This is a mixed review for Chalet #11. Our first initial reaction the interior part of the chalet was to run far. Upon learning more about it, we came to an understanding why it was the way it is. First off, it is very nice looking place to stay from the outside. The maintenance person on the property have been taking really good care of the place. But the inside of this place needs a lot of upgrade work done to it. It is a very old place built in the 50's. This Chalet flooring has been redone, but poorly redone. A lot of gaps in various places. The fridge has rust stains on the outside, but does keeps the food cold. Furniture is old, but understand why it isn't upgraded because people tend to ruin furniture on their stay. The bed on the main floor needs to be replaced. Sleeping with my spouse, we would wake up sunk into the middle of the mattress. That is not good. We don't know what the mattress was like upstairs. The bathroom is needed a total remodel and fixing. The shower head leaks while taking a shower and you can see the water leaking through the dry wall and you can see it rotting through. Not good. Plus there were mold on the ceiling as well as some places in the shower. I'm sure the cleaning people can do a better job cleaning the mold after guest leave each time. As per previous reviews, the cleaning people can do a better job cleaning the ceiling/walls. There were some cobwebs that should have been removed. Also, there were no screen on the front windows. We were unable to open the windows to let in fresh air from the ocean and surrounding trees in because of the bugs that would come in the chalet. Anyway, we have learned that these Chalets are individually owned by people and that Vacasa are just a property management company that just over see and make sure the place gets rented out. They have no say as to the fixing and upgrades to this place. If the individual owners do a major remodel, I'm sure this chalet would get rented out more frequently.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Friends getaway||People with pets|