We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Overpriced, Overrated, and Offensive”
Review of Clarion Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Clarion Inn
Ranked #5 of 11 Hotels in Gresham
Reviewed 27 June 2007

This AAA 3-diamond hotel has clearly been misrated. I spent $90 to stay there the night before a job interview, rather than staying at a $40 Motel 6 or similar motel not far away. Why? I wanted to stay someplace nice and relaxing and quiet, and get a good night's sleep.

I knew there was a problem when I arrived (10:15 pm) and had to ring a tape-mounted remote doorbell to gain entry. Being able to smell the host from across the front desk was another bad sign, and I'm not referencing strong cologne! However, since I was arriving late, I'd already paid for the room, so decided to make the best of it.

In order to save space, I'll just go with a list of the lovely features I discovered in my non-smoking, queen-bed, $90 room:

Broken clock-radio (could not be set accurately and was cracked), permanently affixed to the nightstand and facing away from the wall -- that is, you had to sit up from the bed to see the numbers;

A number of long hairs and a big shoeprint on the bathroom floor;

Mildew of two colors -- orange and black -- in the shower grout;

A stained, dishrag-quality towel, with MORE long hair in it;

An insulting sign in the bathroom, asking guests who are paying $90 a night not to STEAL the dishrag-quality towels;

Two half-size pillows (think sofa pillows) for a queen-sized bed;

A stained mattress;

Sheets which I believe were made of burlap;

A running toilet;

A gross-looking ultra-cheap iron (I didn't know you COULD stain stainless steel), affixed with plastic-coated wire (to prevent theft) to

A Wal-Mart Special, extra-flimsy ironing board.

I wrote to Best Western customer service, and decided also to post this here. Past experiences with other Best Westerns have been positive, so I hope this is an aberration.

I'd recommend finding a nearby Motel 6 or Travelodge. They're more consistently clean than this dump was, and half the price!

Note: This hotel got a 1 (Terrible) from me in part because of the price -- that is, the actual value. If I'd paid $40, most of it wouldn't have surprised me too much; it'd be a minor annoyance, rather than something to write reviews about. If I'd paid $40, I'd probably give it a 2, because it was still poorly run.

Stayed: June 2007
6  Thank brig180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (94)
Traveller rating
Traveller type
Time of year

88 - 94 of 94 reviews

Reviewed 1 May 2007

Had stayed here 20 years ago so know it's not new but found it tired and in need of some redecorating. Housekeeping was sloppy, dusty surfaces. Bedspreads need replacement - should consider going to the all-fresh-linens, duvet approach. Breakfast buffet decent. Desk clerk very nice and eager to help.

  • Stayed: April 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
2  Thank Travelinginnkeeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2006

I'm the spouse of the other San Diego reviewer. I wanted to add a couple of comments. I also thought the hotel was just fine. A feature in the room that I liked was that it had a rocker/recliner in the room. That was very nice. I tend to take a nap in the afternoons in the recliner at my house and it was nice to have the recliner in the room to take a nap.
I was a bit disappointed in that the pool and spa were closed due to the season and there was no mention about that when we were booking the hotel. We brought swim suits in anticipation of using the spa. We have one at home and really love a hot soak every evening. The bathroom sink/mirror arrangement is odd and is not optimal.
We will definitely request a courtyard side room next time. Not only are they quieter, they also have a small balcony that overlooks the pool area.
There is also a public computer set up in the lobby for people who don't have internet access so you can check emails, print out your boarding passes, etc. No fee to use the computer or printer.
My laptop that I bring with me has a modem and there was no fee for calling out to an 800 number from the room. So that was great!

  • Stayed: April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank Hammster1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2006

We stayed at the Pony Soldier Inn for 3 nights in April. The rooms are basic, but very clean. A small fridge and microvave are included. The staff here are very friendly and attentive. The continental breakfast was good and the attendants very friendly. They had extras such as yogurt, breakfast sandwiches and boiled eggs. Coffee, tea, and hot chocolate are availble in the lobby 24 hours a day. Free newspapers were also available. Only drawbacks: Rooms on the street have a fair amount of street noise, especially with the windows open. We would probably opt for a courtyard room next time. The sink arrangement in the bathroom was odd, in that the sink was in the corner of the counter, directly facing a mirrored corner, so that you had to turn one way or the other to look in the mirror while using the sink. Also note that while it is only 2 stories, there is no elevator. The restaurant next door is open for breakfast, lunch and dinner and the lunch we had there was very good. We would stay here again.

  • Stayed: April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank SDTraveler59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2006

Interesting room arrangements... sure won't hear some of the adjoining room noises the way the beds are arranged.
Rooms around the pool area have both wired and wireless internet available. Rooms facing the street and parking lots do not currently have wired/wireless access, but it is in their future plans, so check when you reserve a room.
For some good meals, try the restaurant right next door.
Hotel breakfast was OK. Free newspapers in lobby.

  • Stayed: March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank dmills1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Toronto, Canada
Reviewed 1 April 2006

Sometimes a great Hotel has more to do with the people that work there that what the room looks like. Don't get me wrong, the rooms are clean and have all the classic ammenities. What made me do a full U-turn and head back to the Pony Soldier for the third night was the Friendly Staff. Although the outdoor pool was not open for the season while I was there, it can be viewed from the foyer and all rooms on the inner courtyard. The plant material and the design of the pool simply added to the overall charm. Not to be overlooked is the free wireless access that is so vital for a business professional that is living on the road. After I checked out the foyer provided plenty of comfortable seating so that I could go on line one last time. There is a restaurant close by for breakfast but this is one free continental breakfast that will not dissappoint you. Take my word and book a night at the Pony Soldier!

  • Stayed: March 2006, travelled on business
    • Rooms
    • Cleanliness
    • Service
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Seattle, Washington
Reviewed 28 December 2005

My family and I were going to attend a wedding and we stayed in this hotel. It has such a warm feeling to it. It's really cozy.You will feel really welcome here. The people who work there are so kind and friendly.We told our other family members that were coming to the wedding, to come and stay at this hotel. They all enjoyed the stay. My kids actually ate the breakfast that is served here.I would recommend this hotel to anyone. I hope you enjoy your stay as much as we did.

  • Stayed: August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Gresham
0.9 mi away
Quality Inn Gresham
Quality Inn Gresham
#1 of 11 in Gresham
228 reviews
1.0 mi away
Days Inn & Suites Gresham
3.6 mi away
Days Inn Portland/Gresham
Show Prices
Show Prices
Show Prices
2.2 mi away
Best Western Plus Cascade Inn & Suites
3.2 mi away
Comfort Inn Columbia Gorge Gateway
3.8 mi away
Extended Stay America - Portland - Gresham
Show Prices
Show Prices
Show Prices

Been to Clarion Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Clarion Inn

Address: 1060 NE Cleveland Ave, Gresham, OR 97030-5739 (Formerly Pony Soldier-Gresham)
Phone Number:
Region: United States > Oregon > Gresham
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in Gresham
Price Range: £75 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn 2.5*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Choice Hotels, Agoda, TripOnline SA, Ebookers, HotelsClick, Cancelon, getaroom.com, Evoline ltd and 5viajes2012 S.L. so you can book your Clarion Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Pony Soldier Inn-Gresham Hotel Gresham
Best Western Portland
Best Western Gresham
Gresham Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing