Express Inn & Suites, is a AAA Approved, 2 Diamond, hotel in Downtown Eugene. Built in 2004, we provide Single, Double, and Suites. We are close to the University of Oregon, Hult Center, and fine restaurants. ... more   less 
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Also Known As:
Express Hotel Eugene

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