When we arrived at the hotel, we were told there was a loud dog next door and the owners were coming shortly to get it.
A simple sorry would have been fine for us, however, the front desk told us to head to the Red Star Tavern and dinner and drinks were on them.
Then when we got to our room, there was a hand written note apologizing and a bottle of wine for our enjoyment.
We were blown away with this service and as it was certainly above anything we expected.
In addition to all of that, our waitress at the restaurant, and everyone we dealt with at the front desk, were all super helpful and friendly. Plus the room and amenities were great. They earned our business again.
- Official Description (provided by the hotel):
- The 4-diamond Kimpton Hotel Monaco Portland, offers an ideal sanctuary in downtown Portland, Oregon. Centered in the city’s cultural hub, this luxury hotel was named as one of the world’s Top 500 Hotels by Travel + Leisure magazine and is honored by TripAdvisor travelers as a Top 25 Hotel in the U.S. in 2012 (#9). Enter this unique boutique hotel and enter a world where everyone is warmly welcomed and pampered. Adjacent to the hotel is what some say is downtown Portland’s best restaurant, Red Star Tavern & Roast House. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Evoline ltd, Ebookers, HotelQuickly, getaroom.com and Cancelon so you can book your Kimpton Hotel Monaco Portland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Monaco Portland Kimpton