The Hampton Inn is my hotel of choice when traveling throughout the US. This was our first time at the Medford, OR property, and it didn't disappoint. Our rooms were ready upon arrival, we were recognized as HHonors members. The room and the bathroom were clean and the beds comfortable - as always. The breakfast was very busy, thus very messy, but the food was plentiful and filling. Just two issues made it less than perfect. First the floors are very creaky/squeaky. This is true both in the hallway and in the actual room. We prefer rooms away from the elevator, but were placed quite near there, so we probably heard more of the creaking than others did. The second minor issue was with housekeeping. We had chosen to "sleep in" and made it to breakfast around 9:30. That meant we were still in our room at 11:30. However, a card was slid under the door informing us that since our privacy was important to Hampton Inn, they were unable to clean our room that day and they apologized for the inconvenience. Um...checkout isn't until noon - so how can housekeeping knock off for the day by 11:30am? When I brought this to the attention of the front desk/manager she immediately stated that the housekeepers were in the wrong and that if we let her know when we were leaving for the day, she would make sure that our room was serviced - and it was! I appreciate that no excuses were made and that the room was cleaned. Good customer service! Once again though...the third Hampton Inn in as many states...they ran out of cookies. They blame it on all the kids who are staying at the hotel, but couldn't you hold some back for the grownups?
- Official Description (provided by the hotel):
- Hampton Inn Medford, OR is conveniently located off I-5 and just minutes from the Medford-Jackson County Airport and offers the perfect base to explore the best of the Rogue River Valley. Free WiFi. ... more less
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- Also Known As:
- Hampton Inn Medford Hotel Medford
- Medford Hampton Inn