The overall rating of this property is based on the AARP walk up rate charged on a Sunday night. At a lower room rate, the property would have been a better value and received a higher rating.
The Trip Advisor web site indicated that rooms could be rented for as little as $65 per night. The best walk up rate offered was $118 plus tax (total $129.60). At this room rate, the property is only average in value. If you can get a room rate close to the $65 advertised by booking in advance, do so. Otherwise, you may obtain better value elsewhere. We had to accept the walk up rate because we did not expect to stay in Grants Pass that night and were too tired to shop elsewhere.
First, the positives about the property. It is located on the Rogue River and has a very scenic view out the room window. One can sit on a balcony and look out over the river. The location is excellent, within walking distance of the downtown. With the exception of one employee, all of the employees were very welcoming, helpful and friendly. They seemed to really care if I was a satisfied customer. When I checked out, I was asked about the room. When I said it was only ok, I was given a coupon good for 25% off on my next visit. The rooms are reasonably large and the beds are comfortable. I can understand how most guests appreciate the property.
Now, the negatives specific to our experience. This motel is in an older building. We could hear our neighbors talking and making noise on all three sides of us. I was awakened twice by neighbors. The carpet was a drab brown and unappealing. The furniture was spartan. There was no feeling of luxury.
When we checked in, the first room we were assigned smelled moldy, so I asked for another room. The second room smelled a little musty, but was tolerable. The bathrooms in both rooms I viewed, rooms 157 and 159, had small amounts of mold on the ceiling in the bath tub area. With the motel located in a humid area, extra effort is needed to keep rooms clean, fresh and free of mold. Based on the reviews of other writers, this problem may not be as big as I am making it. However, I am sensitive to mold, so it was big for me.
One of the two queen beds in our room had animal hair on both the bed cover and sheets. The other bed appeared perfectly clean.
When we checked in, we asked for nearby restaurant recommendations. Yes, I should have looked on Trip Advisor instead. But the locals usually know a good place to eat. The front desk clerk recommended 5 restaurants within walking distance. As it was Sunday, she did not seem to know that 4 of the restaurants were closed Sundays.
After taking delivery of our assigned room, we discovered that a lamp did not work. A maintenance person came over within 5 minutes and fixed it. The lamp was not plugged in. Yes, I felt stupid for not checking. I had assumed the bulb was burned out. What guest unplugs a nightstand lamp?
Finally, we were told at check in that there would be a bountiful free breakfast provided the next morning in the dining area located in a room above the driveway. It was emphasized that waffles would be served. I figured that with the free breakfast, maybe the stay would be a good value even at $118 per night. The two dining room attendants were very courteous and attentive young ladies. There was only one waffle iron for patrons to use to make their own waffles. Yes, there was a line waiting to use it. The remaining hot items available for breakfast were modest compared to other motels charging $118 per night. We decided to eat breakfast at a restaurant down the road.
The problems we encountered can all be corrected relatively easily by a more attentive management. Hopefully, by the time you rent a room, they will be corrected.
- Official Description (provided by the hotel):
- Located on the banks of the Rogue River in Grants Pass, Oregon, the Riverside Inn has 63 guest rooms, each with a private balcony overlooking the river. The largest full service hotel on the Rogue River, the Riverside Inn is just next door to Hellgate Jetboat Excursions, Taprock Northwest Grill and a few blocks away from the historic 'G' Street shopping and dining area in downtown Grants Pass. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Evoline ltd, Cancelon and getaroom.com so you can book your Riverside Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Riverside Hotel Grants Pass
- Riverside Hotel Grants Pass
- Riverside Inn Grant Pass