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“Consistent Quality”

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Hilton Garden Inn Portland/Lake Oswego
Ranked #1 of 7 Hotels in Lake Oswego
Certificate of Excellence
Reviewed 30 May 2014

After staying at a number of other local hotels over the years, we were happy to return to the consistent, quality service and accommodations offered by The Hilton Garden Inn. The hotel is always clean, fresh, and well maintained. We will be back!

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank CounselorGina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this reviewResponded 2 June 2014

Thank you for taking the time to write the nice comments about our hotel on Tripadvisor. We pride ourselves on delivering a high level of customer service and that is why we really appreciate your comments about the great customer service you received. We hope to see you again the next time you are in the Portland area.

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466 - 472 of 737 reviews

Reviewed 29 May 2014

Myself and two other employees stayed here on a recent business trip to Portland. The hotel was nice and every staff member we encountered was friendly and professional. The room was clean and the lobby/dining area is gorgeous. We would have loved to have had a contintental breakfast but the breakfast services were very nice. I loved that there were ice cold jugs of diffused water available at all times. I will definitely stay here again the next time I come into town.

  • Stayed: May 2014, travelled on business
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Thank Megan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this reviewResponded 2 June 2014

I would like to thank you for taking the time to write about us on Tripadvisor. Thank you for all of your kind comments I will make sure that I share them with not only the managers but all of our staff. I hope that you will stay with us again on your next trip to the Portland Area.

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Reviewed 27 May 2014 via mobile

Stayed here while on business in Lake Oswego. Hotel was clean and the staff professional and friendly. The room smelled like it was once a smoking room but not now. All in all, a good place to stay. I recommend if you have business in the area.

Stayed: May 2014, travelled on business
Thank Brian426v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this reviewResponded 29 May 2014

I want to thank you for the positive review on Trip Advisor. Your thoughts are important to us, but we're especially pleased when the feedback is positive. I'll be sure to share it with our staff.

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Reviewed 19 May 2014

Overall good business stay.. Stayed there multiple times over the last year. Rates can fluctuate a great deal week to week, which is a pain if your staying within travel parameters.

Rooms are average, but clean. Staff is friendly but mostly reserved. Don't go out of their way to make you feel warm and fuzzy but that is ok.

  • Stayed: January 2014, travelled on business
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Thank CMHSpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this reviewResponded 23 May 2014

Thank you for taking a moment to share your experience. I am happy to hear you found the clean rooms to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

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Reviewed 16 May 2014

Great, quiet, location, good amanities, nice breakfast. Would stay there again in a heartbeat. Was recommended by my brother who stays there all the time to visit George Fox University, although it is about 20 min. from the university, but worth it.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Theresa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this reviewResponded 23 May 2014

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

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Reviewed 5 May 2014

I liked the fitness center and the lobby. While most of the service was excellent, I was terribly disappointed by the breakfast wait staff. The breakfast buffet was not free but since we paid $10 per, I expected that our dirty dishes would be cleared. Instead the waitresses spent all their time gossiping with the next table couple with whom they found a connection. My son and I were ignored until we stood up. This was no way to treat a Hilton Honors member. I did like the front desk staff which were friendly and gave me a baggage scale so would not have overweigh luggage at the airport.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Alfredo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this reviewResponded 20 May 2014

Thank you for taking the time to write about us on Tripadvisor. Our goal is to exceed the expectations of every guest and to ensure that we deliver a high level of customer service. I want to apologize about the issue with your breakfast experience. Your plates should have been picked up and the breakfast staff should have been friendlier. I will make sure that this information is shared with the Food and Beverage Manger so he can make the necessary corrections. Thank you for choosing the Hilton Garden Inn Lake Oswego and we look forward to your return.

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Reviewed 23 April 2014

Breakfast could be better for $10.00 a day. The rooms were very clean. Nice and quiet, not too many noisy residents. Didn't have a chance to hit the pool or gym, but it looked decent. Very convenient location to downtown Portland and the Surrounding area.

  • Stayed: April 2014, travelled on business
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1  Thank Carl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this reviewResponded 24 April 2014

Thank you for taking the time to fill out a survey regarding your recent stay with us. We hope that you'll stay with us again the next time you are in the area.

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Additional Information about Hilton Garden Inn Portland/Lake Oswego

Address: 14850 Kruse Oaks Blvd, Lake Oswego, OR 97035-8603
Phone Number:
Region: United States > Oregon > Clackamas County > Lake Oswego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Lake Oswego
Price Range: £89 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland/Lake Oswego 3*
Number of rooms: 179
Official Description (provided by the hotel):
A relaxing Lake Oswego hotel, the Hilton Garden Inn Portland/Lake Oswego hotel is conveniently located near Tigard & Wilsonville, OR within close proximity to the beautiful Oregon Wine Country and only minutes from downtown Portland. We are also located near Bridgeport Village Shopping Mall, Washington Square Shopping Mall, Oregon Zoo, Rose Garden Arena, and Lewis and Clark College. Plus, the Hilton Garden Inn hotel in Lake Oswego offers 179 spacious guestrooms full of thoughtful amenities complemented by friendly service and a relaxed atmosphere. At the Hilton Garden Inn, you'll find everything you need, right where you need it during your stay in Oregon. ... more   less 
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Also Known As:
Hilton Garden Inn Portland/Lake Oswego Hotel Lake Oswego
Hilton Garden Inn Lake Oswego
Hilton Lake Oswego
Lake Oswego Hilton

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