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“Terrific hotel for the businessman” 5 of 5 bubbles
Review of Hilton Garden Inn Portland/Lake Oswego

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Hilton Garden Inn Portland/Lake Oswego
Ranked #1 of 7 Hotels in Lake Oswego
Certificate of Excellence
Portland, Oregon
Level Contributor
82 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Terrific hotel for the businessman”
5 of 5 bubbles Reviewed 14 January 2014 via mobile

Updated large rooms with beds that have mattresses which can be adjusted for firmness. Work space is large and well-lighted. Small but adequate fitness room. Breakfast choices include a variety of fresh fruit...offerings are tasty and of higher quality than I have experienced in motels of this type. Friendly very helpful front office staff.

Stayed January 2014, travelled on business
Helpful?
Thank DavRut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, 15 January 2014
I want to thank you for the kind words you said about our hotel. Your thoughts are important to us, but we're especially pleased when the feedback is positive. I'll be sure to share it with our staff.
We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.

We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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661 reviews from our community

Traveller rating
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    83
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    14
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Grants Pass, United States
1 review
5 of 5 bubbles Reviewed 12 January 2014

Beautiful hotel. The room smelled so fresh and clean. The hotel staff seemed genuinely friendly, something you don't always get. However, the breakfast staff were not as attentive and friendly. You were kind-of left on your own. Great stay though, all in all. Would definitely recommend this hotel, and we will likely stay there again!

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cheryn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, 15 January 2014
I want to thank you for the positive survey response. Your thoughts are important to us, but we're especially pleased when the feedback is positive. I'll be sure to share it with our staff. We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.

We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Canada
2 reviews
5 of 5 bubbles Reviewed 7 January 2014

Stuff are very professional and friendly, have all the amenities and facilities one needed. The Business Center have everything a business person needed for a trip. Great location, close to Mall and shopping center. Close to main highways for easy access. I have not tried the food at this hotel because there are many choices around.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Victor T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, 8 January 2014
I want to thank you for the positive review about our hotel. Your thoughts are important to us, but we're especially pleased when the feedback is positive. I'll be sure to share it with our staff.
We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.

We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eugene, United States
2 reviews
5 of 5 bubbles Reviewed 4 January 2014

I would recommend this hotel to any business or family traveler. The staff were so friendly, our room was clean, the workout room is small but sufficient. The pool and hot tub were great. We really enjoyed the restaurant in the evening. The food was good and reasonably priced. The breakfast seemed a little high-priced so we decided to forego that, but the dinner was great.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tracy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, 5 January 2014
I want to thank you for the kind words you said about our hotel. Your thoughts are important to us, but we're especially pleased when the feedback is positive. I'll be sure to share it with our staff.
We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.

We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Silverthorne, Colorado
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 28 December 2013

Recently stayed at the Hilton Garden Inn, Lake Oswego to visit family in Portland. The location is perfect, easy on easy off interstate access to anywhere in the Portland area and the airport. The hotel is very nice and the front desk personnel gracious and helpful. We had our breakfast at the hotel each morning and the food selection was good (I am always happy to see real oatmeal, not instant) and the dining area was clean. The rooms are a good size with nice furnishings, comfortable beds (need to select your setting for each side of the bed) and the bath area large enough to move around in without feeling cramped. My number one priority in a hotel is clean rooms and linens and comfy beds and the HGI did not disappoint. For those of you who are Starbuck's groupies you will be happy to know there are two within walking distance, one behind the hotel and one in front of the hotel...my husband was in Starbuck's heaven. This is a really nice, more established area of Portland; a few restaurants in walking distance and the setting of the hotel with the big trees made it feel more like a residential area than being surrounded by businesses. This will be our future base hotel when we visit Portland.

Room Tip: The rooms on the back side of the hotel may be quieter. Our daughter was on the front side and was...
See more room tips
  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, 30 December 2013
Thank you for taking the time to write about us on Tripadvisor. Our primary goal is to provide a high level of customer service to our guests and from looking at your response I can see that we were able to do that during your stay. I hope that the next time you come to the area you will stay at our hotel again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Qualicum Beach
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 25 December 2013

We stayed four nights and loved the location. It was close to the freeway, close to Bridgeport Village and in walking distance to restaurants and a block from Starbucks. Our room was roomy and very comfortable. We ate at the Oswego Grill and Standfords and enjoyed both. We also went to both of these restaurants and enjoyed their Happy Hour. An exceptional value and the food was really good. The service at the hotel was excellent! Everyday we enjoyed warm cookies in the lobby and in addition to the room having coffee there was always coffee and lemon water in the lobby. The room window opens and the room was not stuffy like some hotel rooms. This is not a new hotel but we would definitely stay here again. Parking is no charge.
We really enjoyed it.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dawn I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, 29 December 2013
Thank you so very much for the review complimenting our hotel and service. I know that you are very busy and much appreciate the time that you took to let us know that we did a great job for you.

I will be sure to pass along your kind words as it helps us when we know we have truly made a difference to those we serve each and every day. We look forward to helping you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, United States
2 reviews
5 of 5 bubbles Reviewed 18 December 2013

My stay was magnificent !! The staff were friendly and knowlegable. The property was lovely and very well maintained. The staff made us feel welcome and the rooms were clean and very well appointed. I would definately reccomend this hotel to anyone in the Portland OR area who wants to have a luxurious stay with wonderful amenities for a great price !!

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, 21 December 2013
I want to thank you for the positive review. Your thoughts are important to us, but we're especially pleased when the feedback is positive. I'll be sure to share it with our staff.

We try hard to provide as you so aptly put it "a luxurious stay with wonderful amenities for a great price !!" The more satisfied customers we have, the more our business will thrive.

We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Portland/Lake Oswego

Property: Hilton Garden Inn Portland/Lake Oswego
Address: 14850 Kruse Oaks Blvd, Lake Oswego, OR 97035-8603
Phone Number:
Region: United States > Oregon > Clackamas County > Lake Oswego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Lake Oswego
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Portland/Lake Oswego 3*
Number of rooms: 179
Official Description (provided by the hotel):
A relaxing Lake Oswego hotel, the Hilton Garden Inn Portland/Lake Oswego hotel is conveniently located near Tigard & Wilsonville, OR within close proximity to the beautiful Oregon Wine Country and only minutes from downtown Portland. We are also located near Bridgeport Village Shopping Mall, Washington Square Shopping Mall, Oregon Zoo, Rose Garden Arena, and Lewis and Clark College. Plus, the Hilton Garden Inn hotel in Lake Oswego offers 179 spacious guestrooms full of thoughtful amenities complemented by friendly service and a relaxed atmosphere. At the Hilton Garden Inn, you'll find everything you need, right where you need it during your stay in Oregon. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Portland/Lake Oswego Hotel Lake Oswego
Hilton Garden Inn Lake Oswego
Hilton Lake Oswego
Lake Oswego Hilton

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