I can't in good conscience put a 1 star because when I called the person was very courteous. Nonetheless, she was unable to solve the problem. I did not stay at this hotel but wanted to submit this review because of how unhappy this experience made me.
Yesterday, 05/04/2014, I went to this website as well as another hotel booking website, both of which showed a rate of $36 (plus tax) for a room at this hotel. Because it has gotten good ratings and definitely because of the price, I jumped on it. We only need it for 05/08/2014 as we will be driving through, thus price was a major factor. I got all the way to the end including putting in my credit card number. I was just about to click the final submit when I looked and saw that a small message appeared by the price stating that it had been increased with some lame reason.
Now had I waited a day, or even an hour or so, I could understand; but it was a matter of minutes... the time it takes to fill in the blanks and click next. I realize it was only a matter of about $15, but I chose based on an apparent false price.
I was further dissappointed when I called them to inquire about this only to find out the new "special" has yet again increased from the website price of $49 to a new higher price of $54. This is a poor way to do business.
- Official Description (provided by the hotel):
- The Marigold Hotel Downtown Pendleton offers excellent service without the high price. Come stay in one of our Upgraded rooms. New Beds, Bedding and furnishings, AC/Heater, Coffee Maker, Iron and Ironing Board, Hair Dryer, Alarm Clock, Microwave and Refrigerator. We are located right downtown Pendleton and are walkable to all Pendleton has to offer. Great Restaurants like Prodigal Son, Hamley's, Great Pacific, Cimmiyoti's, and Rainbow Cafe to name a few. Walking distance to the Pendleton underground tours, the Umatilla River, the Pendleton Art Center, near The Woolen Mills, and the Rodeo Fairgrounds and Pendleton Convention Center. After a long drive why not stay where you can stretch your legs and enjoy your evening in Pendleton. ... more less
- Reservation Options:
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- Also Known As:
- Knights Inn Pendleton
- Pendleton Knights Inn