We finally had a weekend away from the kids (our first in 2 1/2 years) so I booked the romance package.
We didn't arrive until 8PM and had an easy check-in. When we entered the room the items in the romance package were not in the room. I called the front desk and they said that they would bring them right down. I told them that we were going out for dinner and we would be back at 10PM.
We had an excellent dinner at Pier 101 and arrived back at 11PM and still no flowers or drinks. I called the front desk and she seemed suprised and said she would send it down right away. I told her that we were going to bed and that they could bring it after we left in the morning. She said that she would send down the dinner certificate and bring the rest in the morning. A janitor brought down the certificate 5 minutes later.
We left in the morning for our day trip and came back about 2PM. Still nothing. I finally went up to the front desk and asked for the manager. Steve came and spoke with me and I told him that I was pretty upset and explained the reasons why. He apologized and offered us free dinner at their restaurant and gave us half off of our room. Yea!
Besides the snafu the room was nice albeit very warm even with the windows open. The staff was very friendly and we will return in the future.
- Official Description (provided by the hotel):
- An oceanfront multi-acre boutique hotel offering priceless memories for families, weddings, romantic getaways or just being with friends. Design and all the amenities you should expect in your perfect vacation. Indoor pool, on-site restaurant, indoor Jacuzzi, Workout room, Bike rentals, Basket Ball Court, multiple fire pits and the list goes on. All the above on-site amenities also come with crashing waves, cry of seagulls, panoramic views of the Pacific Ocean, warm sand squishing between your toes and of course priceless memories with your loved ones ... more less
- Reservation Options:
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- Also Known As:
- Surftides Lincoln City Hotel Lincoln City
- Lincoln City Surftides Hotel