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“The 5th Avenue Suites Gets a Face Lift - Now the Hotel Monaco” 4 of 5 bubbles
Review of Kimpton Hotel Monaco Portland

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Kimpton Hotel Monaco Portland
Ranked #3 of 138 Hotels in Portland
Certificate of Excellence
Portland, Oregon
Level Contributor
52 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“The 5th Avenue Suites Gets a Face Lift - Now the Hotel Monaco”
4 of 5 bubbles Reviewed 22 April 2007

I have been staying at the 5th Avenue Suites for the last 9 years and have always enjoyed my stay. In February I came back to town and the hotel was under renovation and I was a bit disappointed at first. I wasn't sure of the new 'decor' and image and if, when it all came together, it would meet my expectations. However, I just visited the hotel again, and it looks great!
The Monaco Hotel is owned by the same management group and the upgrade and new image is great.

  • Liked — The customer service, location, and ambience
  • Disliked — Limited choices on room service menu
  • Stayed April 2007, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank expats_in_Taiwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,958 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (682)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
Los Angeles
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 20 April 2007

I really hate to give the Hotel Monaco a so-so review. My expectations were pretty high. I generally love the quirky design of the Kimpton Hotels and allegedly this one has been recently renovated. Well, it wasn't awful but it wasn't great. The sofa was faded and spotted; the wallpaper was dirty; there were marks and spots on other furniture;and the TV remote didn't control the volume. All and all the design wasn't quite up to usual Kimpton standards quite apart from looking a bit worn. But this is all somewhat trivial.

The big problem was the noise. I had called the hotel in advance asking lots of questions about where the quietest rooms were. I told them I was a light sleeper and they gave me a room on the top floor. Unfortunately, there is construction going on outside the hotel. Not just beginning early in the morning, but also late at night. I really think the hotel employees would do better to warn a guest who calls about needing a quiet room. I have had other hotels warn me in advance about noise when I have made a major fuss about wanting a quiet room. I end up respecting their honesty and consideration. And I don't end up making complaints about them on Trip Advisor.

The staff is very friendly and sweet. The beds are comfortable. The location is convenient. The restaurant is good. So there are lots of pluses. But being able to sleep really is my most basic requirement in a hotel.

  • Liked — comfy bed
  • Disliked — too noisy for a good night's sleep
  • Stayed April 2007
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank pirk1146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Idaho
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 18 April 2007

Hotel Monaco (formerly the 5th Avenue Suites) is absolutely the best in Portland. Have tried other spots, but I always return for the incredibly helpful staff and wonderful room comforts.

This time, I tried a double suite - roomy and fabulous and situated high enough off the street (8th floor) so noise was minimal. Parking in the basement is excellent. You're well within most of all the downtown action (two blocks to Pioneer Place/Square), so you might just leave your car there the entire time. Food at their restaurant, the Red Star, is tastey but a bit on the minimal side.

The toiletries are plentiful (L'Occitane) and the 5pm wine party in the lobby is a relaxing end to busy days.

  • Liked — Friendly staff
  • Stayed April 2007, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank MonkeysandTigers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, New York
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 9 April 2007

I have nothing but rave reviews for this hotel. I have stayed with Kimpton Hotels before (in San Francisco), but I would have to say the Hotel Monaco in Portland is my favorite so far. The decor was identical, quirky and festive ... certainly not for the designer-phobic. I found the front desk staff incredibly friendly and helpful (they allowed for a fellow traveler to take some toiletries free of charge from the mini-bar after her bag was lost). The rooms were well-kept and very comfortable. There is free WiFi in the rooms, and the NY Times is delivered every morning. I found the location agreeable ... the hotel is located in the perfect location to walk to Powell's famous bookstore, Chinatown, further downtown or to the river.

  • Liked — Location, Front Desk, Comfortable Room
  • Disliked — Nothing ... great stay!!
  • Stayed April 2007, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank ElenaAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern CA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 26 March 2007

Just got back from staying at the Hotel Monaco. Nice lobby area, great idea to offer the kids coloring books and crayons and Art the dog is a nice plus for the kids to pet and see. We got to our King Suite and saw a wonderful stuffed animal on the bed - 2 kids, one stiuffed toy already an issue. THinking it was a little gift, we noticed the price tag of 32.00! Onward to check things in the room out and there were socks in the closet that had a $12.00 tag on them and my husbnad joked "how much for the curtains"...Wine reception was nice but the receptionist said there would be juice and sodas for the kids and when we got there, all they offered for the kids was sprite and water. Goldfish in a bowl nice, but the kids had to put them in a napkin - couldn't they provide holders of some kind? Wine with no cheese and crackers??? Kind of strange if you ask me.
Rooms were quiet enough, fitness center was nice as well - business center woked for what I needed. 15 minutes and 5.95 adds up so I should have brought the laptop...
Red Star restaraunt was OVERPRICED and not so good for breakfast (bacon so salty I couldn't eat it (and they make it there!), pancakes were cold and they never once came to offer us more coffee but all the other tables were serviced) - save your money and hop into a Starbucks for a muffin or a delicious coffee cake.

  • Liked — Quiet hotel and cool decor
  • Disliked — restaraunt
  • Stayed March 2007, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank izzyluc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gearhart, Oregon
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 20 March 2007

Having stayed at many of Portlands best hotels (and all of Portland's 4-star properties) I can say that the Hotel Monaco (formerly 5th Avenue Suites) is the best of the best.

They've always had great rooms and service but they've just made the transformation to Hotel Monaco and the renovations that came along with the change area beautiful. The service (which was always great) even seems to have stepped up to some of the best I've ever received. Add to that a great central location in downtown Portland and a fantastic restaurant and bar in the hotel and I can find no fault with the hotel at all (and we're pretty critical generally).

The rates are quite fair for the exceptional experience that you'll no doubt get at the Hotel Monaco.

Stayed March 2007
Helpful?
3 Thank TimRegan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whiterock british columbia
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed 12 March 2007

A warning to all travellers who are looking forward to the serenity of the 5th Avenue Suites, now operating under the moniker of Hotel Monaco: prepare yourself to witness an interior design disaster in the making, and the concurrent destruction of the hotel's previously understated, sophisticated style. Upon entry, one immediately notices (is assaulted by) a lime-green mural behind the check-in desk, depicting a curious mixture of birdlife frolicking in a bamboo forest, a tapestry-like scene that would be best spray-painted on velvet. The entry lobby walls are now a vibrant lavender (not exactly a neighboring spoke to lime-green on the color wheel) and then, just when one's eyes are coming back into focus, the peripheral vision picks up another color intruder emanating from the large, once-inviting sitting room: raspberry sorbet. Venturing into the sitting room, as Alice into Wonderland, one is confronted by a style most aptly described as "neo-brothel": raspberry walls, pink floral chaises, high-backed leather chairs, and other incompatible styles. The design madness continues in the hallways, with hallucination-inducing geometric design carpets, tinged in pink. The inspiration for this debacle? According to a staff member, "The style attempts to capture a period in the 1800s when the English were fascinated with all things Chinese." Say what? The staff are noticably, apologetically uncomfortable in this once-welcoming space. A wedding party (who had obviously booked the sitting room prior to the makover) put on their best face; fellow travellers shook their colleective heads. And, the experience reaffirmed that raspberry sorbet is best left as one of the 31 flavors. All in all, very tacky Kimpton.

  • Liked — location; friendly staff
  • Disliked — the destruction of this once-beautiful, sophisticated hotel; the charge for a toothbrush ($4.00) and a bottle opener ($10.00), both of which are free at most hotels
  • Stayed March 2007, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
7 Thank fastasflight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kimpton Hotel Monaco Portland

Property: Kimpton Hotel Monaco Portland
Address: 506 SW Washington, Portland, OR 97204-1550
Phone Number:
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Portland
#1 Family Hotel in Portland
#2 Business Hotel in Portland
#2 Spa Hotel in Portland
#3 Luxury Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Kimpton Hotel Monaco Portland 4.5*
Number of rooms: 221
Official Description (provided by the hotel):
The 4-diamond Kimpton Hotel Monaco Portland, offers an ideal sanctuary in downtown Portland, Oregon. Centered in the city’s cultural hub, this luxury hotel was named as one of the world’s Top 500 Hotels by Travel + Leisure magazine and is honored by TripAdvisor travelers as a Top 25 Hotel in the U.S. in 2012 (#9). Enter this unique boutique hotel and enter a world where everyone is warmly welcomed and pampered. Adjacent to the hotel is what some say is downtown Portland’s best restaurant, Red Star Tavern & Roast House. ... more   less 
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Also Known As:
Hotel Monaco Portland Kimpton

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