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“Nice Place - Nice Location” 5 of 5 bubbles
Review of Quality Inn Madras

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Quality Inn Madras
Ranked #2 of 5 Hotels in Madras
GreenLeadersBronze level
Anacortes
Level Contributor
109 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Nice Place - Nice Location”
5 of 5 bubbles Reviewed 17 April 2013

The Motel is in being upgraded as it is showing its age. Our room was in the back, and extremely quiet and very clean. The staff were fantastic, both with checking in and in checking out. Breakfast was great, the usual, cereal, breakfast rolls, eggs, potatoes and sausage.

  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Podunct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HT1Madras, Manager at Quality Inn Madras, responded to this review, 18 April 2013
We appreciate the nice comments and your patience while we upgrade our property. We are constantly improving and look forward to enhancing our guest stay during every visit present and future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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159 reviews from our community

Traveller rating
    44
    60
    34
    12
    9
See reviews for
40
65
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
San Jose, California
Level Contributor
134 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 2 February 2013

Everything fresh and new, bed was like sleeping on a cloud -- terrific value for the price, the employees were absolutely fabulous! Stayed as our "halfway point" to Glacier, on the way and the way back, just a fabulous both times. HIGHLY recommended!

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beakertroyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HT1Madras, General Manager at Quality Inn Madras, responded to this review, 20 March 2013
Thank you for your glowing review to our property. We look forward to serving your needs and exceeding your expectations on your future stays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Happy Valley
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 6 January 2013

I stayed here during the holidays. My room was very clean and The staff was very helpful. I needed help finding some local spots and they were very informative and clear in their instructions. In the morning when I went in for breakfast they cooked my breakfast to order, for no extra charge. I really appreciate the service that I got here and look forward to my next visit.

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chong H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HT1Madras, Manager at Quality Inn Madras, responded to this review, 20 March 2013
Thank you for your review. Our staff really appreciates your nice review and wish you the best on your travels. Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trout Creek, Montana
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed 7 December 2012

One of our worse stays ever!
Room was plain jane but the LOUD CLANKIN IN THE PLUMBING that began at 11:30 pm. We called the front desk as the noise was unbearable . The girl on duty said she was sorry but offered no solution. Apparantly she was unprepared to handle out of ordnairy situations although she could have offered another room but did not.
In morning, without sleep we asked her to refund our money and she told us that we would have to wait until the manager came in. We waited. The manager said he would discount the room. He said that the LOUD noise came from a check valve that he thought had fixed the problem, so it was a problem and he knew it yet he allowed this room to be let. This motel has many rooms.

He promised to discount the room by $33 and we just checked at we have yet to be credited on our credit card. All around bad deal!

Room Tip: Go to another motel!
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  • Stayed December 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank lcitrino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HT1Madras, General Manager at Quality Inn Madras, responded to this review, 10 December 2012
I do apologize for the stay and you did mention that if you didn't get some sort of a refund you were going to put a negative review on TripAdvisor. I did explain your bill to you at check out showed you the refund and how much that was going to be charged. I understand that when something doesn't go exactly as planned you would like compensation, I have felt the same under similar circumstances. I did inform you that it was the check valve in the main hot water tank, and the Guest service agent did offer to help you move to another room the night before. We have been able to isolate the issue and with preventative measures we have solved the issue.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Madras hotels

EPHRATA, WA
Level Contributor
65 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 6 November 2012

I spent two nights here, they have both workers and tourists so it can get a little noisey at times but I did not have any complaints. The room was very clean and quiet and good water pressure although the updates that they had done to the bathroom were done by (in my opinon) an a person that was challenged, the fixtures on the wall in the bath tub were loose, the pattern on the tiles were uneven, just my own opinon, but as I said everything was good, the breakfast was good, the rates were fair and while the main parking area is tight for larger work vehicles they do have a secured parking area behind the motel for large vehicles including semis.The staff was very friendly and knew what they were doing, I would stay here again.

Room Tip: second floors is always more quiet than the first when ever there are construction crews around, th...
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  • Stayed November 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TATsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HT1Madras, General Manager at Quality Inn Madras, responded to this review, 8 November 2012
Thank you for your very kind words. Our team works very hard to provide quality customer service to all of our guests. We are an older building but we do try to keep our rooms updated and stay current with the trends. Once again, thank you and we wish you safe travels on your journey. Best Regards, Clifford Reynolds
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
1 review
5 of 5 bubbles Reviewed 26 October 2012

I was very glad to see that they are still serving their continental breakfast. Actually it is more of a full breakfast since they are serving fried potatoes, scrambled eggs and meat along with the waffles and other items. There was plenty to eat, even though we did have to wait for just a couple minutes for more too come out. That wasn't a problem though because we got good hot food, freshly prepared and it was worth the minimal wait! The price for the room was very reasonable and the staff as always is very friendly and knowledgeable.

Room Tip: All the rooms are good. Even though on a busy road, you really don't notice it once you are in t...
See more room tips
  • Stayed October 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shannon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HT1Madras, General Manager at Quality Inn Madras, responded to this review, 8 November 2012
Thank you for your nice comments. We do work very hard to provide our guests with superior service and it is always rewarding to be recognized. Thank you again for your comments, Clifford Reynolds.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn Madras

Property: Quality Inn Madras
Address: 12 SW 4th St, Madras, OR 97741-1427
Phone Number:
Region: United States > Oregon > Central Oregon > Madras
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Madras
Price Range (Based on Average Rates): £
Hotel Class:3 star — Quality Inn Madras 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Madras Best Western
Best Western Madras Hotel
Quality Inn Madras Oregon

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