I booked the Coastal Suite for a one-night stay. The furnishings were quite nice, but only one of the closet doors would open, the tub grout needed to be replaced, the weatherstrip under the door was missing, and the room backed up to a busy 3-lane road. We heard cars zipping by all night. There was a big wet puddle on the floor by the shower, which I had to mop up when we arrived. Upon checkout, we were not "allowed" to leave the room key cards in the room, and I had to walk them in the dark at 4:30 a.m. to the lobby. Then the lobby was locked, and I had to walk around to a side window (she could have told me to walk there when we were on the phone). When I told the young woman that I have never stayed at a place that insisted that you walk the key cards to the lobby, she just replied, "Sorry, that is the way we do it". Then when I asked why she didn't direct me to the side window when on the phone, she said, "I thought you knew". Geez.
- Official Description (provided by the hotel):
- Downtown location with easy access to shopping, restaurants and tourist attractions. Upscale rooms and suites may be viewed and booked online. Awarded 3 diamonds by AAA with 5 diamond landscaping and amenities. ... more less
- Also Known As:
- Redwood Hotel Grants Pass