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All reviews crater lake gas station no elevator biscuits and gravy best westerns counter space waffles very nice hotel nice breakfast indoor pool would stay here again central oregon parking lot king suite open hours great place to stay hot tub
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Reviewed 30 September 2018

We've stayed at this property several times this year alone as we've travelled for adventures in Washington, Oregon, and northern California. It's a nice place to stay with comfy beds and great pool / hot tub for relaxing after a day of hiking / cruising to various sites. Highly recommended!

Date of stay: September 2018
  • Trip type: Travelled with family
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Review collected in partnership with Best Western
1  Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2018

Excellent hotel and will stay again! They cooperated with reserving our block, worked with any changes made before our stay, checked us in quickly, rooms were very nice both clean, organized, size and comfort.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
Thank nibor3293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2018

This hotel is one of the best values you will find in the Bend area. Despite it being 30 miles to to the south, it is worth the drive. There are some nice things to check out between La Pine and Bend at Newberry national Volcanic Monument).The rooms are clean and very comfortable. Not all rooms come with Microwaves or Refrigerators, so you need to be careful when booking. I believe there is an indoor pool but does NOT have a workout room.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western
Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2018

We stayed here as we travelled north to Washington and a week later we stayed again on the way home. The second time we made sure to ask for a room on the first floor as they don't have an elevator. The people are nice and the rooms are comfortable. Note: the rooms on the wing that jut out toward the parking lot are the noisy ones.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
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Thank hortaegg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2018

Made a reservation weeks ago to stay here on our way back from a day trip to crater lake back to Portland. Really, this is the only reliable place in the small town. Imagine our surprise when we got there and they “accidentally” canceled our reservation earlier in the day! No email, no notification, nothing until we tried to check in. Now the hotel was full and there is nothing else they can do. Wtf?

Eventually they “comped” us in another really really really sh*tty motel down the street that stunk of diesel fuel and was dirty and tiny with only a full size bed. No real remorse, no real help from corporate over the phone, nothing. I'm very disappointed i Best Western for ruining what had up till then been a really nice day of sight seeing at Crater Lake.

I’m pretty soured on Best Western over this experience. I won’t book through them ever again.

Room tip: Make sure to double check your reservation before you show up!
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Service
Thank raychampagne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken R, General Manager at Best Western Newberry Station, responded to this reviewResponded 12 September 2018

I am so sorry that happened to you. I will look into it and see what exactly happened. Again, my sincerest apologies.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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