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“Best part of the road trip”

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Best Western Pier Point Inn
Ranked #3 of 13 Hotels in Florence
Certificate of Excellence
Reviewed 22 June 2014

We were dead tired after driving from Crater Lake. The only 2 rooms left on the river side were the "dog rooms". the young man checking us in offered to show us the rooms and let us choose. The one we chose was surprisingly clean. It was aired out and didn't have too much air freshener odor. My husband has dog allergies and had no problems breathing at all! We had a nice view of the river, the bed was comfortable, the blankets were clean-no doggy smell. The restaurant was great, the food was good. The omelets we had for breakfast were wonderful. A new girl was being trained and did a great job. But I would skip the sausage gravy, if I was you.
All in all it was a terrific stay and we were happy with ourselves for choosing this hotel. Just wish they had hot tub rooms.

Room Tip: If they don't offer to let you see the room ask to. My mom always did 40 years ago, I guess we...
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  • Stayed: June 2014, travelled as a couple
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Thank WendyAnnnna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPIGeneralManager, General Manager at Best Western Pier Point Inn, responded to this reviewResponded 23 June 2014

Dear Wendyannnna,
Thank you for the superb review. We are glad you picked us too! We pride ourselves on having the cleanest pet rooms on the coast. Our housekeeping staff does such a great job. Thank you for taking the time to tell other travelers about your wonderful stay and when travels bring you back to the coast we hope you do choose us again.
Leisa Perkins
General Manager

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801 - 807 of 1,299 reviews

Reviewed 22 June 2014 via mobile

This hotel is awesome!! Rich at the front desk is awesome. We planned on staying for one night but now this is our 3rd night here. He gave us all kinds of ideas and things to do in this area. The hotel is right on the river. The food is awesome at the restaurant as well. The 2 ladies bartending and waitressing are very friendly and very out going.

Stayed: June 2014, travelled with family
1  Thank Billie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPIGeneralManager, General Manager at Best Western Pier Point Inn, responded to this reviewResponded 23 June 2014

Dear Billie R,
Thank you for the great review. We love it when a guest keeps extending their stay because they are enjoying our hotel and staff so much. We do hope you will visit again soon.
Leisa Perkins
General Manager

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Reviewed 21 June 2014

This is a great little hotel with the customer in mind, My family and I stayed here for a weekend to enjoy the sited around Florence. We were greeted by a congenial fellow at the front desk named Rich who really exemplifies what customer service and satisfaction is all about; very courteous and engaging. He called our room about an hour after settling in to ensure that we were satisfied with the overall hotel and room, which we were. The room was clean, comfortable and had a great view of the river and bridge. If we make it back to Florence, we will definitely stay at the Best Western.

Room Tip: We were able to get a little larger room which afforded us more space for the 4 of us.
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  • Stayed: June 2014, travelled with family
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Thank Tim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPIGeneralManager, General Manager at Best Western Pier Point Inn, responded to this reviewResponded 23 June 2014

Dear Tim K,
Thank you for the outstanding review. We are very happy to hear you had a great time while visiting Florence. We appreciate you choosing our hotel and sharing with other travelers about your wonderful experience. I will be sure to pass along the compliment to Rich. He is new at the front desk and is doing a fantastic job!
Leisa Perkins
General Manager

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Reviewed 20 June 2014 via mobile

I arrived at the hotel and was happy to see that my room was on the water with an amazing view. I could hear the nightingales singing from my spacious balcony. My favorite detail about this Best Western is the pool and spa area. The views are lovely. The sauna is clean and felt so luxurious. I stay in many Best Westerns, this one is top scale. Highly recommend.

  • Stayed: June 2014
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Thank runningdevendra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPIGeneralManager, General Manager at Best Western Pier Point Inn, responded to this reviewResponded 23 June 2014

Dear Harmonyrunner,
Thanks for taking the time to leave us such a wonderful review. We are so happy to hear that you enjoyed your stay. The private balcony's are a favorite with the incredible views. We hope to see you again soon.
Leisa Perkins
General Manager

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Reviewed 18 June 2014

Staff not available for check out early in the morning. Repair of faucet not done. Poor selection of fruit (2) at breakfast. Restaurant prices higher than in town. No laundry. Overpriced for the service promised as opposed to what was actually delivered.

  • Stayed: June 2014, travelled solo
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Review collected in partnership with Best Western
1  Thank Thomas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPIGeneralManager, General Manager at Best Western Pier Point Inn, responded to this reviewResponded 19 June 2014

Dear Thomas F.,
Thank you for your feedback and for returning my call today. I am glad we were able to resolve the issues for you. Thank you for saying that you intend to stay loyal to the Best Western Brand, we strive to make every guest happy and we unfortunately didn't hit the mark with you on this stay. The items you addressed have been resolved and I thank you for bringing it to our attention. I do hope you will get back to Florence and stay with us again so we can leave you with a much better impression.
Sincerely,
Leisa Perkins
General Manager

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Reviewed 16 June 2014

We recently stay here one night. It had a lovely view of the river. Rich at check in went out of his way to make us feel welcomed.......................................................................

  • Stayed: June 2014, travelled as a couple
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Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPIGeneralManager, General Manager at Best Western Pier Point Inn, responded to this reviewResponded 20 June 2014

Dear JeffS,
Thanks for the great review. I will be sure to pass along the compliment to Rich, he is new to the front desk and does a great job with making the guests feel welcomed. We hope you get to visit us again soon.
Leisa Perkins
General Manager

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Reviewed 16 June 2014

This was the 3rd time spouse & I have stayed here. The rooms are smallish & are more expensive if you want of view of the river, bridge, & Old Town Florence. Relaxing on the private balcony with a view is a real treat & we always pay to do so, even though we lived only a few miles from Florence for years. The complimentary full breakfast gives you plenty to eat for a day's activities, with omelets made to order. Staff is courteous & check in/out efficient.

I have two concerns. The carpet in our room needs to be replaced or deep cleaned; it's badly stained & reflects poorly on the overall high quality of the property. The pool/spa is down four flights of stairs near the lobby, so anyone with mobility concerns can't use them. That's just wrong.

Room Tip: Rooms numbered in the 230s and 240s are parking lot level & only a few steps away from their fro...
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  • Stayed: June 2014, travelled as a couple
    • Value
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Thank glinda1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPIGeneralManager, General Manager at Best Western Pier Point Inn, responded to this reviewResponded 20 June 2014

Dear Glinda1,
Thank you for the wonderful review. We love it when guests come back time and time again and experience the same great customer service. Our river view balcony's are the best and very relaxing. We are exploring the possibility of adding an elevator to our hotel as the stairs can be challenging to some and we certainly understand that. We hope to see you again really soon.
Leisa Perkins
General Manager

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Additional Information about Best Western Pier Point Inn

Address: 85625 Highway 101, Florence, OR 97439
Phone Number:
Region: United States > Oregon > Oregon Coast > Florence
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Florence
#2 Romantic Hotel in Florence
Price Range: £100 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Pier Point Inn 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Welcome to BEST WESTERN Pier Point Inn!Duck into the Sea Lion Caves and see these impressive animals up close; it is just a few minutes away from our Florence hotel.Many of our Florence hotel guests are in the region for the Oregon Sand Dunes and spend the days on ATVs or four-wheeling in their own vehicles. Our Oregon Coast hotel provides guests with everything they need for an exciting or relaxing getaway, like luxury bedding and an unbeatable location along the coast. With a river view of Siuslaw River, we are the perfect choice for couples looking for a little romance or outdoor lovers who want to be as close to the action as possible. We are a full service hotel. Our onsite restaurant The Bay View servers dinner nightly from 5-10PM and includes a full bar.Our Florence, Oregon hotel is right across the bridge from Old Town Florence, a must-see for history buffs. It is filled with fine dining, shopping and antiquing. However, it is our location next to the Sand Dunes that really draws people to our Florence hotel. We are close to the beach, and the Oregon Coast is stunning year-round. Oregon Coast sightseeing and whale watching is something everyone should do at least once, and we are conveniently located near the tour sites.Coho salmon fishing at the nearby river draws fishermen and women to our Florence hotel, too. The Rhododendron Festival and Fourth of July fireworks on the river are beloved annual events that locals and travelers alike look forward to. Even if you are here for business with Peace Health or Oregon Parks and Recreation, it is simple to make a little time for leisure activities.Our Florence hotel is the best place to watch the Rods-N-Roadies Car Show, and our friendly hotel staff is dedicated to making sure your stay is the best it can be. We are happy to provide tips and recommendations on must-see sights and on things to do. If we can do anything to make your stay even better, just ask and we'll go the extra mile to deliver. Reserve your river view room at BEST WESTERN Pier Point Inn now! ... more   less 
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Also Known As:
Best Western Plus Pier Point Hotel Florence
Best Western Florence
Florence Best Western
Best Western Pier Point Inn Florence, Oregon

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