After the second try to get keycards that would open my room door, the desk manager handed me a housekeeping keycard. I stated that I felt uncomfortable using a card that would allow access to any/all guest rooms; she left me no option. Upon checking out, I again stated that using the housekeeping keycard made me uncomfortable, put me and other guests at risk, and was a liability for the hotel. The same staff person identified herself as the manager, and did not seem to grasp why this was a problem. I will not be staying at this property again--knowing that security is lax and that unauthorized people may be randomly given access to guest rooms. Too bad; this is the newest hotel in Madras with some nice features.
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- Also Known As:
- Inn At Cross Keys Station Madras, Oregon