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Hallmark Resort
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Reviews (2,184)
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Reviewed 30 June 2014

Wow!!! A fabulous location on a large wide breach! But that is just the start. We arrived a little later but were just awestruck with the beauty of the proximity to the beach and the view as we watched the sunset from our balcony. We then started to look over the room and accommodations.

The motel is large and is old enough to have been upgraded at least once. We have never found such a thorough and complete upgrade including a triple panel patio door with a small window to get the ocean sound if you don't want to have the entire door open. The covered balcony has clean glass under the railings for great visibility and to shield you from the wind. While the bath area is an older plan, everything has been replaced. Granite higher level vanity sink top, taller comfort level toilets, tiled floor and base, upscale shampoos and lotions. We had a comfortable queen bed with quality bedding. Two smaller scale upholstered wrap around chairs were positioned to look out at the beach. All walls were updated with quality wall coverings. Everything was clean, clean, clean.

Then the surprise. When we booked, the hotel had offered a s'mores special. We had utilized it as it offered a better rate and had forgotten about it. There in our room was a small burlap sack filled with wood, fire starter, and two sticks for roasting the marshmallows in the beach pail next to the wood. The pail also contained Hershey's chocolate bars, graham crackers, and a lighter for a fire on the beach. We looked out again and sure enough, we noticed several fires up and down the beach.
This hotel team is obviously as talented at marketing as they are in operations.

The Hallmark Resort owners also own Georgie's restaurant next door. After a quick check on Trip Advisor, we knew that was were we would enjoy breakfast after a walk on the beach. Georgie's is as well operated as the hotel is, featuring a great view, staff, and breakfast selections.

The final little touch was a window washing station near the check out area where you can remove the ocean mist from you car windows.

All of this for a very affordable price. Our only regret was just booking for one night. Newport certainly offers a lot of great sights and things to do.

This is probably the best located AND operated motel resort we have found in our travels. Everyday travelers deserve a place like this. Motel operations 101 could and should be taught here!



Stayed: June 2014, travelled as a couple
5  Thank jcw40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicRabourn, General Manager at Hallmark Resort, responded to this reviewResponded 8 July 2014

jcw40,

Thank you so much for the extensive review! I am sure that the readers on TripAdvisor will find it extremely helpful (as indicated by the number of helpful votes you have already received!).

I am happy to hear that you enjoyed the S’mores package. It definitely proved to be our most popular package ever. So much so that we now offer the full “kit” for purchase in the gift shop. The best part is the fire-in-a-bag part of the kit is purchased from a local non-profit.

Thank you again for the great review. We hope to see you again the next time you make it to the Oregon Coast.

Sincerely,

Ric Rabourn
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

to start off with the carpet in the room was torn up and for the price the room was in very poor condition.
My biggest complaint was the employees. I was there with a group of Veterans that were getting together after 40 years and there was not one person that thanked any of them for there servers to our county. That to me was the biggest reason I will never stay there again and will most likely let a lot of people know about it. I do not know how the vets felt but I was very upset about it, these men served our country and some of them had there friends killed right in front of them, so I feel a thank you would have been a nice thing.

Stayed: June 2014, travelled with friends
1  Thank P M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicRabourn, General Manager at Hallmark Resort, responded to this reviewResponded 30 June 2014

P M,

Thank you for taking the time to review your stay. I am sorry to hear that the carpet in your room was snagged. I will be sure that maintenance gets into that room right away to fix that.

In regards to you comment about “not one person that thanked any of them…”, that is simply not true. I personally talked with and thanked a couple of people in the group in passing and I know that many of our staff members did the same. The organizer of your group seemed very pleased with our handling of the reunion as well. I am however sorry that no one specifically thanked you for your service. Since your review is anonymous and I can’t do it in person, please allow me to thank you both personally and on behalf of Hallmark for your years of service to our country. Again, please accept my apology for not thanking you directly while you were here.

Sincerely,

Ric Rabourn
General Manager

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Reviewed 29 June 2014

I recently stayed here and loved it. My room was very comfy with great amenities, but the best part was the view. I had a balcony with a full ocean view. It was great to just sit on the balcony and watch the water. The beach is also just literally steps away...no long walks or crossing roads to get to it. Although Newport is a bustling town, you don't notice it when you are at this resort. It was very peaceful and quiet. The staff was very friendly and always helpful. I also highly recommend their restaurant. I ordered room service from them and it was a delicious meal. This is also a great location on the coast because there are so many things to do close-by (Whale-watching, aquarium, scenic drives, etc). They are also pet-friendly, and I saw many guests out on the beach with their dogs who seemed to be enjoying it just as much as the humans. My only regret is that I was only here for two days; I hope to return and stay longer!

Room Tip: Be sure to request a high floor with full ocean view blacony
  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LHWIndiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicRabourn, General Manager at Hallmark Resort, responded to this reviewResponded 30 June 2014

LHWIndiana,

Thank you for taking the time to review your stay with us. It is great to hear that you had such a great time while visiting Newport. Please give us a call when you are ready to make that extended trip, we will be looking forward to your return.

Sincerely,

Ric Rabourn
General Manager

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Reviewed 27 June 2014

We had a event at the Hallmark in Newport, Oregon - and we had a few setbacks with the people we rented equipment from and that alone could have ruined my nieces party and the staff here were so accommodating and helpful that we can do nothing but show our gratitude and post for them THIS IS THE PLACE TO THROW YOUR EVENT/FUNCTION..... And Becky she is the most Awesome genuine and so helpful kinda person - if it's important to you it's felt as important to her. We want her to know how much we appreciated her and if you go here ask for her.. Can't remember last name but Becky I know for sure!!!!

  • Stayed: June 2014, travelled with family
    • Service
Thank Melissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicRabourn, General Manager at Hallmark Resort, responded to this reviewResponded 30 June 2014

Melissa S,

Thank you for the fantastic review of the resort and of Beki. She was very excited to see your review and I know she was happy to help “save the day” when the rental company dropped the ball. Thank you again for your review and we hope to see you again the next time you are in Newport.

Sincerely,

Ric Rabourn
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

My husband, son and I stayed here last weekend and were very happy with our experience. Everyone at the front desk was very friendly and helpful and even greeted my son with a beach bucket filled with beach toys (we didn't bring ours since we traveled from the east coast so this was great). Our room, like almost all of the rooms it seems, directly faced the ocean. It was wonderful to just sit out there and watch the waves. The hotel also had a crib (pack and play) that we could use which was very helpful. I would highly recommend this hotel.

Room Tip: Breakfast is not included but there is an affordable restaurant on site with very large (too large) portions.
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Carrieland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicRabourn, General Manager at Hallmark Resort, responded to this reviewResponded 30 June 2014

Carrieland,

Thank you for the great review. I am happy to hear that your family enjoyed the view, the restaurant and the beach toys. Again my thanks for the review and we hope to see you again the next time your travel coast-to-coast.

Sincerely,

Ric Rabourn
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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