This hot springs is beautiful BUT...I have never experienced such BAD customer service. The front desk staff were rude not only to us but to our very well mannered and polite children. Maybe because I wore no makeup and my favorite Sun dress from the 1990s the desk ladies assumed I couldn't afford to be there and we were treated accordingly. The older lady was very Draconian. She wouldn't let me sit next to the pool while my seven year old granddaughter was swimming unless I paid to swim also. I explained I didn't want to swim but as they had no lifeguard on duty, I wanted to be poolside in case MY granddaughter got in trouble. The lady refused saying non paying people took all the chairs from the paying people. THERE WERE NO OTHER PEOPLE OUT THERE!!!!! What a shame this beautiful place is staffed by such mean people. We won't ever go back.
- Also Known As:
- Belknap Hot Springs Lodge And Gardens Hotel Mckenzie Bridge
- Belknap Hot Springs Oregon
- Belknap Hot Springs Lodge And Gardens Oregon/McKenzie Bridge