I had recently reserved a room for my daughter who was stranded in Medford, Oregon. My card went through fine, no problem, got a confirmation number. I called my daughter and let her know to go there because I had reserved a room for her and her 1 year old son.
When she went there, they told her she could not stay there because she didn't have a credit card. She had left it at home not planning to need to use it. I called and ask them to use mine. He said "no" even though my credit card had already gone thru. I ask for a refund and he said "I don't know" and was rude...and said that my daughter needs needs to find somewhere else even though it was already paid for and she had no money!
I am very disappointed!!!
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