We found this hotel on the web. We were going to Washougal, WA and reserved the 2 rooms. When we found out it was not even near Washougal we tried to cancel and they refused to return our money for the 2 nights we reserved it for. The employee was rude on the phone and did not follow through with having a manager call us back the same day. Nobody called and they still charged us the full amount. Our cred card company even was on a 3 way call when we were assured they would get back to us and take care of our complaint.
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- Also Known As:
- Best Western Pony Soldier Inn-Gresham Hotel Gresham
- Best Western Portland
- Best Western Gresham
- Gresham Best Western