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“Jessica was very nice!”

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BEST WESTERN PLUS Rama Inn & Suites
Ranked #1 of 8 Hotels in La Grande
Certificate of Excellence
North Bend, Washington
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Jessica was very nice!”
4 of 5 bubbles Reviewed 12 June 2014

We stayed here on May 2 of this year. It is a nice, but older property. It was clean and had all the normal amenities including blow dryer, microwave, mini fridge, and free wifi. They also had free makeup remover cloths! A plus in my book. Breakfast was the norm: waffles, biscuits and gravy, scrambled eggs, donuts, bagels, etc. Jessica recommended "Ten Depot Street" for a place to eat. It was easy to find, using our GPS, and the food was very good.

  • Stayed May 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GrammaRia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krystie y, Front Office Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review, 15 June 2014
Thank you for your review. We are in the middle of a renovation so we are a work in progress at this time.
We require all the desk staff to know and be able to give directions to all the local places to eat. Ten Depot is one of our favorites.
We hope you stop by again on your way through to see how we are coming along.

Thank You
Debbie
Front Desk Supervisor
Best Western Plus, La Grande Oregon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

306 reviews from our community

Traveller rating
    104
    116
    42
    25
    19
See reviews for
104
75
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76
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
Coeur d Alene, United States
1 review
4 of 5 bubbles Reviewed 10 June 2014

Friendly, accommodating Staff who made a quick change to allow family members to have adjoining rooms; very clean rooms; refrigerator; microwave; coffee - in room; indoor pool; exercise room; convenient location, yet quiet; breakfast includes protein, not just donuts! Another great stay at a Best Western!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank J K S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krystie y, Front Office Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review, 12 June 2014
Thank You for the great review. We like it when our guests are happy with us.

Debbie
Front Desk Supervisor
Best Western La Grande
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Longview, United States
Level Contributor
5 reviews
5 hotel reviews
3 of 5 bubbles Reviewed 6 June 2014

Looking for a place to spend the night, called ahead and made reservation for last ground floor room available. Paid a little extra for the ground floor suite instead of packing luggage up a flight of stair, since there was no elevator. Gentleman at the front desk was helpful. The suite had two separate rooms, but both rooms seemed crowded with furniture. The toilet was flushing a little slow, but though nothing of it until it started backing up the next morning. While taking a shower I notice black mold growing on the ceiling. I notified and showed the house keeping staff of the issues and she said she would have it taken care of.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Terry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krystie y, Front Office Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review, 9 June 2014
Thank you for taking the time to do this review. I do apologize for the issues you had during your stay. I can assure you that I was dealt with right away. It is guests like you that keep us on our toes and makes us a better destination. We are doing a lot of renovations right now and hope that you stop in again to see. We are all very excited about the many changes that are happening. Hope to see you again on your travels.

Debbie
Best Western Plus
La Grande, Oregon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boise, United States
1 review
4 of 5 bubbles Reviewed 5 June 2014

First time here and plan to book a room upon my return trip. Good value and a clean, fully functional room. Breakfast staff was especially attentive to keeping their area cleaned up and stocked. And quieter than surrounding motels since its tucked away without any through traffic.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Gregory H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krystie y, Front Office Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review, 9 June 2014
Thank You for the great review. We are still renovating so there is more to come. We are all very excited about the changes and hope you come back and see for yourself.
Thanks for stopping by and hope to see you again.

Debbie
Front Desk Supervisor
Best Western Plus
La Grande Oregon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spring Creek, United States
1 review
2 of 5 bubbles Reviewed 25 May 2014

Waited over four hours for room to be ready. Finally said we would take any room! Soda and Ice machine are located near the registration desk on ground floor, no ice or refreshment machines on second floor. We were located on the second floor at the other end of the building.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krystie y, Front Office Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review, 26 May 2014
Robin,

In looking at your registration I see that you did check in before the 4pm posted check in time. There was nothing on your reservation indicating that you needed to get into your room. I had told you the first time you came in that the rooms were probably not going to be ready before that time. I am sorry that we were not able to get you in any sooner. We are a very busy property and it takes time to clean the rooms properly. I do hope that you will stop by again.

Thank You,
Debbie
Front Desk Supervisor
Best Western Plus Rama Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oregon
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 21 May 2014 via mobile

Wish we had stopped in Pendleton. Not a lot of options in La Grande and was hoping for the best but was disappointed in the overall state of the room. But it was late and the beds were decent. As some else said it's a place to sleep.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank keepmoving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krystie y, Front Office Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review, 22 May 2014
Thank you for giving us your feedback. We are still in the process of finishing our upgrade. It is a slow process but I think you will find that when we are finished, you will enjoy your stay. Please give us another try in the future.

Thank you,
Debbie
Front Desk Supervisor
Best Western Plus Rama Inn & Suites
La Grande, Oregon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sun City West, United States
Level Contributor
9 reviews
9 hotel reviews
4 of 5 bubbles Reviewed 7 May 2014

We stayed two nights here and used a handicapped room. It was a long way from the breakfast room but we made it there. They were re-doing the parking lot so sometimes we had difficulty parking and had to use the parking lot where we had to go down stairs which was extremely difficult.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krystie y, Front Office Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review, 13 May 2014
Thank you for letting us know your opinion. I am sorry that you had come when we had construction going on. I will pass your concerns on about the breakfast area.

Thank you
Debbie
Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Rama Inn & Suites

Property: BEST WESTERN PLUS Rama Inn & Suites
Address: 1711 21st St, La Grande, OR 97850-3919
Phone Number:
Region: United States > Oregon > La Grande
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in La Grande
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — BEST WESTERN PLUS Rama Inn & Suites 3.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Traveltool, S.L.U., Evoline ltd, Agoda and HotelQuickly so you can book your BEST WESTERN PLUS Rama Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western La Grande
La Grande Best Western

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