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“Family trip to the beach”

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Best Western Plus Lincoln Sands Oceanfront Suites
Ranked #7 of 36 Hotels in Lincoln City
Certificate of Excellence
Sherwood, OR, United States
1 review
“Family trip to the beach”
Reviewed 14 November 2013

This is a good hotel for families. I wouldn't count on the user of the Murphy bed, or being comfortable in any of the beds. The mattresses were worn and very soft. We had a crib for our daughter and it worked well. The view was excellent from the third floor. The room was clean the kitchen was usable and the beach access was as good as you'll find.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teryel, General Manager at Best Western Plus Lincoln Sands Oceanfront Suites, responded to this review, 17 December 2013
Dear Michael H,
Thank you for taking the time to review our property. We strive to provide an exceptional stay with all of our guests. I’m sorry to hear that you felt our mattresses were too soft. It is possible that this may be an isolated incident; we would appreciate it if you could call us directly so we may be able to determine if the mattress in your room should be replaced.
We are happy to hear though, that you and your family enjoyed the rest of your stay!
Sincerely,
Teryel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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639 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
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English first
Meridian, United States
1 review
Reviewed 9 November 2013

They had installed new carpet in this room and is still smelled after 2 weeks. In the bathroom in the hall, there was a tub/shower combo which was my bathroom. 1st time I took a shower I looked up and there was an obvious water leak on the ceiling from above. It was moldy, black, and the wall was gross. I reported this and while we were gone they cleaned it with bleach and wiped things down-but the black spots were still there. When I reported the issue-the front desk person said they might move us to another room-which NEVER happened. We had to call the front desk person to have someone come and vacuum the room. Then we had to ask the next day if they could do that every day. The hotel is next to the beach. There was sand everywhere...you would think it would just be done everyday no matter what. The sheets were never changed on either bed. Nor were the bathrooms cleaned or mirrors wiped down. Worse housekeeping job ever! You must know I am complaining because our resevation was for 8 nights! When I booked this place I knew there would be some construction/maintanence going on which was fine. On Monday, Oct 28 (which was my birthday) a crew started taking the slate from the concrete around the pool and hot tub. Loud jack hammering going on and then their tile saws for the next 5 days. We had not been notified of this prior to the reservation, or while we were there or while driving 8 hours from our home to the coast. Therefore no pool or hot tub time. The elevator squeaked when the doors closed/opened. Every time you pulled down the Murphy bed it squeaked loudly. We could even hear it from next door when they put theirs down. Nothing that some silicone oil wouldn't help. We have spent several vactions at this same location. All for a week or more at a time. I love the location and access to the beach-you are right there practically on top of the beach & ocean. I mean-I even saw a whale this time around. But I am very disappointed with the service and housekeeping this time. For all the construction noise-I was only given a $50.00 discount. What a joke. For the price you pay at this location and to have had such lousy service. This experience will really make me think twice about staying here ever again. There are too many other options to stay at in Lincoln City.

  • Stayed November 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Tanya Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teryel, General Manager at Best Western Plus Lincoln Sands Oceanfront Suites, responded to this review, 29 November 2013
Dear Tanya Z,
Thank you for sending in your review to Trip Advisor. We are truly disheartened that your stay this time was not up to our standards or yours. The lack of service from our housekeepers is not acceptable and has been addressed with staff members. The leak that was found in your bathroom has been repaired and all evidence of such has been professionally cleaned. Our assistant general manager did offer to move you to another room, yet he was not able to confirm this with you. We do understand that since your stay was long, you may have been settled in and not interested in packing up, then unpacking again. The construction, and noise alert has been posted on our website. When we were notified of the work that was to be done on the pool, the desk staff members called our future reservations for the following 2 weeks. Some of our guests we called were not available, yet messages were left for all.
I do apologize that for some reason you were unaware of the noise that was possible during your stay.

It is our hope that you will stay with us again so we may be able to provide you with the great service and accommodations we are known for and that you have enjoyed in the past.
Best Regards,
Teryel
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Timbuktu, Mali
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 November 2013

nice relaxing, trip to ocean front view ,weather was great room was older than expected having the full kitchen was very nice as I was able to cook a nice steak dinner for my wife of 33, years. The jetted tub help set the mood to just relax and forget all the everyday B S . IT would be nice to plan trip like this every year but its hard to come up with $ 450.00 to do this ,yes it was worth it, but I am just a working class stiff.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Dusty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teryel, General Manager at Best Western Plus Lincoln Sands Oceanfront Suites, responded to this review, 18 November 2013
Dear Dusty M
Thank you very much for your review. Our goal is, and has always been, to help our guests feel special at our Best Western. Our first and primary goal is to ensure that each and every one of our guests is happy with their decision to stay with us. Please check with us periodically throughout the winter for specials that we offer on all of our Suites.
Again thank you, and we look forward to seeing you again!
Sincerely,
Teryel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Ranchos de Albuquerque, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 November 2013

Lincoln City Sands, on the beach - about our tenth stay over the years - we always stay on the first floor so we can step outside to walk the beach. Breakfasts are very good, sometimes noise above us after 9 p.m. is a problem, but we always come back. We walk to Kyllos and drive to our favorite haunts to walk other beaches, hunt for agates and sea glass, and eat seafood. We come Sunday and leave Friday. The weather in July is always cool at the beachfront, and we always eat at Moes, and visit Mossy Creek Pottery, and every beach north to Tillamook and south beyond Newport.

  • Stayed October 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teryel, General Manager at Best Western Plus Lincoln Sands Oceanfront Suites, responded to this review, 18 November 2013
Dear Thomas M,
We are very happy that you continue to chose our Best Western Lincoln Sands for your stays. We are thankful to our guests (yourself included), for providing the feedback we need in order to improve our service. Our goal is to create a stay that is remarkable for every guest. We look forward to having you visit us in the future.
Sincerely,
Teryel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
philadelphia, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 October 2013

This hotel which is all suites sits overlooking the Pacific Ocean. The hotel and the location are first rate which is why we have been here on at least five trips west. Lincoln City Oregon has many things to do and good places to eat and is our favorite stop along the Oregon and California coast. The coastline in this area is not to be missed especially going south on Highway 101.

  • Stayed October 2013, travelled with family
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank Joseph G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teryel, General Manager at Best Western Plus Lincoln Sands Oceanfront Suites, responded to this review, 11 November 2013
Dear Joseph G
I would like to thank you for staying at our Best Western in Lincoln City! We received your compliments and are pleased that you enjoyed your stay! It’s nice to know that you have been staying with us for quite a few years; we do appreciate your business! Thank you once again, we look forward to your return!
Sincerely,
Teryel
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Durango, Colorado
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 October 2013

We were traveling off season and the rate they gave us was really good. All rooms here are suites with kitchens and face the ocean. The room appeared to have been recently refurbished. It was immaculately clean!

  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank sbdurango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teryel, General Manager at Best Western Plus Lincoln Sands Oceanfront Suites, responded to this review, 11 November 2013
Dear sbdurango,
We appreciate you taking the time to share your experience at our Best Western. We strive to provide an exceptional stay with all of our guests. Your review provides great feedback for future guests. Thank you again, and we look forward to seeing you in the future!
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eugene, United States
1 review
Reviewed 3 October 2013

We had a wonderful stay at the Best Western Sands Inn. The accomadations were wonderful and the staff were very helpful. We started taking a yearly trip to Lincoln City and next time we will definetly stay at the Sands Inn.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Sherry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teryel, General Manager at Best Western Plus Lincoln Sands Oceanfront Suites, responded to this review, 11 November 2013
Dear Sherry P,
We are thrilled that you and your family enjoyed your stay at our Best Western PLUS Lincoln Sands Suites. We have become a favorite place for many families over the years. It will be nice to see you again year after year also!
Sincerely,
Teryel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Lincoln Sands Oceanfront Suites

Property: Best Western Plus Lincoln Sands Oceanfront Suites
Address: 535 NW Inlet Avenue, Lincoln City, OR 97367-3140
Phone Number:
Region: United States > Oregon > Oregon Coast > Lincoln City
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Lincoln City
#8 Business Hotel in Lincoln City
#10 Romantic Hotel in Lincoln City
#11 Family Hotel in Lincoln City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Lincoln Sands Oceanfront Suites 2.5*
Number of rooms: 33
Official Description (provided by the hotel):
We feature all oceanfront suites, right on the beach! All of our suites have been updated with new furnishings, Felecity pillowtop mattresses, along with an all new bedding package and granite throughout the bathrooms and kitchens. Hot breakfast is included, offering: eggs, sausage, biscuits/gravy, fresh made Belgian waffles, fresh fruit and many other items to choose from. Plus free internet access throughout the property. We are proud to be in top 20% of all Best Westerns in our district, and committed to your satisfaction! ... more   less 
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Also Known As:
Best Western Plus Lincoln Sands Hotel Lincoln City
Best Western Lincoln City
Lincoln City Best Western

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