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“Hotel and staff made the trip awesome!”

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BEST WESTERN PLUS Lincoln Sands Oceanfront Suites
Ranked #7 of 36 Hotels in Lincoln City
Certificate of Excellence
1 review
“Hotel and staff made the trip awesome!”
Reviewed 13 March 2014

We went to Lincoln City to just get a quick get away, had a couple days to drive around and view the sites. The welcoming atmosphere and professionalism shown to us at the hotel, made us stay, we spent our entire time there. The room was the best we have ever had, beautiful view, private and clean. I have to give extra kudos to the front desk staff, Laura specifically. Her warm smile and more than accommodating attitude will bring us back! She is management material. I had lost some hope for customer service, Laura renewed my faith.

Room Tip: Hope that Laura is working, she will treat you like royalty
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Cathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teryel, General Manager at BEST WESTERN PLUS Lincoln Sands Oceanfront Suites, responded to this review, 24 March 2014
Dear Cathy B,
Thank you for rating our hotel on TripAdvisor! It’s nice to hear that you were pleased not only with our hotel but the staff as well. Laura is a wonderful addition to our desk staff; she truly enjoys what she does. All our employees take a lot of pride in their work and strive to make all our guests feel right at home!
We look forward to seeing you again soon!
Sincerely,
Teryel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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654 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • German first
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English first
Salem, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 March 2014

I had made reservations at the motel 3 months in advance.. For my honeymoon.. We were supposed to stay 5 days. We checked in on sunday . The first day everything was great. The second day we were relaxing in the pool and sauna, when a van pulled up . Out comes a family with 3 kids just a yelling and caring on .. I told my wife , watch they will put them right above us ! Lol !! Ok , it wasn't funny thats what they did.. Those 3 kids were bouncing off every wall in the place. I went down and talk to the lady at the front desk . She said she would call and tell them to keep it down.. Well, an hour later I called the front desk and said they are tearing the ceiling down on top of us.. I ask what she was going to do about it.. She told me that she called the manager and he said there was nothing he could do about it. And further more said ( HE WASN'T GOING TO DO ANYTHING MORE) I couldn't believe he said that.. ( I ASK THE MANAGER FOR A REFUND . AND I WOULD JUST GO TO ANOTHER HOTEL.. HE SAID HE WASN'T GIVING ME A REFUND.. BUT, IF I WANTED TO LEAVE THAT WAS FINE ) O.M.G. !!! I just about flipped out.. He is very lucky I'm not a violent person.. I'm a disabled vet !! and a Platinum Member of Best Western and thats how I was treated..

  • Stayed February 2014, travelled as a couple
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Review collected in partnership with Best Western

Helpful?
5 Thank Eric E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teryel, General Manager at BEST WESTERN PLUS Lincoln Sands Oceanfront Suites, responded to this review, 7 March 2014
Dear Eric E,
Here at the Lincoln Sands we try to accommodate every guest and do our best to see that their stay is enjoyable. Our hotel has a Quiet Time from 10pm to 7am to ensure a comfortable, relaxing night’s sleep. When we were informed by our front desk associate that the children in the suite above yours was making noise we did have her make a courtesy call to the room in question.
We do apologize for the continued noise but as it was only 5pm in the evening we were unable to take further action. If the noise had continued past our 10pm quiet time, other steps would have been taken.
I am truly apologetic for the inconvenience that this caused. It is my understanding that your request to check out was granted and you were not charged for that night.


I would also like to clarify to our potential guests that read these reviews. Our hotel has 2 large family Suites, they are located on the 3rd floor at either end of the building. They are quite popular and are rented nightly. We do not intentionally place families on the 3rd floor, to disturb our guests below. We do recommend however, reserving a 3rd floor Suite if you prefer no one above you, and for the most spectacular view of the Pacific Ocean!

Best Regards,
Teryel
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Oregon
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 March 2014

Large spacious rooms, full ocean front, free breakfast, clean and friendly staff. Have stayed here multiple times and will return. First floor rooms short walk to beach out patio doors. These units are lock off stays, with a queen bed (wish it were a king) and large bathroom suite, separate entrance, and murphy bed in large living room. Fully appointed kitchen.

  • Stayed March 2014, travelled with family
    • Value
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Review collected in partnership with Best Western

Helpful?
1 Thank viclen1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teryel, General Manager at BEST WESTERN PLUS Lincoln Sands Oceanfront Suites, responded to this review, 24 March 2014
Dear Viclen 1954,
Let me start by thanking you for the review on TripAdvisor regarding your recent stay at our Best Western PLUS Lincoln Sands
We are thoroughly pleased that you enjoyed your stay. We strive daily to make sure all of our guests have a satisfying experience. We do look forward to your return visit!
Sincerely,
Teryel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 March 2014

We have always enjoyed our trips to Lincoln City,Ore. Lately the rooms have become old and the furniture is old and very uncomfortable. They really need to put in new furniture and coordinate the decor. The new carpet is not what I would expect for a top rated hotel. The staff is top notch, very kind and helpful. Couldn't be nicer. Always glad to see familiar faces! They make us feel at home!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
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    • Rooms
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Review collected in partnership with Best Western

Helpful?
1 Thank Margaret G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teryel, General Manager at BEST WESTERN PLUS Lincoln Sands Oceanfront Suites, responded to this review, 12 March 2014
Dear Margaret G
Thank you for taking the time to send in your review to TripAdvisor. You brought up some good points, and let me assure you that your concerns will be forwarded on to our management company. They also appreciate any comments from our guests and work hard to improve and make changes as necessary to make the guest experience a satisfying one.
We do look forward to having you stay with us again!
Sincerely,
Teryel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pasco, WA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 March 2014

Found room to be very nice, except for the bed. Bed was not quality and could have been upgraded. Refrig Freezer was very loud at times. Windows were quite dirty. Overall, we were very pleased with the room. View was outstanding, and cost was excellent for the view. We would most likely come back for another stay.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teryel, General Manager at BEST WESTERN PLUS Lincoln Sands Oceanfront Suites, responded to this review, 12 March 2014
Dear John L,
Thank you for the feedback. We are thankful to our guests (yourself included), for providing the feedback we need in order to improve our hotel. Our goal is to create a stay that is remarkable for every guest. We look forward to having you visit us in the future.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riverside, California
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 February 2014

After doing some volunteer work at CCI in Santa Rosa, we headed up the coast headed to our favorite Best Western in Lincoln City, OR. The staff is always so friendly and the rooms are sparkling clean. Although they do not allow pets, they do allow our Canine Companion for Independence service dog-in-training. The evening we were checking in, the deck clerk remembered us from our November stay and was so excited to see how much our pup had grown. The breakfast is top-notch with the addition of eggs and biscuits/gravy. The rate was a little higher than normal because it was Valentine's weekend, but well worth the expense. Looking forward to a return visit in May when the weather might allow a walk on the beach!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Papalr1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teryel, General Manager at BEST WESTERN PLUS Lincoln Sands Oceanfront Suites, responded to this review, 24 March 2014
Dear Papair1948
We appreciate you taking the time to review our hotel on TripAdvisor! It is a pleasure knowing that you enjoyed your stay, yet again! Thank you so much for choosing our Best Western for your place to stay in Lincoln City, and we can’t wait to see you again in May!
Sincerely,
Teryel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aloha, United States
2 reviews
Reviewed 10 February 2014

My wife and I love to make short trips to the Oregon coast during the winter and when we do, we always stay at the Lincoln Sands Suites. All of their room have a good view of the beach and come equiped with everything you need to relax and enjoy winter storms. The value is excellent and we are always treated extremely well by the hotel staff.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Donald G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teryel, General Manager at BEST WESTERN PLUS Lincoln Sands Oceanfront Suites, responded to this review, 13 February 2014
Dear Donald,
On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words. Winter storms on the Oregon Coast can be amazing, even better when you can relax and watch them from the comfort of your Ocean front Suite! Thank you again and we hope to see you soon.
Best Regards,
Teryel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Lincoln Sands Oceanfront Suites

Property: BEST WESTERN PLUS Lincoln Sands Oceanfront Suites
Address: 535 NW Inlet Avenue, Lincoln City, OR 97367-3140
Phone Number:
Region: United States > Oregon > Oregon Coast > Lincoln City
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Lincoln City
#8 Business Hotel in Lincoln City
#10 Romantic Hotel in Lincoln City
#11 Family Hotel in Lincoln City
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — BEST WESTERN PLUS Lincoln Sands Oceanfront Suites 2.5*
Number of rooms: 33
Official Description (provided by the hotel):
Welcome to BEST WESTERN PLUS Lincoln Sands Suites! The Lincoln City Outlet Mall® is only a short drive from this Lincoln City Beach hotel. There's no sales tax in Oregon, which has bargain hunters from California and Washington especially excited about a weekend at the beach. Gorgeous weather, the freshest seafood imaginable and the quaint 'beach town' vibe provide the perfect escape any time of year. The best hotels in Lincoln City offer beach access so all guests need to do are slip on their flip flops and head outside. This all suites hotel provides ample space for bigger groups or longer stays. With close proximity to restaurants and shopping, it's tempting to want to stay awhile. There are countless mom and pop diners and boutiques to explore with a rich arts and culture scene. During the summer months, a festival can be found nearly every weekend. We are close to Chinook Winds Casino, an extravagant entertainment mecca where favorite table games, concerts and buffet spreads can be found. Of course, the beach is the main star here, and it's the perfect setting for the Lincoln City Summer Kite Festival. Schedule a trip around antique week, which happens each year, or check out the Glass Drop from Labor Day through Memorial Day. Up for some adventure? Finders Keepers or Finders on the beach is a fun-filled event for the whole family. Reserve your suite at the BEST WESTERN PLUS Lincoln Sands Suites and discover the beauty of the Oregon coast! ... more   less 
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Also Known As:
Best Western Plus Lincoln Sands Hotel Lincoln City
Best Western Lincoln City
Lincoln City Best Western

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