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“Fun, Fabulous, Funky, Fantastic” 5 of 5 bubbles
Review of Kimpton Hotel Monaco Portland

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Kimpton Hotel Monaco Portland
Ranked #3 of 138 Hotels in Portland
Certificate of Excellence
Gresham, Oregon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fun, Fabulous, Funky, Fantastic”
5 of 5 bubbles Reviewed 18 July 2010

Chose this hotel for celebrating my birthday and it was a perfect weekend stay. The corner suite we had on the 8th floor was very spacious and let in lots of natural light from the two windows. The lobby has plenty of room for mingling and relaxing. The staff are exceptionally courteous and helpful and really exemplify the Kimptom philosophy in how they treat their guests. Loved the dog cutout chalkboard in the entrance that listed the names of the pets that were staying. We were able to use a parking garage just a few blocks down from the hotel which saved quite a bit over the hotel's valet parking. Found a gem of a restaurant on 3rd and Washington called Morning Star cafe--excellent food and service as well as very reasonable for what we had.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ish17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,961 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Tucson
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 18 July 2010

Kimpton should be embarrassed to have this hotel bear its corporate name.The hotel is old, the rooms distasteful in decoration and decor, the pet friendly policy abused with dogs barking throughout the night, and a front desk agent that was snippy and condescending during check-in. Last night, we thought we were sleeing in a kennel, given the noise of barking dogs in nearby rooms. It was the worst hotel experience that we have had in 20 years of travel. Don't stay here. There are plenty of options in the area that have to be better.

  • Stayed July 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Ron123Tucson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanKMonaco, Manager at Kimpton Hotel Monaco Portland, responded to this review, 23 July 2010
I am sorry you had the experience you described in your review at our hotel. Yes we are pet friendly but understand and respect those who do not wish to be near dogs. We have designated 8 out of our 9 guestroom floors to be non pet floors for this very reason and I apologize that you were checked into a pet friendly floor. We also politely ask our guest to not leave pets unattended in our guest rooms and appears that a few of our guest did not respect our policy. Please feel free to contact me directly, I would like to make up for your disappointing stay.

Ryan Kunzer
Asst. General Manager
(503) 222-0001
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 16 July 2010

This is our 3rd time to stay at the Monaco Portland the last was 3 years ago. We stayed 4 nights. Everyone we ran into made us feel like long lost family. We felt very welcomed and appreciated. We booked a King room and were upgraded to a premier King and we were lucky enough to get a great view of Mt Hood! Everything but the bed was 5 star plus. It was HARD as a rock and neither of us slept for more than 3 -4 hours without getting up to stretch our back. The pillows were not great either. Maybe its because we sleep on a sleep number bed at home, we do not remember the bed being so hard to sleep on. Too bad we couldn't return unless the beds were different.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Macciatto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manasquan, New Jersey
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 15 July 2010

We used Monaco as a base to tour the area. From the truly helpful parking garage guys to the super friendly desk clerks, the staff was top notch. They let our kids use acrylic paints in their (really nice) lobby as part of a free afternoon painting program while we enjoyed the free wine and beer reception. They gave the kids a fish in a fish bowl to use as a "pet" during our stay. They even took care of feeding it. Room was unusually large for a historic urban hotel, and had a sort of sliding door that closed off the two queens from the pull-out area. The restaurant was also excellent, though pricey. Location very convenient from the highway, and we sampled Portland's famous (free in downtown) mass transit from the same block the hotel is on.

  • Stayed July 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AFamilyAdventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Vancouver, Canada
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 14 July 2010

From the time we made the reservation the operator on the phone was helpful and made sure they took the ages of our children and when we arrived in our room there was a fish "Pheobe" to greet the kids and 2 care packs for the kids and a cute teddy bear on the bed. The kids was so excited and we the adults was so impressed with the room size and decor. We felt like we were at home.

We valet our car and went up one floor to check in. The staff were all very pleasant and eager to answer any questions you may have.

Our room was quiet and clean and we love the decor of the whole hotel. This is the only hotel I know that welcomes pets and pays special attention to families with young children.

I totally recommend this hotel to anyone out there who might have any doubts about it.

Upon answering an online survey the general manager actually took the time out to reply to my survey.

I am impressed.

  • Stayed July 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WVanlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yakima, Washington
Level Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 13 July 2010

Hotel Monaco is great! I lived in Portland for a short time, and have many friends in teh area, so I have stayed at a number of hotels downtown over the past few years. Hotel Monaco is by far my favorite so far. The service was amazing, from the valet parking staff who went out of their way to get me something out of my car, to the super nice front desk lady. The room was huge, great bathroom, and it is in the heart of Portland. Close to transportation, shopping, and PGE Park. I will probalby only stay here in the future. However, my one negative comment is that the parking is outrageously expensive. $33.00 per night is steep, although I got a great rate, so it was still a great deal overall. If you are traveling to Portland, seriously consider staying here. You'll be glad you did.

  • Stayed July 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gopher_fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Idaho
1 review
5 of 5 bubbles Reviewed 11 July 2010

What a wonderful hotel! From all employees to the guests - everyone was so kind, helpful and friendly. The decor and comfort are superb. In the hustle and bustle of a big city - the Hotel Monaco of Portland - is a lovely oasis. I hope to stay again one day at the Hotel Monaco of Portland; will recommend it to others; and my first choice when traveling will be a Kimpton Hotel if that city happens to be fortunate to have one.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank charbi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kimpton Hotel Monaco Portland

Property: Kimpton Hotel Monaco Portland
Address: 506 SW Washington, Portland, OR 97204-1550
Phone Number:
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Portland
#1 Romantic Hotel in Portland
#2 Business Hotel in Portland
#2 Spa Hotel in Portland
#3 Luxury Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Kimpton Hotel Monaco Portland 4.5*
Number of rooms: 221
Official Description (provided by the hotel):
The 4-diamond Kimpton Hotel Monaco Portland, offers an ideal sanctuary in downtown Portland, Oregon. Centered in the city’s cultural hub, this luxury hotel was named as one of the world’s Top 500 Hotels by Travel + Leisure magazine and is honored by TripAdvisor travelers as a Top 25 Hotel in the U.S. in 2012 (#9). Enter this unique boutique hotel and enter a world where everyone is warmly welcomed and pampered. Adjacent to the hotel is what some say is downtown Portland’s best restaurant, Red Star Tavern & Roast House. ... more   less 
Reservation Options:
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Also Known As:
Hotel Monaco Portland Kimpton

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