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“Solid Service”

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Best Western Newberg Inn
Ranked #2 of 5 Hotels in Newberg
Modesto, United States
1 review
“Solid Service”
Reviewed 21 August 2014

I have stayed in this hotel a number of times. There service is always top notch. I am not a smoker and I had to book a smoking room once because all others were taken. When I mentioned I was not a smoker the staff offered to have a service done to the room to reduce the smell. I don't remember wht it was, but it certainly helped. I will be staying here again.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
38135, General Manager at Best Western Newberg Inn, responded to this review, 23 August 2014
Hi James

Thank you for staying with us and letting us know how we are doing at the property. We highly appreciate your service and looking forward to serve you again.

Sincerely

Shalini Pate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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357 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Spanish first
  • Swedish first
  • Any
English first
Newburg, United States
1 review
Reviewed 21 August 2014

Up to date, clean and great staff. It was no surprise that this hotel was fully booked. The quality of the facility was excellent for the price. Yes I would stay again at this location. It is close to many good restaurants and there appeared to be quite a bit of investment going on in the local community.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Neville M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
38135, General Manager at Best Western Newberg Inn, responded to this review, 23 August 2014
Thank you for taking out time and letting us know how we are doing at BEST WESTERN Newberg Inn. We highly appreciate your business and looking forward to see you again .

Shalini Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richland, Washington
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 14 August 2014

The Newberg Inn was tucked into a small lot just before entering the town. We were greeted with a smile and were checked into our room even before check in began for the evening. We swam in the very clean pool and soaked in their hot tub, both indoors. The beds were a very comfortable firm which I personally prefer. One recommendation I would have would be to get rooms on the even side of the hotel. The back half of the odd numbered rooms open up to a residential area. Also, parking is somewhat limited, although it was a non issue for us on this visit. Breakfast was better than 'just a waffle'. I would rank it slightly above other Best Westerns. Hotel staff was very friendly and accommodating. We enjoyed our stay and would return!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank dasman91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
38135, General Manager at Best Western Newberg Inn, responded to this review, 18 August 2014
Thank you for staying with us and we highly appreciate your business and letting us know how we are doing at the property.

Sincerely,

Shalini Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richland, United States
1 review
Reviewed 13 August 2014

Have stayed here multiple times and it is always clean and nice and a good value. The cardio equipment in the fitness center doesn't always work but Newberg is a beauty little town and you can always go for a run outside. Will definitely stay here again in the future.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
38135, General Manager at Best Western Newberg Inn, responded to this review, 14 August 2014
Thank you for writing a review and letting us know how we are doing. Also for letting us know about elliptical not working we will call on service for the same and can fix for other guest.

We highly appreciate your business and looking forward to see you again during your next visit.

Sincerely,

Shalini Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tumwater, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2014

We decided to stay here at the last minute because we wanted to visit Champoeg State Park and Portland Aquarium. It was a great hotel for the price and convenient stopping place. Lots of choices of restaurants around the hotel. Room & service were great. Pool is cold.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jennifer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
38135, General Manager at Best Western Newberg Inn, responded to this review, 11 August 2014
Dear Jennifer

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests.

Thank you again for taking the time to complete the survey . We appreciate your loyalty to our brand.

Sincerely,

Shalini Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 August 2014

In chronological order ... 1) Arrived late at night and had to park at back of parking lot. Large 'street' light that lights parking lot goes out as soon as I open my car door. After fumbling around in the dark to gather my things (while wondering what kind of horror show I had just happened into) the light comes back on as soon as I am within a few feet of the door. 2) The AMAZING hangers in the room that are apparently such a hot commodity that they have to design them so that they can not be removed to allow me to hange my work clothes in the bathroom to steam out the wrinkles. 3) No one answering at the front desk for a full four minutes 4) The laundry facility that only accepts quarters even though the front desk is unable to provide you with any quarters for said laundry facilities.

Room Tip: No elevator. 1st floor if you don't want to go up stairs. 2nd floor if you don't want to...
See more room tips
  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Domn8r59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
38135, General Manager at Best Western Newberg Inn, responded to this review, 8 August 2014
Dear Don,

Sorry you had to go through lots of inconvenience during your stay at Newberg Inn. We are in process of updating our parking lot light to LED. The project will be over by end of the month.
Due to higher occupancy at hotel there is wait for 4-5 minutes at the desk. However, we are trying to do our best to provide superior customer service to all our guest.
We will appreciate if you will give us another chance and stay with us again during your next stay.

If there is any thing I can do to assist your stay please give me call at 503-537-3000.

Apology from all our staff member and hope you will consider giving us one more chance.

Sincerely,

Shalini Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, Georgia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 August 2014

Truly a family inn with a staff that is focused on hospitality and service. With three grandkids in the area, the BW-Newberg allowed a birthday party for 6 boys using the breakfast space and the indoor pool. Rooms were spacious, clean, and functional. Breakfast with hot waffles exceeded our expectations. We will return next summer!

Room Tip: Upstairs is best though there is no elevator.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Doug_H4621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
38135, General Manager at Best Western Newberg Inn, responded to this review, 5 August 2014
Dear Doug

We highly appreciate your business and looking forward to see you again during your next visit.

Sincerely,

Shalini Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Newberg Inn

Property: Best Western Newberg Inn
Address: 2211 Portland Rd, Newberg, OR 97132-1364
Phone Number:
Region: United States > Oregon > Newberg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Newberg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Newberg Inn 2.5*
Number of rooms: 51
Official Description (provided by the hotel):
Best Western Newberg Inn is in heart of wine country. George Fox university is just a mile away. Water park in McMinville is 14 miles from Newberg Inn. ... more   less 
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Also Known As:
Best Western Newberg
Newberg Best Western

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