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“Nice hotel, great location”

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Hilton Garden Inn Portland/Lake Oswego
Ranked #1 of 7 Hotels in Lake Oswego
Certificate of Excellence
Roseburg
Level 4 Contributor
48 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Nice hotel, great location”
Reviewed 12 July 2014

Very nice room. Clean and comfy. Easy to get back on the freeway. Looked like they had a great breakfast. However I thought it was included in our hotel price. But that wasn't the case. You had to pay extra, I believe it was $10 or $12 a person. So that was disappointing. When I made my reservations I wasn't asked if I wanted to pay extra for the breakfast. So anyway I just was kind of shocked to get turned away. Left and got breakfast down the road.

  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Deanna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, 13 July 2014
Thank you for taking a moment to share your experience. I am happy to hear you found the rooms and staff to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
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716 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
portland, United States
1 review
Reviewed 8 July 2014

excellent hotel which is conveniently located of the freeway crossing. And although close to freeway, the hotel is still located in a quiet area. So good location to travel either downtown or to the neighbouring shopping malls or to nature parks just south of Portland.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, 10 July 2014
Thank your for taking the time to write about us on Tripadvisor. We hope that the next time you are in the area you will stay with us again.
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St. Petersburg, Florida
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 July 2014

The lobby is clean, bright, and has a wonderful area for breakfast. Great location- easy on and off the highway. Beautiful setting. So close to Lake Oswego and all the wonderful shops. Staff was very friendly and helpful

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank BNfrmStPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, 10 July 2014
Thank you for taking the time to write a review about us on Tripadvisor. We recently remodeled the lobby/restaurant area, so it’s always nice to hear that a guest enjoys that part of our hotel. We hope that the next time you are in the area you will stay with us again.
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White Lake, Michigan
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 June 2014

Nothing wrong, just nothing special. Had I known the beds could be adjusted it may have been at least a comfortable stay. Had I known the Crown Plaza was so close I would have likely stayed there. I booked this hotel because it was the only one that said Lake Oswego in the title, and that was the city I was visiting. Many of the south Portland hotels were very close.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ed_Grabow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, 28 June 2014
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. You Can Count On Us. Guaranteed
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Boise, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2014

Regular (10-days/month) guest at this hotel. Always treated like family - service is exceptional! Underground parking is very convenient, close to several great restaurants, and Trader Joe's! Easy access to I-5/217.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, 2 July 2014
Thank your for taking the time to write about us on Tripadvisor. Comments like yours are the reason why so many of us enjoy working in the hospitality industry. Thank you again and we look forward to seeing you on your next trip to the portland area.
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Chicago, IL
Level 5 Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 18 June 2014

Nice clean accommodations. Upscale shopping and loads of restaurants nearby. Read other reviews about disappointing breakfast and found an Einsteins Bagels nearby that fit the bill. Bottomless coffee option was great. The shopping center also had a Safeway grocery store so was able to stock up on some goodies for our trip. This hotel seems to be more geared to business folks than vacationers. It did make for a quiet stay. One of the front desk staff was extremely nice and suggested a place to eat in Hood River and also found maps for us. We live in a big city and travel often, but was a bit appalled at the $220 price tag for a Hilton Garden Inn. I guess when your employer is paying for the room no one cares.

Stayed May 2014, travelled with family
Helpful?
Thank baseballfantoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, 21 June 2014
Thank you for taking a moment to share your experience. I am happy to hear you found the accommodations to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anchorage
1 review
Reviewed 8 June 2014

From the minute we walked in, which was 3 hours early, the staff was nice enough to get us in and continually throughout our stay met all expectations we hoped for. Room was very clean. Numerous coffee and restaurants in the area. A+

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank L4940HMmichaelh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, 9 June 2014
Thank you for taking the time to write about us on Tripadvisor. Thank you for your kind words, we strive to provide a high level of service to all of our guest and from reading your review I can tell that we were successful. I will make sure I share your comments with all of our staff and Managers in our next Employee meeting. I am glad you enjoyed your stay and hopefully you will stay with us again the next time you are in the Lake Oswego Area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Portland/Lake Oswego

Property: Hilton Garden Inn Portland/Lake Oswego
Address: 14850 Kruse Oaks Blvd, Lake Oswego, OR 97035-8603
Phone Number:
Region: United States > Oregon > Clackamas County > Lake Oswego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Lake Oswego
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Portland/Lake Oswego 3*
Number of rooms: 179
Official Description (provided by the hotel):
A relaxing Lake Oswego hotel, the Hilton Garden Inn Portland/Lake Oswego hotel is conveniently located near Tigard & Wilsonville, OR within close proximity to the beautiful Oregon Wine Country and only minutes from downtown Portland. We are also located near Bridgeport Village Shopping Mall, Washington Square Shopping Mall, Oregon Zoo, Rose Garden Arena, and Lewis and Clark College. Plus, the Hilton Garden Inn hotel in Lake Oswego offers 179 spacious guestrooms full of thoughtful amenities complemented by friendly service and a relaxed atmosphere. At the Hilton Garden Inn, you'll find everything you need, right where you need it during your stay in Oregon. ... more   less 
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Also Known As:
Hilton Garden Inn Portland/Lake Oswego Hotel Lake Oswego
Hilton Garden Inn Lake Oswego
Hilton Lake Oswego
Lake Oswego Hilton

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