How many times have you frequented a business without them seeming to notice a repeat customer but instead advertising special deals for new customers. I find that frustrating. Well, thank you very much to Hotel Monaco for seeing the light and having a different approach!
We go to Portland at least once a year and always stay at the Monaco Hotel. Initially we tried different hotels and were never satisfied enough to return, not until we found this one that is. We come back here because it is has a great location - central and close to the things we enjoy on a short trip including shopping, good restaurants, and Powell's bookstore. But Monaco Hotel has much more then just location, the rooms are very comfortable, there are nice amenities including morning coffee service and evening wine. And even with all that the best thing about this hotel is still the staff and the care they provide. They remember repeat visitors, acknowledge as much in both words and actions. They say thank you for coming back and sometimes even surprise you with complimentary treats as a show of appreciation.
When we stay here we feel special and appreciated. What a wonder find and amazing treat. I just wish more business of all kinds would follow this hotels example.
- Official Description (provided by the hotel):
- The 4-diamond Kimpton Hotel Monaco Portland, offers an ideal sanctuary in downtown Portland, Oregon. Centered in the city’s cultural hub, this luxury hotel was named as one of the world’s Top 500 Hotels by Travel + Leisure magazine and is honored by TripAdvisor travelers as a Top 25 Hotel in the U.S. in 2012 (#9). Enter this unique boutique hotel and enter a world where everyone is warmly welcomed and pampered. Adjacent to the hotel is what some say is downtown Portland’s best restaurant, Red Star Tavern & Roast House. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Odigeo and Agoda so you can book your Kimpton Hotel Monaco Portland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Monaco Portland Kimpton