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“Wow”

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Best Western Inn at the Rogue
Ranked #1 of 18 Hotels in Grants Pass
Certificate of Excellence
GreenLeadersGold level
Trabuco Canyon, United States
1 review
“Wow”
Reviewed 24 August 2014

Wow! What a change. This hotel has upgraded: Staff, cleanliness, breakfast and caring of guests and their pets. We enjoyed the location just across from a park and the Rogue River. Plus free access just across the way. We stayed 4 days could have stayed longer if time allowed. It felt like home.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Darryl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Best Western Inn at the Rogue, responded to this review, 3 September 2014
Thank you for your kind review of our hotel. We appreciate your acknowledgement of our recent upgrades. Our staff here at Best Western “Inn at the Rogue” strives to make every guest feel like home and couldn’t be happier you felt so welcome at our establishment. We look forward to making your next reservation with us and hope you have more time to relax and enjoy with us.

The Management and Staff at the Best Western Inn at the Rogue.

Brian Paine
brian@countryhouseinns.com
541-582-2200
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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801 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
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  • English first
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English first
Montara, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2014

Been by here many times but never knew it existed. From the beautifully located hotel across from the Rogue River, large jacuzzi and comfortable room to the great restaurants of Paisanos for dinner and Bee Gees Diner for breakfast it was the best experience of our business trip.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Best Western Inn at the Rogue, responded to this review, 3 September 2014
Thank you for stopping and giving us a try. We appreciate your review and look forward to your next stay with us. We are happy you took some time to enjoy some of the small town restaurants we have here in Rogue River. We couldn’t be happier that your stay lived up to the standards we have come to expect from Best Western.

The Management and Staff at the Best Western Inn at the Rogue.

Brian Paine
brian@countryhouseinns.com
541-582-2200
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Keizer, Oregon
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 24 August 2014

Great motel, good views, Good Staff but NOT in Grants Pass--it's IN Rogue River, but Edie said due to the side of the river and how the county assigns towns, the address could not be changed, SO PLEASE NOTE: THIS MOTEL IS REALLY IN ROGUE RIVER ABOUT 8 MILES SOUTH OF GRANTS PASS! Edie was very helpful and helped us adjust to the inconvenience of being 8 miles south of where we needed to meet friends in a relatively short time.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Benji M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Best Western Inn at the Rogue, responded to this review, 3 September 2014
Thank you for leaving a review about your stay here with us. Our staff here at Best Western “Inn at the Rogue” is happy we could help you navigate through what can be confusing with our address situation. Many of our guests have come to find that we are located conveniently close enough to Grants Pass and nestled in between the river and mountains that they come to prefer our location. We hope to see you again in the near future.

The Management and Staff at the Best Western Inn at the Rogue.

Brian Paine
brian@countryhouseinns.com
541-582-2200
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Citrus Heights, California
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 August 2014

We had just came from a bad experience at another hotel in Seattle, so this place was like a breath of fresh air. From the staff to the up to date rooms this is a great place as evidenced by their full capacity both the times we stayed there. They had a full warm breakfast included in the room, a lovely pool and rooms equipped with micro, fridge and coffee maker. Great bang for the buck and just an all around good place.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Best Western Inn at the Rogue, responded to this review, 3 September 2014
Thank you for your detailed review, our future guests can take the information you submitted and use it to understand what to expect when booking with us. Our staff here is happy you enjoyed your stay with us and look forward to your next visit with us.

The Management and Staff at the Best Western Inn at the Rogue.

Brian Paine
brian@countryhouseinns.com
541-582-2200
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oregon
Level 5 Contributor
59 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 22 August 2014

Stayed here for work in July of 2014. Pretty average Best Western, lacking a bit in front desk customer service though. The location is pretty poor if you want to go out and eat. Its basically located off the highway in the commercial section of town.

Stayed July 2014, travelled on business
Helpful?
Thank thegoatman44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Best Western Inn at the Rogue, responded to this review, 3 September 2014
Thank you for taking the time to leave a review. Our staff does apologize for not exceeding your expectations that we do strive to deliver to every guest. We hope you will give us another try and allow us to show you the service our property is known for..

The Management and Staff at the Best Western Inn at the Rogue.

Brian Paine
brian@countryhouseinns.com
541-582-2200
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ferndale, Washington
Level 4 Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 August 2014

I stayed in two different Best Westerns on consecutive nights, and I swear I will never stay in another one. The Best Western in Rogue River (along with the Best Western in Coos Bay - reviewed separately) was the straw that broke the camel's back. Both Best Westerns were dated and worn, and the room we had in each hotel smelled terrible. In fact, the room at the Rogue River Best Western smelled strongly of smoke, although the hotel is smoke free. When I complained, the clerk was not able to find me another room, although mine was the only car in the parking lot. She did offer to run an ionizer in the room if I would leave for a couple hours, but that would have been inconvenient. We opened the window and ran the fan full blast through the night to make it tolerable.

The Best Western at Rogue River is obviously located in the town of Rogue River, even though the address they use is Grant's Pass. The best restaurant in Rogue River is a hamburger joint. I recommend staying at Grant's Pass (seven miles away on I5) for a wider range of better hotels and restaurants.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank 034632
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Best Western Inn at the Rogue, responded to this review, 3 September 2014
I apologize for not having your experience be one of superior excellence that has come to define the Best Western brand. We are in peak season and unfortunately were not able to move you to a different room because we were at max capacity. Please don’t let the amount of cars in the parking lot be your gauge on how many guests are occupying the hotel or you will be misled more often than not. We hope you return to us in the future and let us show the same level of service that the majority of our guests seem to experience when staying with us and show you that we can deliver the superior service that has come to define the Best Western Brand.

The Management and Staff at the Best Western Inn at the Rogue.

Brian Paine
brian@countryhouseinns.com
541-582-2200
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grass Valley, Ca
Level 4 Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 18 August 2014

We use Best Westerns a lot, as our son loves pools, we love included breakfasts, and our dog likes to come along. This hotel is on par with the usual great Best Western standards...except for one thing.
When we walked in, I was overwhelmed by the stench of cigarettes in the lobby. A staff member kindly helped carry our bags upstairs and I asked him if this was a smoking hotel. He assured me that the entire hotel was non-smoking, but the cigarette stench filled the upper story, too.
It took me a day to figure it out, but I finally saw that, maybe 20 feet from the lobby doors, is a line of benches where people sit and smoke. The airflow whips that smoke right into the hotel, and it smells nasty!
I hate to spend my entire review on the smell, as once you were inside your room it smelled clean, the staff was friendly, and the breakfasts were great. But there are plenty of reviews covering those things and if, like me, you have a sensitive nose, you might want to be prepared.

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank JennyGrassValley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Inn at the Rogue

Property: Best Western Inn at the Rogue
Address: 8959 Rogue River Hwy, Grants Pass, OR 97527-4377
Phone Number:
Region: United States > Oregon > Grants Pass
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Grants Pass
#3 Family Hotel in Grants Pass
#3 Romantic Hotel in Grants Pass
#4 Business Hotel in Grants Pass
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Inn at the Rogue 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
The Best Western Inn at the Rogue has 54 rooms and suites and is located just across from the Rogue River, a few miles south of Grants Pass. ... more   less 
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Also Known As:
Best Western Grants Pass
Grants Pass Best Western

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