We stayed 2 nights mid-week. When we arrived, found the room (a suite) to have a very smelly toilet! (Rank, old urine scent wafting up to nose level while standing, mind you! ) When we went to the front desk, they were busy with a bus-load that had just arrived, so waited in the room where they have breakfast. There was a spray bottle of disinfectant sitting there on the counter, so I took it to spray every surface of the bathroom! That problem solved...but where is the remote? Found it! on the floor...not exactly the 1st place I'd look! Oops...another problem...chips and dirt found on the floor! Told the front desk staff about this at a non-busy time...was told that a maid would definitely take care of it!
Came back later...same chips on the floor! Obviously, not taken care of. Mentioned this again to the staff...were told they were sorry about the problem and made a note.
Pillows were fairly "bouncy", but bed seemed fine. Linens seemed clean, but I was a bit nervous after the horrid bathroom odors.
Layout of suite, very odd. You walk into the door to a small area with a full size couch, coffee table, overstuffed chair, lamp -table on one side: a large TV on a dresser, refrigerator, microwave in a cabinet on the other side, with a corridor for walking through. Next was the bath area, with single sink open to walkway, separate bathroom with shower tub combo opposite. Then was the usual double queen layout with another TV in a closing cabinet opposite, a large desk with rolling desk chair. The cable for connection to internet was on the opposite wall, between the beds, so the cable was long enough to string across the bed to the desk area! It did have wireless, but if you didn't have blue-tooth it might be a problem.
Overall, not the place we'll choose next time. If they had been more interested in correcting the problems, instead of berating the maid staff to us, we might feel differently.
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- Also Known As:
- Best Western La Grande
- La Grande Best Western