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“Outside door hotel, pretty nice, early breakfast,”
Review of Quality Inn Madras

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Quality Inn Madras
Ranked #2 of 5 Hotels in Madras
GreenLeadersBronze level
Reviewed 6 September 2013

This hotel was okay for a nights stay. The room was nicely appointed but the carpet needed to be shampooed. My white socks didn't stay white. All rooms are outside doors and the hotel is on a busy highway which made for some truck noise overnight. The breakfast ended at 9am which should last till 9:30am, not everyone needs to be up and out by 9am. If I passed thru here again I would consider staying again.

  • Stayed: September 2013, travelled as a couple
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1  Thank Impalajohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HT1Madras, General Manager at Quality Inn Madras, responded to this reviewResponded 4 October 2013

I do apologize for the issues you had during your stay, and we did purchase new equipment to increase the frequency of which we get our carpets cleaned. I do hope you consider us on your next visit to Madras and we look forward to hosting you.

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109 - 115 of 168 reviews

Reviewed 5 September 2013

A little town in central Oregon is not where the average traveler is probably looking at as a destination, but the little town of Madras was our destination for a family wedding, and we were looking for comfort and convenience and we found both at the Best Western Madras. It looks like an old motor lodge from the 60's-70's that has been upgraded and modernized. They had plenty of on-site parking, and the room was clean, modern and BIG. The room had two queen beds that were VERY comfortable, with nice linens, and 4 nice large pillows on each bed. The room had a refrigerator, microwave, and coffee maker (with GOOD COFFEE), a nice table and chairs and decent TV and cable. They had a nice large pool and hot tub, and they served a FULL COMPLIMENTARY BREAKFAST. Breakfast items available - 3 cereals, oatmeal, bagels or toast, hot make it yourself waffles, scrambled eggs, ham, sausage, biscuits and gravy, breakfast potatoes, fruit, juice, milk, and coffee/teas. They provided a nice dining room to eat in with real plates for your food and coffee cups - not just paper plates and styrofoam cups. There were numerous places nearby to eat other meals - including a Black Bear restaurant just a couple blocks away, a Taco Bell across the street, a Mexican restaurant right next door and a Sonic Burgers Drive Inn just a block away. Another convenience for us - a Safeway Grocery just about 4 blocks away. The property was clean and neat and well taken care of. Only downfall for us was no elevator and my senior aunt had to negotiate stairs. Over all - A place I would definitely stay again!

  • Stayed: August 2013, travelled with family
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Thank Lesley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HT1Madras, General Manager at Quality Inn Madras, responded to this reviewResponded 4 October 2013

We appreciate your kind comments and are very happy that you enjoyed your stay in Central Oregon. We look forward to you next visit and want to thank you for your review.

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Reviewed 29 August 2013

We made a trip to the Cove Palisades State Park for the weekend. Spent the day on Lake Billy Chinook Saturday and Sunday. Our friends who invited us, always stay at the Best Western Madras Inn when they are at the Lake. It's a quick trip and there was a good place to park the rig and boat/trailer overnight.

The rooms were very clean and roomy (frankly a pleasant surprise, given the location and that it's a chain.) Bed was very comfortable. The pool deck was tidy. Nothing fancy, but we weren't expecting fancy in Madras.

The front desk staff in the afternoons were helpful and pleasant. The lady who was there on Sunday morning, however, was abrasive and rude. One of our travel companions was taken aback with her unwillingness to allow us to pay for our rooms separately. (I had booked both rooms a day ahead of time, and she nearly refused to separate the charges.) It was a bit shocking. Her co-workers made up for it, but she was not pleasant.

I am giving it a high review because I don't want this one woman to take away from the rest of the experience which was very nice. One bad apple...

Side note - DON"T MISS the restaurant next door. "Mexico City". Incredible service, strong drinks, good food!

  • Stayed: July 2013, travelled as a couple
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Thank DNSPDXPortland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HT1Madras, General Manager at Quality Inn Madras, responded to this reviewResponded 4 October 2013

We are glad that you enjoyed your stay and the Lake. Thank you for your kind comments and we look forward to your next visit.

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Reviewed 28 August 2013

When I'm traveling on business, I tend to stay mostly at Best Westerns because they are consistently clean, comfortable and nice, with good business travel amenities. The Best Western in Madras was no exception, and I'll definitely stay there again when my travels take me in this direction.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Best Western
Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HT1Madras, General Manager at Quality Inn Madras, responded to this reviewResponded 4 October 2013

Thank you for your kind remarks and we appreciate your patronage. We look forward to seeing you on your next trip to Madras.

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Reviewed 19 August 2013

Just spent the weekend at the Best Western in Madras.

The room was okay, although the carpets really, really need cleaned, and I had to clean some sort of sticky spill off the nightstand.

The room was quiet, without much noise from the neighbors (the hotel was full), or from the road.

Right in the middle of town, with a lot of stuff around, and about a mile from the fairgrounds.

I'd stay there again if I end up in the area again.

  • Stayed: August 2013, travelled with friends
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Thank Udoggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HT1Madras, General Manager at Quality Inn Madras, responded to this reviewResponded 4 October 2013

I do apologize for the conditions of our carpets and want to inform you that we have purchased a carpet cleaner in order to increase the amount of deep cleans from twice a year to every month. Thank you for your review and comments.

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Reviewed 3 August 2013

Completely surprised and impressed at how nice our room was. completely clean comfortable and inviting. The Decor was the best Ive ever seen in a Best Western- fitting to the area- and the bed was great! got a great night sleep! we actually enjoyed Being in the room verses just a place to sleep shower and leave during day to visit family and hike, fish etc.

  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Alysa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HT1Madras, General Manager at Quality Inn Madras, responded to this reviewResponded 10 September 2013

Wow, thank you for your awesome comments. I am going to let my staff know and we will keep up the good work. Thank you again!

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Reviewed 31 July 2013

This motel was a typical Best Western motel. It was clean with a refrigerator and microwave. The staff was friendly and told us about the Jefferson County Fair, which we decided to attend based on the recommendation. It had free wi-free and a continental breakfast.

  • Stayed: July 2013, travelled with family
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Thank ColoradoTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HT1Madras, General Manager at Quality Inn Madras, responded to this reviewResponded 10 September 2013

Thank you for your review and we are appreciative that we satisfied your needs while you were our guest. We do want to exceed the expectations of our guests. Thank you again for your comments.

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Additional Information about Quality Inn Madras

Address: 12 SW 4th St, Madras, OR 97741-1427
Phone Number:
Region: United States > Oregon > Central Oregon > Madras
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Madras
Price Range: £54 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn Madras 3*
Number of rooms: 46
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Also Known As:
Madras Best Western
Best Western Madras Hotel
Quality Inn Madras Oregon

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