The front desk staff at the morning of departure was very incompetent. She didn't know how to process an early check out and asked me to wait until the next shift change, almost an hour later! Her excuse was that she typically works in laundry. If she is asked to work the front desk, she should be able to perform the simplest tasks associated with that job. She should go back to the laundry room! Also, the booking company associated with the Extended Stay website are crooks! After cancelling additional reservations, I had to get my credit card company involved and dispute the charge to get my refund back!
- Official Description (provided by the hotel):
- Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
- Reservation Options:
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- Also Known As:
- Extended Stay America Portland
- Extended Stay Portland
- Portland Extended Stay
- Extended Stayamerica Portland Gresham