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“Don't worry be crappy”

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Collins Lake Resort
Ranked #2 of 2 Hotels in Government Camp
Certificate of Excellence
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Don't worry be crappy”
3 of 5 bubbles Reviewed 4 April 2014

Lots of equipment ( heater, fireplace, barbque) didn't work properly and the maintenance department had to be called numerous times. They was damaged furniture and woodwork. The paint in some of the rooms was in poor condition. When I complained the manage just said " you were on a coupon so don't worry about it. No refunds" not my idea of a well run company that deserves my business. See ya losers. Won't stay there again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 19Kiwi87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon_Fischer, Manager at Collins Lake Resort, responded to this review, 9 April 2014
I was very sorry to hear about your visit to one of the condos here at the resort. Based on the information provided, it sounds like the rental may have been through a different company. If and when you return to the Government Camp area, please be sure to contact the Official Collins Lake Resort ™ to guarantee you are staying in a home managed by the onsite management company. Our number one goal is to offer a comfortable and memorable stay in a well maintained home, whether it be a full price stay or discounted. If our guests are in need of anything, the Collins Lake Resort™ staff is right on site for immediate assistance. Guests that rent through us are also offered exclusive savings on discounted lift tickets to Skibowl, Timberline, and Meadows during their stay - they can be purchased right onsite through our concierge! If you are visiting during the summer, guests of Collins Lake Resort® can save on passes to the Summer Adventure Park at Skibowl as well as rent kayaks, canoes, and more at a discount from the local guide and recreation outfitter, Mt. Hood Adventure. We hope you will give us a try next time you are on the mountain
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134 reviews from our community

Traveller rating
    94
    24
    8
    3
    5
See reviews for
83
18
Solo
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6
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Babylon
Level Contributor
152 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 22 March 2014

Government Camp is a unique little town with very friendly people. The Collins Lake Resort (in Government Camp) is exactly that! Everyone is so helpful and friendly. The condo we stayed in was very roomy, clean, and comfortable. Even though we were out skiing most of the day, it was a pleasure to come "home" to a relaxing and pleasant atmosphere. Our teenage children loved it too.

Room Tip: Any location would be appropriate and convenient.
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuzanneBabylon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 18 February 2014 via mobile

Spent three nights with 3 other couples. Very roomy and well appointed. The kitchen was well stocked with clean, new utensils and pots and pans which is not what we usually find in vacation rentals. We usually rent in the Florida panhandle. The hot tub is 100 yds from the bldg so that could be closer but otherwise a great place.

Stayed February 2014, travelled with friends
Helpful?
Thank Jeff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 6 January 2014

This was my second trip to Mt Hood, and my first time staying in Government Camp (last year we stayed closer to Zig Zag). I definitely recommend staying here because it is so close to the ski resorts. It made it super easy to get up to Timberline when the lifts opened without having to get up insanely early, and the drive home was pleasantly short.

The only drawback is that the walls are a little thin and the beds in our unit were only queen size. That being said, the unit is well sized for two families to share–4 adults and 3 kids in our case. Everything was well maintained and clean before we arrived. The kitchen was a great size for preparing meals for two families. The staff in the main office was always cheerful and helpful. There is a great outdoor pool that the kids swam in every day, despite the temperature ranging from 30-40 degrees F, and the hot tub was a relief to use after a long day skiing. The whole complex has a nice vibe and we found the people there, both residents and renters, to be outgoing and friendly. This is a very kid friendly place.

Room Tip: Request an end unit. You'll get a lot more window light and half the amount of noise from your n...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 2 January 2014 via mobile

If any one would have any excuse to be just good rather than excellent it would be an establishment in tiny Government Camp. Not these guys. They are pros. Good communication and friendly service. This past week we had our second visit. The town houses were spotless and well supplied. Very comfy furnishings, a pool, and a clubhouse which we never used.

Stayed December 2013
Helpful?
Thank ReisenRoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 28 December 2013 via mobile

Two car garage, gas fireplace, pool, hot tub, beautiful furniture, fully stocked kitchen, helpful and crazy friendly staff, convenient and close to restaurants, shops, ski bowl, etc...! I was very impressed! Made our family trip luxurious, we felt so spoiled! We highly recommend it and will definitely be back!

Stayed December 2013, travelled with family
Helpful?
Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon_Fischer, Manager at Collins Lake Resort, responded to this review, 9 January 2014
Exceeding a guest's expectations is our team's number one goal! Nothing makes us happier! We wish you a Happy New Year and look forward to seeing you again at Collins Lake Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kailua, Hawaii
1 review
4 of 5 bubbles Reviewed 3 December 2013

Although we only stayed for 2 nights, the condo and our unit was perfect. The 2 bedroom unit was clean and close to restaurants in this small town. However, you must be able to climb a couple of steep stairways.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KitKat20132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon_Fischer, Manager at Collins Lake Resort, responded to this review, 9 January 2014
We hope to see you again, maybe for a longer stay! Be sure to ask one of our Vacation Specialists about the Grand Lodge condos if you are interested in a single level floor plan during your next visit. Happy 2014!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Collins Lake Resort

Property: Collins Lake Resort
Address: 88149 E Creek Ridge Rd, Government Camp, OR 97028-0078
Region: United States > Oregon > Clackamas County > Government Camp
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Government Camp
Price Range (Based on Average Rates): ££
Number of rooms: 50
Also Known As:
Collins Lake Hotel Government Camp
Collins Lake Resort Government Camp, Oregon

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