We traveled with our kids from California to Oregon. Our first stop was Ashland and then we decided to head to the Oregon coast. Many friends recommended Newport/ Lincoln City beach areas. Our booking at the Hallmark was a last minute reservation. The staff on the phone was very accommodating and assured me that the ocean front room that I reserved for my family of four would be great and ready /waiting for our arrival. Check-in was great, the kids each got a beach bucket and ball and all was well. Upon entering our room, the kids immediately needed to use the restroom, my daughter came out screaming that there was water all over the floor. We called the front desk, maintenance was sent in while we went up to grab dinner as it was getting pretty late. My husband went to check with front desk on the room situation, near the end of our dinner. Not sure exactly what went on, but my husband came back and told me how kind the staff/manager were about the whole situation and that they had moved us to a very nice room for the night, but we would have to change rooms again the next day. I was not too thrilled about all the moves, especially with kids! However, the rooms that we moved to both nights were exceptional! The first nights move, we are all FINALLY in bed and the smoke detector starts to beep!!!! Maintenance again!! But it was fixed quickly and we all eventually got to sleep.
The manager comped one night for us and gave us the upgraded rooms as well as two breakfast vouchers. Yes, there were ALOT of inconveniences, but the staff handled everything very professionally and did all the right things to make a situation that could have been really horrible into a situation that was not so bad.
The beach /area is beautiful!, but during our stay it was EXTREMELY windy!!
The restaurant next door, Georgie's , also had excellent friendly staff and the food was very good.
- Official Description (provided by the hotel):
- Perched on the edge of the Pacific ocean, the Hallmark Resort, Newport, offers spectacular oceanfront views from every room. Watch the fishing fleet return to Yaquina Bay as the lighthouse keeps watch to the north. The sunsets are amazing. The Hallmark Resort is full-service, offering oceanfront dining at Georgie's Beachside Grill. After a day of exploring, relax in the indoor recreation center with heated pool, sauna, and swirl spa. We offer a variety of room styles including staterooms with king bed and in-room spa. Families choose an oceanfront stateroom with 2 queen beds complete with mini-galley, fireplace and living area. Free WI-FI in all guestrooms and all rooms have a spacious walk out balcony or patio. We are pet friendly. Flexible meeting spaces will accommodate up to 200. Our oceanfront beach party area comes complete with wedding walk and bonfire pit. Let the tradition begin. ... more less
- Reservation Options:
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- Also Known As:
- Hallmark Hotel Newport
- Hallmark Resort Newport Oregon