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“Why pay for what you don't use?”

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Rugged Country Lodge
Ranked #4 of 17 Hotels in Pendleton
Certificate of Excellence
Rockville, United States
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Why pay for what you don't use?”
Reviewed 10 August 2014

The price is scary...$60 for two queen beds? What is the catch? The catch is no fitness room, no pool & no fancy neighborhood. We got a well appointed room (always ask for two queen beds, the single bed rooms are a bit cramped). The breakfast was excellent..once you realize there is a refrigerator with extra goodies. Yes, the view out the front door looks at a worn out hotel. Yes a train runs about 100 yards away in the rear of the property. Yes the ice is kept in the office and yes it is on a busy highway. BUT..we are from a city where we hear emergency sirens all night and traffic noise is a way of life. We travel a lot. the noise here is no more than in many expensive hotels we have stayed at. Every stay at a hotel near an airport? Good luck.Once in your room this place is comfortable. The price is right. We stayed on our way into & out of town. What more can I say..Oh yeah..they need more of their home made cookies in the office.

Room Tip: Ask for the queen double. There are only a few & are on the 2nd floor but for $5 more you get a...
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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346 reviews from our community

Traveller rating
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    30
    17
    13
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24
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Boise
2 reviews
Reviewed 5 August 2014

We arrived very late and had to call the after hours number posted on the office door. The gal we spoke to on the phone was very pleasant. She came out to check us in and wasn't annoyed at all at the lateness of the hour. We were very pleased with the rooms, very clean and attractively decorated. Best value for the price. My husband & I were very impressed with the rooms, staff and price. I'd recommend this hotel for anyone wanting a nice bed, complete with continental breakfast for an ideal low price.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Ashley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meridian, Idaho
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 August 2014

We were very impressed by the website verbiage and positive testimonials. It never occurred to us that they probably would hide the negative reviews...and there should be a lot of them.!!!!!

First, even though the website boasts an update in the hotel, the only thing updated is some of the furniture and the tile in the bathrooms. There is still old torn up furniture and they are already neglecting the new tile, which appeared to have growth on the grout.

Second, the carpet was nasty and stained.

Third, the tub which looked like it was from the original building era of the facility had a dirt ring all around the bottom of it.

Fourth, the customer service was not as the website boasts. To the contrary, both parties we dealt with acted like you were bothering them and didn't care to make sure everything was ok. They definitely did not care about the facility or the customer's satisfaction.

Finally, if that wasn't all bad enough, the website doesn't bother to tell you that the hotel sits between a main road and the railroad tracks, which are right behind the facility. We counted at least 10 noisy trains that came through at all times of the night. ***** P.S. Their so called breakfast was either 1 or 2 cold cereals, packet oatmeal, bananas or fresh cut fruit. With the way everything else looked around that place...I was unsure it was wise or safe to try the fruit.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Brandi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, Utah
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2014

My husband and I stayed here during a cross-country road trip. The staff were friendly when we checked in. Our room was located on the bottom floor. It was an attractive, clean, and quiet space with a bed that we found quite comfortable (not too hard like many hotels). It was an excellent value for what we paid for the room. We take frequent road trips and this is one of the better hotel experiences that we've had overall. Would definitely stay here again!

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank thetinynerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 July 2014 via mobile

Stayed back in May and was pleased with the accommodations. They did serve a complimentary breakfast however we did not partake. If you are going to stay here call in your reservation vs. doing it online. You will get a cheaper rate. We will cime back.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mililani, Hawaii
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2014

Dirtiest carpets I have ever seen. Bathtub drain has not been cleaned in months so water would not drain and also sink drain was not working. I was in room 8 and my mother was in room 6 we both had the same experience. Would not stay there again.

Room Tip: Not recommended.
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Larry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tacoma, Washington
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2014

We were road weary and tired. Found this place by mistake. When she quoted the price I asked to see the room not knowing what to expect. Surprised and happy we stayed in a very nice room for under $50(AAA) and a breakfast as well. Except for a worn carpeting, it was sparkling clean, cozy, and the bed was the best I'd been in for a week. It was really a nice stay. We were welcomed and made to feel like special guests. This is about 1/2 way to our destination in SE Idaho that we make at least yearly, so you can believe me when I say we will be booking ahead next time and looking forward to a place to stop.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darla S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rugged Country Lodge

Property: Rugged Country Lodge
Address: 1807 SE Court Ave, Pendleton, OR 97801-3348
Region: United States > Oregon > Pendleton
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Pendleton
#5 Family Hotel in Pendleton
Price Range (Based on Average Rates): £
Hotel Class:2 star — Rugged Country Lodge 2*
Number of rooms: 29
Official Description (provided by the hotel):
In an age of ordinary, experience the extraordinary at Pendleton's only 'bed-and-breakfast motel'. Rugged Country Lodge was completely renovated in 2005; many luxury upgrades to the Dream Soft bedding have been added. Experience for yourself the cozy home comfort we are so famous for! With the distinction of being the only motel in Pendleton featuring the Pendleton Woolen Mills Bedding, we are truly "all that" when it comes to Quality and Value. We offer doubles, suites & single rooms and each room type is decorated a bit differently. All pristine Clean and Affordable rooms are non-smoking, boost luxury pillow-topped queen beds, down and microfiber bedding with triple luxury tone on tone sheeting, refrigerators/microwaves, air-conditioning, Free wireless and cable. Our bathrooms feature original vintage tile in fun colors, spa quality amenities and boutique details. We are now Eco-friendly as well! Enjoy a FREE Continental breakfast each morning in our darling "Rooster Room". In the evening the aroma of home baked cookies, iced tea will greet you upon check in! ... more   less 
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Also Known As:
Rugged Country Hotel Pendleton
Rugged Country Motel

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