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“A Nice Place” 5 of 5 bubbles
Review of Holiday Inn Express Hotel and Suites Newport

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Holiday Inn Express Hotel and Suites Newport
Ranked #6 of 24 Hotels in Newport
Certificate of Excellence
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A Nice Place”
5 of 5 bubbles Reviewed 5 July 2014

This is our 2nd time at this holiday inn in newport. And like the first time was just as good. The beds are very comfortable great pillows and very clean. There morning breakfast has some work that needs to be done but over all not bad. The WiFi in this hotel was not the greatest. The only time that you had a good signal was when down in the lobby. I was up on the 3rd floor in the middle and that could have something to do with it. We stayed there from the 2nd of July and left on the 5th of July. The check in and out was nice and fast. The front desk people were nice enough. It is located close enough to the beach but just far enough from things you get away from it all. The over all cleanness of the hotel was great. Would recommend this place. Like I said this is our 2nd time we stayed there as a family.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dietcokedad2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNewportHIE, General Manager at Holiday Inn Express Hotel and Suites Newport, responded to this review, 19 October 2015
Thank you so much for sharing your comments about your stay. We are so pleased to hear you enjoyed your visit to Newport. I am happy to report that we have upgraded the internet in the entire hotel so you will not experience weak signal issues anymore.
We look forward to seeing you again real soon.
Have a great day!
Elizabeth Driebergen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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412 reviews from our community

Traveller rating
    189
    175
    36
    7
    5
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Leyland, United Kingdom
Level Contributor
165 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 5 July 2014

As an IHG Platinum member I found this HIE & Suites very comfortable. It even had a spa bath in the bedroom which my wife thoroughly enjoyed after a day on the road. The location is a bit odd as mentioned previously but apart from that it was very clean and provided everything you required for a hotel room. The staff were very pleasant. Breakfast was provided which was more than sufficient to start the day (and keep you going until the afternoon). Overall, nice accommodation.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lizand30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNewportHIE, Manager at Holiday Inn Express Hotel and Suites Newport, responded to this review, 6 August 2014
Lizand30,
Thank you so much for your most recent review on the Holiday Inn Express in Newport Oregon. We appreciate all of the wonderful comments you took the time to mention about our staff, our complimentary breakfast, and our brand. We hope to see you during your next trip down the coast!
Have a great day!
Katrina Curry
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

After traveling northbound on Highway 101 for 6 hours during peak July traffic, Trip Advisor rated this property very highly and I'm so glad we took your advice. It was clean, quiet, beautifully run and has a full breakfast as part of the price. There are ALOT of hotels to choose from in Newport, many of them capitalizing on their views of the ocean and charging accordingly. I would definitely come back here again, to the oasis that it is. Within walking distance of the world-class Newport Aquarium as well.

Room Tip: I had a 4th floor room, #424, which was lovely and had views over the parking lot towards the river...
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shelley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNewportHIE, Manager at Holiday Inn Express Hotel and Suites Newport, responded to this review, 6 August 2014
Shelley D,
Thank you so much for taking the time to write a review about our property. We were so happy to read that you had such a pleasant stay! We are so proud to be named an "oasis" in your review! That is such an amazing compliment! We look forward to seeing you again during your next trip to Newport!
Have a great day!
Katrina Curry
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm Springs
Level Contributor
83 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 26 June 2014 via mobile

What a nice hotel, clean, quite, and GREAT service!
Loved the room.
This was a return visit! Can't say enough about the staff! Five stars!
Wonderful pool area, warm , nice to relax after a long drive.
Wish more hotels were like this.
Close to all the activities. Would love to return when we visit Newport , OR.

Stayed June 2014
Helpful?
Thank Debbie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNewportHIE, Manager at Holiday Inn Express Hotel and Suites Newport, responded to this review, 6 August 2014
Debbie F,
Thank you so much for such a wonderful 5 star review! We are so happy to read all of the lovely comments that you had about our staff, pool, and our property! It always a nice 'pick-me-up' for our staff to read about how wonderful they are doing! We look forward to seeing you again, and trust me we will still have that 5 star service! :)
Have a great day!
Katrina Curry
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
607 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 385 helpful votes
3 of 5 bubbles Reviewed 23 June 2014 via mobile

We are on a road trip and this is our final night in a Holiday Inn Express. Too many out of control kids, ONE ELEVATOR ( meaning stairs with luggage) and awful breakfast. The Breakfast was poorly stocked and they seemed to need more staff. Pool was open until 11 which made us think we could swim later with teen, but there were little kids everywhere. Rooms were comfortable and we opened the windows for air. Toiletries need a more reasonable size. We had requested on the IHG website that the sofabed be made - it wasn't. I am a bit turned off by my recent Holiday Inn stays but they do have good sleeping rooms.

  • Stayed June 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Gemma'smum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites Newport, responded to this review, 11 July 2014
Dear Gemma'smum,

Thank you for choosing us again and taking the time to post your review. It is motivating on our end to know that we were able to provide you with comfortable rooms.

I am saddened that your overall experience was not exceptional because our breakfast and toiletries fell below your standards. We will definitely use your comments to improve on services so we could provide you with a greater experience in the future. I hope you give us another chance of hosting you again.

Sincerely,

Faith R
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
247 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

Just an overnighter on our way down the coast. The staff on check in were very friendly and accommodating. The location of the hotel near the Aquarium was a plus as that was on our tour the morning we left. The hotel is new, very clean and well managed. The bed, and pillows were very comfy. Pillows came in firm and soft, which made both me and my wife happy. Breakfast had many good selections. There is an automatic pancake maker, but the pancakes came out tough. However, they had hot cinnamon rolls---mmmm good! Check out was a breeze. We would definitely stay here again,

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, IL
Level Contributor
163 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 bubbles Reviewed 8 June 2014

Located on the south side of town, this HIE has a covered drive thru and automatic doors for easy entry/exit. Enter into a smaller lobby with limited seating, but enjoy the coffee 24/7. Five luggge carts were available to the guests. Very friendly staff at check-in. Enjoy free wi-fi, an indoor pool and whirlpool (both handicap accessible), 5 machines in the fitness center, 2 computers in the private business center.

The hallway to the room was brightly lit. Missed having a guest book to acquaint ourselves with the hotel and area. Had a king suite and could get kitchen amenities at the reception desk for in room meals. Enjoyed the flat screen TV with good channel lineup. Room came with a round table and 2 chairs, hideabed, 2 nightstands with lamps, coffee table, desk with an arm chair and a lamp, a table and lamp by the sofa, 3 drawers for storage, full-length mirror, microwave, fridge, iron and ironing board, and coffee/tea.

Bath was all in one with a shower/tub combo. Decent vanity space and mirror. Had 2 towel bars and 2 hooks. Liked the night light built into the wall unit of the hair dryer.

Very good breakfast with bacon, scrambled eggs, biscuits and gravy, 3 kinds of juices, bagels, pancake maker, warm cinnamon rolls, yogurt, good coffee. The breakfast room was large with lots of seating.

Would definitely stay here again.

Room Tip: Get a room on the back side away from highway.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DaleSwansea_IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel and Suites Newport

Property: Holiday Inn Express Hotel and Suites Newport
Address: 135 SE 32nd St, Newport, OR 97366-9631
Phone Number:
Region: United States > Oregon > Oregon Coast > Newport
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Newport
#5 Family Hotel in Newport
#5 Business Hotel in Newport
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Newport 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Holiday Inn Express and Suites is Newport's newest hotel. Conveniently located within walking distance from the Oregon Coast Aquarium and Rogue Brewery. ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Express Newport
Holiday Inn Express Hotel And Suites Newport Oregon

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