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“Excellent restaurant!!”

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Courtyard Portland Downtown/Convention Center
Ranked #22 of 144 Hotels in Portland
Certificate of Excellence
GreenLeadersBronze level
Reviewed 8 September 2013

Me and my fiancé came here to try out potential food options for the upcoming big day. We were so pleased with food we couldn't believe we were in a hotel restaurant. We went for the breakfast buffet. Our waiter, Aly seated us in a nice spot and the buffet had two options: continental or full buffet. He suggested we get the full buffet because a chef makes what you want right In front of you to order! We were amazed this was an option in a hotel. The food we ordered was so fresh and tasty!!! Definitely a front runner in our search for our future nuptials! If you have a chance to go I hope mr. Aly is there to be your server because he was funny friendly and above all professional. Thanks convention center courtyard for a surprisingly awesome breakfast!!

  • Stayed: August 2013
    • Location
    • Cleanliness
1  Thank Holmeslucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter K, General Manager at Courtyard Portland Downtown/Convention Center, responded to this reviewResponded 19 September 2013

Dear Holmeslucy,

What a great five star review! Thank you very much for sharing your experience with the TripAdvisor community. We are so proud of our restaurant team. Charley’s on Grand is consistently one of the top rated restaurants in the Courtyard chain of hotels!

Warm regards,

Peter Kilbourne
General Manager
pkilbourne@csmcorp.net
503-382-3144

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541 - 547 of 893 reviews

Reviewed 7 September 2013

We enjoyed our stay here and have no complaints. It is not downtown; it was a two-mile walk to get downtown, however, it is also close to excellent public transportation. The staff was friendly and efficient, and the room was comfortable with a great bed. They don't advertise free shuttle service, but if you ask they'll run you downtown. We'll probably stay there again.

  • Stayed: September 2013, travelled as a couple
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Thank McSix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter K, General Manager at Courtyard Portland Downtown/Convention Center, responded to this reviewResponded 19 September 2013

Dear McSix,

Thank you very much for your fantastic review. I am happy to hear that you found my staff to be friendly and efficient and the room comfortable with a great bed. We do offer a complimentary shuttle within a three mile radius of the hotel and we are conveniently located just 2 blocks from the MAX line and 1 block from the Portland Streetcar. I hope you return soon.

Warm regards,

Peter Kilbourne
General Manager
pkilbourne@csmcorp.net
503-382-3144

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Reviewed 7 September 2013

First off, I only rank ultra luxury hotels in the 5=excellent realm when warranted. With that said, this hotel isn't in that league, but the service probably is. Now the nuts and bolts; the location is very well situated for exploring many parts of Portland. Although there was a minor room misunderstanding, the front desk bent over backwards to accomodate our needs. They went out of their way to make sure we were satisfied. (Excellent and friendly service.) The new lobby is lovely and standard for the nicer Courtyards. I travel often and find the consistency at most Courtyards a relief to weary travelers. This is a great hotel. Don't hesitate to stay here and expect exceptional service.

  • Stayed: September 2013
    • Value
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Thank Phronesis1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter K, General Manager at Courtyard Portland Downtown/Convention Center, responded to this reviewResponded 19 September 2013

Dear Phronesis 1,

Thank you for taking the time to share your experience with the TripAdvisor community. I think you put it best “Don’t hesitate to stay here and expect exceptional service”! This is what my team is known for and we are proud of it. Come back and stay with us sometime soon.

Warm regards,

Peter Kilbourne
General Manager
pkilbourne@csmcorp.net
503-382-3144

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Reviewed 6 September 2013

I try to stay at this hotel whenever I am in Portland. It is centrally located, has a good restaurant, pool and workout center. Need to book in advance though, it is a very popular hotel. The staff are courteous, from the front desk to the cleaning staff. The restaurant has good selections and very nice breakfast buffet with omelets made to order. A great customer experience and value.

Room Tip: I have stayed on every floor and rooms on all sides. Less traffic noise on the higher floors.
See more room tips
  • Stayed: August 2013, travelled on business
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Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter K, General Manager at Courtyard Portland Downtown/Convention Center, responded to this reviewResponded 19 September 2013

Dear Mark J,

Thank you very much for your five star review! It sounds like we made quite the positive impression on you. I am thrilled that you found my hotel to be “A great customer experience and value”. Please do come back and stay with us again soon.

Warm regards,

Peter Kilbourne
General Manager
pkilbourne@csmcorp.net
503-382-3144

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2013

From the minute Chris checked us in, we knew we were dealing with a profession staff that is extremely welcoming. Our room was large, clean, and had great beds. We were greeted each morning at the restaurant by Ali and Island, and by the time we left we felt like we were leaving family behind. This hotel was not in the downtown but up near the convention center exactly where we needed to be to attend various activities that we had planned over a period of quite a few days. It is extremely close to the Tri-Met light rail and the trolley. You can get directly from the airport to the hotel on the light rail. If you are over 65 it is $1.00. If public transportation doesn't get you where you need to go, they also have a complimentary shuttle service within three miles of the hotel. Thanks, Jeremy, for all the rides! The shuttle is very busy but they won't let you get stuck as they will send you a complimentary cab if there is a problem picking you up. We had a wonderful time and I wish we could remember all the names of the people that were so helpful to us. Also, the restaurant and bar area is quite attractive and there is always something happening there. The wait staff in the bar area are just terrific too.

  • Stayed: August 2013, travelled as a couple
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Thank peanutsNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter K, General Manager at Courtyard Portland Downtown/Convention Center, responded to this reviewResponded 19 September 2013

Dear peanutsNewYork,

Thank you very much for taking the time to write a review regarding your experience in my hotel. I am thrilled to hear that Chris, Island, Aly and Jeremy made such a positive impression on you. They are all great associates and I am lucky to have them on my team. I hope you return soon.

Warm regards,

Peter Kilbourne
General Manager
pkilbourne@csmcorp.net
503-382-3144

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Reviewed 4 September 2013

Wonderful location and to Rose Garden and Convention Center but also easy access to the MAX which can take you just about anywhere in Portland. Nice rooms, restaurants in the hotel but parking is tight and expensive.

  • Stayed: August 2013, travelled as a couple
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Thank larry87120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter K, General Manager at Courtyard Portland Downtown/Convention Center, responded to this reviewResponded 19 September 2013

Dear larry87120,

Thank you for your review. I couldn’t agree more…we are “central to everything”. With the MAX just two blocks away and the Portland Streetcar at our doorstep, we are very conveniently located. Please come back and stay with us sometime soon.

Warm regards,

Peter Kilbourne
General Manager
pkilbourne@csmcorp.net
503-382-3144

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2013

The people at Courtyard Marriott are so kind, nice and work so hard to make the customer happy. Shar, at the Front Desk, was outstanding, as was Island and Megan from the restaurant. We love to stay at this Courtyard Marriott so much because the people are so wonderful and make our trip so very special.

  • Stayed: August 2013, travelled with family
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Thank HappyTrvlr2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter K, General Manager at Courtyard Portland Downtown/Convention Center, responded to this reviewResponded 19 September 2013

Dear HappyTrvlr2013,

What a great review! I am happy to hear that you enjoyed our service and that Shae, Island and Megan took care of you. Come back and stay with us soon.

Warm regards,

Peter Kilbourne
General Manager
pkilbourne@csmcorp.net
503-382-3144

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Portland Downtown/Convention Center

Address: 435 NE Wasco St, Portland, OR 97232-1105
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Portland
#18 Green Hotel in Portland
#21 Family Hotel in Portland
#37 Romantic Hotel in Portland
Price Range: £95 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Portland Downtown/Convention Center 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Courtyard By Marriott Portland Downtown/Lloyd Hotel Portland
Courtyard Portland Downtown
Portland Courtyard
Portland Marriott

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