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“Great place to stay”

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Best Western Hermiston Inn
Ranked #2 of 7 Hotels in Hermiston
Certificate of Excellence
Reviewed 21 July 2014

my stay at the Hermiston Bestwestern was very enjoyable and the staff was very accomadating. The rooms were very clean and the bed was comfortable. I will be back again as soon as I get the oppertunity.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Best Western
2  Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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145 - 151 of 221 reviews

Reviewed 6 July 2014

Not impressed with this hotel. Please note this hotel does not have a elevator so If you are staying on the 2nd floor you are caring all of your bags all of the way there. My husbands back went out the day before this trip making it difficult to walk, let alone get up and down the stairs day in and day out.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
Thank Lisa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

Our recent stay at the Hermiston Best Western was a very relaxing stay. We attended a family reunion and decided to stay at the Best Western for a quiet break and restful stay away from the ranch activities and as it worked out we had a private exercise room and pool all to ourselves. Very pleased with our stay.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

First in time stay at the Best Western in Hermiston, clean, quiet, staff was very helpful. Would definitely stay again. Did find out if you are a veteran call to make reservations instead of booking on-line.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Margaret And Jo... W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

All the hotel features met expectations and the stay was very comfortable. The location is easy to locate off the Interstate and choice of restaurants were within a few miles drive. Would definitely go back again when in the area.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Best Western
1  Thank northwoodsorbust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

Stayed here for about 8 hours. Fire alarm went off twice, office people showed no customer service skills. When I checked in I asked to register for their 3 night summer promotion. He asked if I had my card and number and he said he couldn't look it I could do it when I got home. Guess what, you have to sign up before your stay, no exceptions, but don't worry I won't be staying anymore at Best Westerns. The breakfast was horrible, 6:10 everything was cold and hard. Do yourself a favor and drive the extra miles and stay in Pasco, the Best Western there is in a another class compared to this place.

Room Tip: go to Pasco and stay at the Best Western there.
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  • Stayed: May 2014, travelled on business
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Thank McGheeinWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HermistonInn, General Manager at Best Western Hermiston Inn, responded to this reviewResponded 6 June 2014

Dear McgheeinWA,
From our whole team here at Best Western Hermiston Inn, we are really sorry about the inconvenience that you had during your stay. With the fire alarm going off and the matter regarding your Best Western Rewards promotion. Regarding our breakfast, if there is ever an issue please feel free to let our breakfast attendants know. We want you to have the best start to your day, especially after the fire alarms went off during the evening. If there is anything else I can do to be of more assistance to you please feel free to call me at the hotel directly or email me at 38132@hotel.bestwestern.com.
Thank You very much for your comments. Without the honest feedback from our guests we would not know what changes to make in our procedures. This will help us greatly in our goal to make sure that all our guests leave happy!

Thank You,
Jessica Narain

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014

The motel is great clean rooms great staff, and great free breakfast. The staff is great Colin, Josh, John and Gail are friendly and knowledgeable. The cleaning staff does great job very friendly and Mirella keeps the place looking great.

  • Stayed: May 2014
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2  Thank W D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hermiston Inn

Address: 2255 S Highway 395, Hermiston, OR 97838-9466
Phone Number:
Region: United States > Oregon > Hermiston
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Hermiston
Price Range: £81 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Hermiston Inn 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
We serve a FREE HOT BREAKFAST everyday to our guests! Enjoy scrambled eggs, waffles, bacon or sausage, biscuits and gravy, fresh fruit, yogurt, and more! Enjoy a dip in our heated pool or play a game of pool! Best Western Hermiston Inn is Located at the South end of Hermiston. We have a Denny's Restaurant that is located on the property that is open 24 hours! Guests at Best Western get 10% off their meals as well as a Complimentary Beer or Wine at Denny's. All of our guest rooms have Keurig Coffee Makers, Complimentary Bottled Water, Microwaves, Refrigerators, Hair Dryer, LG Flat Screen TV, Free Internet Access (Wireless/Hardwired)Become a Best Western Rewards Member to start earning Points! ... more   less 
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Also Known As:
Hermiston Best Western

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