I came on my way to the coast and decided to give it a try, but it was a huge mistake. The casino is separate and the area of the lodge is a hike, at least if you're having to retrieve items for the room as I was. First i got food to go at the deli because there was no available room service because the staff was too busy. i took it upstairs, got undressed and ready to sit in for the evening with my dinner. Then i discovered that my to-go dinner did not include silverware. I would have been happy to grab plastic utensils when I was in the deli, which were located at the other end of the cafeteria so not obvious if you're at the pickup window. But no one said a word and I guess since it was nicely wrapped up in a bag and ready to take with me, I expected it to be complete.
So now I have to get dressed again and hike back to the deli to get silverware. I picked up the plate of food to move it out of the way. The food was on a very flimsy cardboard which wasn't evident at first and the whole plate collapsed, with the food now spread all over the bed. I guess if one of the other reviewers was right, the bed bugs had a feast. I managed to get most of it into the garbage can.
So back to the deli for another meal. On the way, a stop at the vending machine to see how much money to buy a soda, but it was out of order. A check on 2 other floors and i finally found one that was supposedly in order, but it wouldn't take my bills. The very nice clerk at the counter gave me better 1s and i tried again, to no avail. He said they're all like that, and you can never get them to take the money. Guess they should be slots, I bet that would work.
So now I'm on the hunt for a 2nd dinner and a paper cup or something to take soda to have in my room for thirst. No... I can't have one of the tall paper cups I've seen in the casino to take water or soda to my room, even though I'm a guest. So may I find out where to get them? No "we don't have any for you to take with you, but maybe you'd like to take the shuttle to the store?" Seriously? you've got to be kidding!! I'm a guest and she's telling me to go to the store to get something to drink for my room! wow. I don't mind paying for it, but that wasn't the issue. They just don't have accommodations for hotel guests.
The room is large as is the bath, which is nice. But it's clearly set up for sleeping only, and not staying for tv or entertainment. Theres no guide so in order to find out what's on you have to channel surf and wait til you recognize what show it might be. Unbelievable.. .what century do we live in?
no... I'll pass. On all of it... never again!
- Official Description (provided by the hotel):
- There’s a unique destination on Oregon’s Salmon River Highway, where the beautiful surroundings of the Pacific Northwest combine with traditional tribal and naturalistic themes to create a one-of-a-kind serenity. Here stand the cozy lobby and beckoning rooms that make up Spirit Mountain Lodge. Every aspect of our resort is there to ensure that you’ll enjoy your stay to the fullest. ... more less
- Also Known As:
- Spirit Mountain Hotel Grand Ronde