I reserved rooms to stay here for July 4th & 5th in March. As much as i was looking forward to the stay, it was not going to be enough space for my entire family. So through email with the management I cancelled my reservations in April. I received confirmation email from them letting me know my cancellation was acknowledged and that they hoped I could stay sometime in the future. A couple days after the 4th of July, i realize my bank account has a $438 charge from them on the 4th of July and one for $1 on the 3rd of July (a day before I would have checked in). I called thinking it was a mistake someone must have made on accident, and thought once I explained what happened I would receive a refund and an apology. Instead I was told to "prove it" ( my cancellation), and that I didnt show up. I found it weird that I never said who i was, nor did they even ask. I guess I will have to print out their email now, probably contact the owners instead of the extremely rude manager who is obviously incapable of doing his job properly, or running some sort of scam. Either way, I am sorry I will not be booking a future stay there, it looked like an awesome place to stay. The two other places near Lincoln City I had to also make cancellations with were not a problem and will stay there in the future.
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- Also Known As:
- Westshore Oceanfront Hotel Lincoln City