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“Shilo Seaside”

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Shilo Inn Suites Hotel - Newport
Ranked #21 of 24 Hotels in Newport
Stateline, Nevada
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Shilo Seaside”
Reviewed 7 July 2014

This was the first stop on our honeymoon roadtrip and it was better than I had expected. The front desk staff was fantastic. They were really friendly and helpful. The room had an ocean view even though their was a building between us and the ocean. The rooms were clean. They gave us coupons for breakfast as well as dinner. Plus, we were given coupons for 2 free drinks... however Coor's Light isn't really my flavor of beer and that was what the free drink was. We left my husband's sweatshirt in the room when we left. I was told that the item would be mailed COD but I haven't received it nor a phone call to let me know when it is arriving. The only thing that I wasn't a fan of was the huge spotlights that light up the beach at night time. The night we were there, it was very cloudy so the lights reflected off of the clouds and made it look like the sun was out even though it was 2 am. I am highly sensitive to light while I sleep, so the light made it hard to sleep even with the curtains closed. I'm sure this is for safety and would not e so bright had it not been foggy outside. Other than the lights, this was a perfect place for a night.

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank jstory426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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679 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
  • Chinese (Traditional) first
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English first
Coos Bay, Oregon
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 July 2014

Rather disappointing. They've tried to update the rooms with more modern colors but doesn't really work. The exterior had been painted over so many times that every time we opened the door we tracked paint flakes into the room. I'm sure the hotel has some lovely views but be sure to ask about them when you check in. Ours faced a building but if you stood on a chair you could see the ocean. When I asked the front desk clerk how a view of a building was considered an ocean view he replied "now, now" like he was scolding a child. Bed was hard. TV was old, remote didn't work well at all. Breakfast - again, dated decor, food - mediocre, service very good. Probably wouldn't stay here again.

Room Tip: Be sure to ask if your room is facing a building.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alisonpdx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Newport, responded to this review, 28 July 2014
Dear alisonpdx,
We appreciate you offering your feedback on your experience and will do our best to address these noted items. We do offer a variety of rooms with various ocean views and are always willing to work with our guest to find the best stay for them. Please come back and join us again for a room with an unobstructed view.
Best Regards,
Mike Willock, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fountain Hills, Arizona
1 review
Reviewed 1 July 2014

We received absolutely amazing service by Jessie D in the restaurant. We arrived close to closing and she welcomed us with a great smile and seated us immediately. She was extremely kind and courteous, with outstanding service.
Our kids were excited to see that she was also working in the morning at breakfast. Although we were not seated in her section, she came over to our table to say hello and make sure everything was going great with our stay in the hotel as well as with our breakfast.
We will highly recommend the restaurant as well as the hotel. The front desk staff was also fantastic. Mike was working that night and checked us in with a smile. He gave us a fourth floor room with unobstructed and AMAZING views of the ocean. He made my daughter's day when he let her pick out a stuffed animal from the red wagon. When we checked out, Maneli was extremely nice, giving the kids some shells and also giving us some valuable information about the tide pools and lighthouse - which were a "must see".
Needless to say- we would definitely go back.

Room Tip: 4th floor ocean view rooms!
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Newport, responded to this review, 14 July 2014
Dear Kristi K,
It is always wonderful to hear about our guests experiences at the Newport Shilo Hotel and Restaurant. I am happy we were able to make your stay with us an enjoyable one, through our amazing service and offering great ocean views. We always try to make all the families staying with us feel welcomed and appreciated. Thank you again and we look forward to seeing you and your family in the future.
Best Regards,
Mike Willock, General Manager
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beavercreek or
2 reviews
Reviewed 29 June 2014

No air conditioning. No hot water. Little windows on the bottom. They did knock off twenty dollars. Still wish it had been a better visit. We had a family reunion with folks from eastern canadian. Was trying to show off the town i was raised in. Oh well

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drillman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Newport, responded to this review, 14 July 2014
Dear drillman,
I would like to offer an apology on the hot water issues as we were switching out units at the time and was assured it would not affect the rooms. We do our best to make sure our guests have a pleasant stay and I am sorry this did not occur for you and your family. Please come back and see us again next time you visit Newport.
Best Regards,
Mike Willock, General Manager
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Seattle, Washington
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 June 2014 via mobile

Only thing this hotel has going for it is the access to the beach and the spectacular view.. Check-in was pleasant and quick. Once we got to our room, the disappointment set in. We paid for a "deluxe" room and thought maybe we would have a balcony or something. "Deluxe" is very misleading. Next time we visit Newport, we'll stay at a surrounding hotel.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Areviewer12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Newport, responded to this review, 14 July 2014
Dear Areviewer12,
Thank you for staying with us and offering your feedback on this visit to Newport Oregon. We are happy you enjoyed the views of the mighty Pacific Ocean and I will make sure to look into the other items you addressed.
Best Regards,
Mike Willock, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tyler, Texas
Level Contributor
128 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 19 June 2014

This is an older hotel. It is right on the beach with beautiful beach views and access but the rooms leave a little to be desired. For the price I would have expected a nicer room. If it wasn't on the water this would be a mediocre motel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aimee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Newport, responded to this review, 24 June 2014
Dear aimeerae75,
I truly appreciate you staying with us and taking the time to offer your feedback on your stay. Most of our guests enjoy the beautiful beach views as you mentioned and access direct from the property.
Best Regards,
Mike Willock, General Manager
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Littleton, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2014

My wife and I were traveling from Colorado to visit Oregon for our first time and included the Pacific Coast and Highway 101 on our itinerary. After a beautiful day driving from Portland we pulled into the Shilo Inn in Newport due to its great location right on the beach. I was given all the details about the hotel from a delightful young woman at the front desk named Mandi, who not only worked with me to offer a good price (it helped to be a veteran) on a room with an ocean view, but she also convinced us to enjoy a complimentary appetizer at the hotel restaurant, where my wife and I enjoyed a well-prepared and delicious meal to go with our crab cakes appetizer. Mandi helped make our stay at the Shilo very enjoyable and it was a pleasure meeting her. Thanks to you Mandi for going out of your way to make our stay in Newport a pleasant one.

Room Tip: Ocean views are worth it (provided the weather cooperates).
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Don P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Newport, responded to this review, 24 June 2014
Dear Don P,
It is wonderful to hear that you include the Shilo Inn Newport during your West Coast adventure. Thank you for taking the time to offer your insightful experience and kind remarks about the front desk agent Mandi. She certainly does a great job of personalizing all of our guests stay with us and delivering exceptional customer service. We thank you for staying with us and look forward to having you back in the future.
Best Regards,
Mike Willock, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shilo Inn Suites Hotel - Newport

Property: Shilo Inn Suites Hotel - Newport
Address: 536 SW Elizabeth St, Newport, OR 97365-5012
Phone Number:
Region: United States > Oregon > Oregon Coast > Newport
Amenities:
Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Newport
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Shilo Inn Suites Hotel - Newport 3*
Number of rooms: 179
Official Description (provided by the hotel):
Begin your Oregon Coast excursion with a stay at the full service Shilo Inn Suites Oceanfront Hotel in Newport. This ocean front hotel features 179 beautifully appointed guestrooms, each with a spectacular view of the Pacific Ocean, south jetty and to the north, the Yaquina Head Lighthouse. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
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Also Known As:
Shilo Inn Hotel Oceanfront
Shilo Inn Newport
Newport Shilo Inn
Shilo Inn Suites Hotel - Newport Oregon

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