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Best Western Inn at the Rogue
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Reviews (890)
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All reviewsno elevatorbrian painethe riverthe mexican restaurantacross the bridgebest westernssmall townreal platesbreakfast roomquiet locationhot tubvery nice hotelgreat place to staywaffleswe've stayedexcellent staystay there again
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Reviewed 27 March 2014

Paula was outstanding! We were stranded due to vehicle issues and she went above and beyond to assist us, even though we were not yet staying at the hotel. Once we realized we would have to stay the night, she found us a room and hooked us up with where to go get some food and have our truck repaired. She treated us like we were VIP's and not just stranded travelers. Every staff member that we had the privilege of dealing with treated us with respect and unparalleled customer service. It turned a bad situation into one of the greatest nights I have had in long time. I would recommend this establishment to anyone who wants to be treated like they are important. We have plans to go back and visit just to stay in this Inn.

  • Stayed: March 2014, travelled as a couple
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1  Thank Donna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Best Western Inn at the Rogue, responded to this reviewResponded 15 April 2014

We’re delighted to hear Paula was able to help you turn an unlucky situation into a great night. We’re lucky to have such a great team member on our staff to help our guests out. Thank you for such a wonderful review and for taking the time to share your experience with us. It’s a great compliment to hear you’ll come back and stay with us.

The Management and Staff at the Best Western Inn at the Rogue.

Brian Paine
brian@countryhouseinns.com
541-582-2200

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2014

Easy to find this hotel on the internet. It is called an Inn but it is the size of a hotel. Able to augment internet reservation with a phone call. Rescheduled my reservation without any fees. Hotel is in an excellent location and in new condition. Room was clean and the hotel is quiet. Satisfying complementary breakfast. Smoking only in designated areas. Gemsy, Amber, Brian, and all the hotel personnel are well dressed and groomed. They are customer focused. I knew, after my first night, this is the hotel I will stay in, when I visit Grants Pass and Rogue River

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
Thank Janine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Best Western Inn at the Rogue, responded to this reviewResponded 15 April 2014

Thank you for such a great review! On behalf of Amber, Gemsy, and the rest of the staff, we’re happy to hear you had such a wonderful time with us. It always means a lot to us to hear that we have made a new repeat guest. We look forward to having you stay with us again.

The Management and Staff at the Best Western Inn at the Rogue.

Brian Paine
brian@countryhouseinns.com
541-582-2200

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2014

We stay at Best Westerns quite a lot and know that all are not "created equal". The BW Inn at the Rogue is an outstanding property.........sited well off the highway and away from any traffic noise and with all the amenities typical of a BW. With comfortable beds and pillow choices, it meets our needs nicely. In fact, for future travel up and down the I-5 corridor, we will adjust our plans so that the Inn at Rogue River is a stay for us both directions.

  • Stayed: March 2014, travelled as a couple
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Thank sms6164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Best Western Inn at the Rogue, responded to this reviewResponded 15 April 2014

Thank you for taking the time to leave us such a nice review. We’re glad to hear our location is ideal for your needs and future travels. We are very lucky to be situated in a location that’s easy to find from the freeway, but far enough to block out the noise. We hope to see you again soon!

The Management and Staff at the Best Western Inn at the Rogue.


Brian Paine
brian@countryhouseinns.com
541-582-2200

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014

I have never had a bad experience the 20+ times I have stayed at the BW Inn At The Rogue. The rooms have been totally redecorated andare very comfortable. The hotel staff is second to none and are allways genuinely friendly. Although I usually don't have imediate buisness in the town of Rogue River I allways stay there because its a great hotel.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Best Western
Thank Israel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Best Western Inn at the Rogue, responded to this reviewResponded 27 March 2014

Thank you for yet another raving review! Our staff is delighted to hear we’re second to none in your book. We’re also happy to hear you like our recent renovations as much as you do. We hope to see you again sometime soon!

The Management and Staff at the Best Western Inn at the Rogue.

Brian Paine
brian@countryhouseinns.com
541-582-2200

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2014

We are Best Western Diamond members and wanted to stay in Grants Pass to visit friends. We always try to get a quiet place and this seemed like a good choice. Lucky for us, it is the off season and they weren't full so they upgraded us to a suite in the back, overlooking the pool. We've stayed in a lot of suites, but this was probably the best design and decor we have experienced. It was so comfortable and we could fix our breakfast in the room. Wish we could have stayed longer than 3 nights! The hosts and maintenance folks were so gracious and hospitable. I'm assuming that the regular rooms were lovely as well. The Rogue River runs between the hotel and the highway, so that helps with noise. A lovely river walk is nearby and it is only about 10 minutes or less back into town for dinner or shopping.

Room Tip: Rooms in the back are probably quieter. We were in suite 201, I believe.
  • Stayed: February 2014, travelled as a couple
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Thank Max1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Best Western Inn at the Rogue, responded to this reviewResponded 27 March 2014

We’re happy to hear you had such a fantastic experience! It’s not every day you hear someone say they wish they could have stayed longer in a hotel, so we’re pleased to hear we were such a great part of your trip. Thank you for such a great review. We hope you come back and stay with us the next time your travels bring you our way.

The Management and Staff at the Best Western Inn at the Rogue.

Brian Paine
brian@countryhouseinns.com
541-582-2200

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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