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“Terrible customer service... Won't patronize rude employees who are supposed to set the establishments standards”

Red Lion Inn & Suites McMinnville
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Red Lion Inn & Suites McMinnville
Ranked #3 of 6 Hotels in McMinnville
Reviewed 3 July 2013 via mobile

I called to reserve a suite... However the front desk had me on hold for 15 min. I hung up and called back and she wanted to put me on hold again... I said "I was on hold for more than 15 minutes" and rude receptionist yelled at me that their were customers in front of her... Upalled I hung up and took my business elsewhere. I was inquiring to book 12 rooms.. But after the treatment from the rude person on the phone I took my business and my guests business somewhere ELSE!

  • Stayed: June 2013
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3  Thank FremontRonnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 - 118 of 187 reviews

Reviewed 2 July 2013

The front desk staff were very friendly and helpful! The room was clean - in fact one of the few places I didn't feel like I needed foot protection to walk on the floor! We slept well and breakfast was very good. If there was anything I could say for improvement purposes it would be to look at getting a quieter air conditioner - it was a little on the loud side. It was a great stay, even with that!

  • Stayed: June 2013, travelled with family
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4  Thank ElBeeEl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2013

Though this hotel was clearly not built by the Red Lion Corporation (you can tell by the size of the bathroom...), it has acquired the feel of all the Red Lions where we have stayed. From the granite vanity countertop to the triple-sheeted pillow-top bed, it just FEELS like a Red Lion. Our room was very large (except, of course, the bathroom) and very clean. The carpeting and paint job appeared new. But the linens and towels were not new--thin and frayed. And the one channel on the TV (not yet a flat-screen) in which we were interested had no sound.

Breakfast was the usual; however, we must have chosen the absolute worst time to eat, as the room (only 5 tables) was full. Guests were standing around the lobby with their muffins and coffee. When we made it into the actual serving area, they were out of everything (no coffee, no OJ, no hot food). The attendant was working very hard to catch up, and we did eventually have a satisfactory meal. It just appeared that the staff was unprepared for the start of the summer season.

This is not meant to be a negative review. The location, the price, and the staff were all perfect. We love the Red Lion chain and will definitely stay here again when in the McMinnville area.

  • Stayed: June 2013, travelled as a couple
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1  Thank agoneil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2013

The facility was very clean. Staffs were very helpful. The indoor pool opens early and close late. The breakfast was awesome. They make sure that all breakfast items were all well-stocked! Very close to McDonalds if you prefer fast food. Close to Evergreen Museum which is the main purpose of our trip. Definitely we are coming back on this motel!!!

Room Tip: the area was very quiet so I guess any room should be ok!
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  • Stayed: June 2013, travelled with family
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Thank jaydeezee_44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2013

Everything was up to par, services, pool, hottub, breakfast and wifi. Not too expensive either. Would definitely reccomend. Also beds are very comfortable and hotel is very quiet as well, staff is very friendly and helpful. Oh and easy to get to downtown historic mcminnville from red lion.

  • Stayed: May 2013
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1  Thank linny420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2013

this red lion isnt typical, it has a pool and hottub but hottub isnt that warm and it gets bought and sold quite a few times over the years. the staff is friendly but the furniture and decor are old looking and in some rooms dont quite match, breakfast used to be pretty good but new owners are penny pinchers so its bearable but dont expect much more.

Room Tip: top floor the decor seems better
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  • Stayed: May 2013, travelled with friends
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Thank lori t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2013

We were here for just one night and it was the perfect place to stay. Close to the fairgrounds where our event was being held and quick to get downtown for dinner. Nice clean room, spacious enough for our family and two dogs, it was great to have a pool, and the staff was wonderful!

  • Stayed: March 2013, travelled with family
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1  Thank blueheelertravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Lion Inn & Suites McMinnville

Address: 2535 NE Cumulus Ave, McMinnville, OR 97128-8863
Region: United States > Oregon > McMinnville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in McMinnville
Price Range: £61 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Lion Inn & Suites McMinnville 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
Nestled in the beautiful Willamette Valley's wine country, the Red Lion Inn & Suites McMinnville Oregon is just off Highway 18 and near Highway 99W, minutes from downtown McMinnville, Linfield College and the Evergreen Aviation Museum, home of the famous Spruce Goose.Our 67 spacious suites feature all the amenities you'd expect of a first-class hotel, including Red Lion's signature plush Sealy pillowtop bedding, EcoFresh Environmentally Responsible Products (ERP), complimentary wi-fi, TV, a microwave and refrigerator. Available business services include free wi-fi in the lobby and breakfast area, email, fax and copy machines. Guests are invited to enjoy our indoor pool and whirlpool and join us for a complimentary continental breakfast served each day in the Harvest Room.In the McMinnville area, golfing, bicycling, fishing and hunting are all close by, or take a trip to our beautiful beaches. There are more than 35 wineries to visit for wine tasting. For fun, gaming and big name entertainment, Spirit Mountain Casino is 25 miles west.Be sure to check out the Wings and Waves Waterpark at the Evergreen Aviation & Space Museum, located just minutes from the Red Lion Inn & Suite McMinnville. Purchase tickets from any Front Desk Agent.With 1,300 square feet of meeting and banquet space, we are able to accommodate up to 75 people for your next conference or special occasion. Whether traveling for business or pleasure, the Red Lion Inn & Suites McMinnville is committed to care, comfort and value. ... more   less 
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Also Known As:
Red Lion Inn & Suites Mcminnville Hotel Mcminnville
Red Lion Inn And Suites Mcminnville
Red Lion Mcminnville
Mcminnville Red Lion
Red Lion Hotel Mcminnville

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