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“Really bad service”

changs mongolian grill
Ranked #26 of 73 Restaurants in Milwaukie
Price range: US$10 - US$15
Cuisines: Mongolian
Dining options: Buffet
Restaurant details
Dining options: Buffet
Reviewed 7 July 2014 via mobile

I can't believe how bad our cook was. We love this place and this guy was so rude and he acted like we burden him. Our waitress was great, she spoke to him and he told her if we didn't like the food or this place don't come back. Really?!? My family eats there 2-3 x a month.

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1  Thank Crystal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 20 reviews

Reviewed 1 April 2014

Should have known when we walked into the door just before 2:30pm on a Tuesday...the hostess informed us they were closing in 10 minutes between lunch and dinner. We said, do we have time to eat??? Yes, she was just going to take our money soon afterward. No problem....we thought. It made the staff so unhappy they were not just rude...but scowling at us. We had to ask for everything...soup, rice, sweetner...we were there to mark our second anniversary. We drove from the coast that day. (180 miles roundtrip) It was horrible and I left feeling like I had intruded on them....they totally ignored us and basically just waited for us to leave.

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1  Thank Lorri D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2014

For those unfamiliar with Mongolian grill style, you select your mix of meats, vegetables, in a bowl. Present this to two cooks who put it on a big drum type burner and cook it for you as you wait. Unlike, some Mongolian grills, where some charge by weight of your selections, or restrict a person to one bowl, some of varying sizes and priced accordingly, Chang's has one bowl size, charges one price, and the number of times you can return are unlimited. So, you not only get an excellent selection of meats, beef, pork, lamb, salmon, calamari, etc. but also, fresh vegetables, spinach, carrots, broccoli, peppers, noodles, and more. All fresh, cooked right there. As others have written the seating is not upscale, but, functional. It has ample room for yourself, or your family, or your party, it's clean and the prices are competitive. Service is friendly and responsive.

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Thank dave984MooseJaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2014

fresh food, fun, different, and seems very healthy. We enjoy going to Changs very much. The only thing we don't like is the price increase but the food is so much better than elsewhere.

1  Thank peatfeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2012

Chang’s Mongolian Grill’s décor is definitely not upscale, or even updated, but it is still a fun place to eat. In case you don’t know the basics, Chang’s is buffet style with diners bringing their selected ingredients up to a central cooking counter.

The food is a bit above average with a selection seafood, vegetables and noodles. They also offer a variety of sauce options that the diner concocts themselves before going to the cooking station. The table service is minimal as is the case with most buffets but it is usually attentive.

All meals are followed by a dish of ice cream and I think that should be a requirement at all restaurants. I believe it is a bit on the spending side for what you get but coupons are normally not too hard to find and it is always in the Dine Out type books.

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Thank WCDiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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