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“Not clean!”

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Hampton Inn Pendleton
Ranked #5 of 17 Hotels in Pendleton
Certificate of Excellence
GreenLeadersBronze level
Reviewed 9 April 2014

Upon my check in I was given a king room. As I went in I realized it didn't have a refrigerator or microwave...Really? for $125.00 per night? I must say the desk staff was prompt and happily changed my room.
When I went to go to bed (room had 2 queen beds) I turned down the sheets on the first bed and it had hair on the sheets! Yuck! I turned down the other one and it seemed clean but now I'm freaked out thinking maybe it's not?
Slept terrible.
Rooms are very small, hotel hallways were not vacuumed and were stuffy and hot. Why can't they ventilate the hallways?
Won't stay here ever again..sorry..

  • Stayed: April 2014, travelled on business
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2  Thank kernvilledaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, Director of Operations at Hampton Inn Pendleton, responded to this reviewResponded 11 April 2014

Thank you for taking the time to submit your comments about our Hampton Inn. We certainly apologize that your experience did not meet your (or our) standards. All of the Tripadvisor comments we receive are important to us and we do not want to have a single negative review so we will investigate your concerns and use your review to make our hotel better in the future. Once again, thank you and we hope that you will give us another chance to prove that this was not a typical stay at the Hampton Inn.

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Reviews (506)
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359 - 365 of 506 reviews

Reviewed 8 April 2014

Close to downtown, helpful staff, nice breakfast buffet, great rooms. All good! I have no complaints and will gladly stay there again. If you are considering spending time in Pendleton this is a good choice. It is close to hwy 84 so it makes heading either West or East a breeze.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hampton
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, Director of Operations at Hampton Inn Pendleton, responded to this reviewResponded 9 April 2014

Thanks for the nice compliments about our Hampton Inn. We hope you had the chance to spend some time in the historic town of Pendleton and sample some of the “Western Hospitality” that the town is famous for. Please hurry back and see us soon.

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Reviewed 7 April 2014

We stopped here on our way home from Arizona. The hotel is conveniently located for getting on and off the highway. The accommodations, facilities and staff were top notch. Room, breakfast, parking & internet all included in the rate, great value! I would definitely stay here again.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Shirley J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, Director of Operations at Hampton Inn Pendleton, responded to this reviewResponded 8 April 2014

Thank you for your nice comments. We hope that you enjoyed your visit to the Great Northwest and that you will return soon to see more of the beautiful sites in our area. On your next visit be sure to ask our friendly front desk staff about local attractions that will make your trip even more enjoyable.

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Reviewed 6 April 2014

This is a very convenient hotel and the service is excellent. The staff is very accommodating. Lots of amenities for the price. The breakfast is better than most hotels of this type. I will definitely stay here again.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hampton
Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, Director of Operations at Hampton Inn Pendleton, responded to this reviewResponded 8 April 2014

We’re glad that your stay at our Hampton Inn was enjoyable and that it exceeded your expectations. We make a special effort to be sure all our guests feel at home and we make sure to send them on their way with a hearty breakfast. Thanks for staying with us and we’ll see you again soon.

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Reviewed 24 February 2014

Booked the Hampton Inn based on past experience and were not disappointed. Just the comfy experience we needed after hours on the road! Desk staff was great. The evening desk clerk was bubbly and full of great information about dining. We really appreciated that and she steered us in the right direction on two different occasions for good food in Pendleton. So appreciated! Also liked the hot beverage bar in the lobby each evening. Thank you so much!

Room Tip: We thought the rooms on the interstate side of the building would be noisy, but ours was not. Beauti...
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  • Stayed: February 2014, travelled with family
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Thank alaskalolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, Director of Operations at Hampton Inn Pendleton, responded to this reviewResponded 27 February 2014

One of the things our staff enjoys about meeting travelers is that they get to share information on the great places to eat in the Pendleton area. Although Pendleton is a rural town, it is known throughout Oregon as having some of the best down-home cooking for miles around. We’re hope you’ll be back soon to sample another great restaurant and enjoy our staffs’ spirit of Hamptonality!

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Reviewed 16 February 2014

I feel a bit bad giving just three stars, as this is really a very good hotel. It just didn't have anything to take it that bit extra. I'm reviewing everywhere we went on our trip and this is a very difficult one. I struggled to decide between 3 or 4 stars. We were just passing through, which probably didn't help, as we didn't get chance to go into Pendleton or find out much about the area.

If you have stayed at Hampton Inns then you know what you are getting. The rooms are comfortable. A good breakfast and, in this case, a decent pool. I'm reviewing a holiday from last year, and at the time they were installing microwaves in the rooms.

Don't be out off at all by my 3 star review. You'll like it here, honestly.

  • Stayed: July 2013, travelled with family
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Thank KeithJenner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, Director of Operations at Hampton Inn Pendleton, responded to this reviewResponded 20 February 2014

Thank you for taking time to review our Hampton Inn in Pendleton. We noticed that you are from the United Kingdom and we hope you have another opportunity to come back and stay with us and experience the western hospitality and adventures that the Pendleton area has to offer.

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Reviewed 7 February 2014

We pass through Pendleton twice a year and always stay at the Hampton and have never been disappointed. The staff has always been extremely helpful and friendly, it has always been a great experience.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, Director of Operations at Hampton Inn Pendleton, responded to this reviewResponded 10 February 2014

The friendly, helpful service you received from our staff is called “Hamptonality” and it’s something that we truly enjoy giving. We feel like this culture of service is what truly separates our hotel from the competition and we thank you for choosing our hotel when you are traveling through Pendleton.

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Additional Information about Hampton Inn Pendleton

Address: 101 SW Nye Ave, Pendleton, OR 97801-4134
Phone Number:
Region: United States > Oregon > Pendleton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in Pendleton
Price Range: £79 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Pendleton 2.5*
Number of rooms: 74
Reservation Options:
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