My best friend and I were super excited to stay at this hotel since it was right along the river. Once we checked in immediately the young lady at the front desk was rude. She didn't speak much and just gave us our room keys and pointed to the left saying our room was "Down that way, past the handicap parking spots". We searched for our room and after 15 minutes finally found it. When we go up to the door the keys were already de-magnetized, and we were in the basement facing the parking lot. We went back to the front desk and waited in line.. noticed that the demeanor of the young lady at the front desk had completely changed for another guest, asked if he wanted a view room, and if he would like a property map outlining specifically where his room was. Then the next morning I woke up, looked at my sheets and there was a brown particle stuck to my sheets - it was gross.
Enjoyed the location of the hotel, the waitstaff in the restaurant was excellent, but unhappy with the initial treatment when checking into the hotel.
- Official Description (provided by the hotel):
- Hood River's ONLY waterfront lodging and dining, on the breathtaking Columbia River with convenient access to all activities. Featuring rooms for every budget; from riverview rooms and suites to standard no-view rooms. Rooms feature mini-fridges, microwaves, hairdryers, irons & board, coffee makers, and high-speed wifi. Enjoy a delicious meal at the Riverside restaurant or Cebu Lounge. Take a dip in our gorgeous riverside pool and spa, or relax in the sauna. We pride ourselves on delivering excellence in customer service and high quality cleaning standards. Our friendly, helpful staff is ready to ensure a memorable stay. ... more less
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- Also Known As:
- Best Western Plus Hood River Hotel Hood River
- Best Western Hood River
- Hood River Best Western